Seriously hands down the best tour group on the Big Island! They were super welcoming, very kind…read moreand helpful, knowledgeable, and accommodating of/to us. They made us feel extremely at ease and right at home (we were visiting from Oahu. We were able to get nearly everything on my itinerary done and it would not have been possible without them! They truly made our visit an unforgettable and meaningful experience.

We loved snorkeling in Kona. We saw so many beautiful fish, dolphins, manta rays and sea turtles!…read moreWe traveled from the east side of the island and it was so worth it. The drive through the volcanoes at sunrise was unforgettable. Also made some new friends on our boat who told us so many more low key spots to check out! Was an amazing day in Hawaii

Before you read this- go book your tour! Steve and Monica were wonderful! We had a bit of a…read morescheduling issue in coming out to see them and they were more than accommodating so that we could explore the caverns! Also, they have hard hats for you which, even if you try really hard, you will need! Monica took us into the tubes and was an excellent guide, she showed us all the different kinds of lavas and was so patient when we wanted pictures and even snapped a few of us herself! This was such a cool experience, so happy we got to do this!

We found this tour on our last day in Kona. When we called there were no more appointments…read moreavailable but Monica was nice enough to accommodate us. The tour was great and Monica explained how the lava tube formed over time, and she let us take our time inside with no rush. We really enjoyed it and recommend to friends and family!

I am a top-level reviewer on TripAdvisor, and we travel the world A LOT; I review most things…read morereally highly! I was so excited for this tour for my family. BUMMER that I didn't get to do my usual high-star review... It seems to come down to spoken words not matching with contract. I frankly wonder if our awesome planning phone conversation was perhaps under "compromised" conditions, as I know I was clear & sober, and I believed what was said... And that is where our mis-communication occurred. The only reason we are coming to the big island is the Volcanic National Park. I am sad to report that my interaction with Hayley went poorly - we didn't get a chance to take the awesome tour, as although I made reservations many months ahead, she dumped us 6 weeks out. Given my many years in customer service, I was hoping she would at least help us with the crunch we were left in due to mis-communication and we could just continue on with the plan; I took responsibility for my part of the misunderstanding, she replied with "...it is in both of our best interest to cancel this reservation..." Actually, NO, it's NOT in both of our best interest, just her CYA, as apparently there's a crackdown on tour agencies offering taxi-like service, etc. We are now left 6 weeks out with plane reservations in and out of the big island, a motel reservation, with only the intent of coming to the big island to tour the Volcanic National Park, and now NO TOUR. We were going to pay her $850 for the day! Apparently she didn't like what I had to say regarding our mis-communication. I HATE to post bad reviews, I am assuming we are a "bad day/night" exception and she just didn't want to actually deal with it. Sounds like otherwise she rocks. Wish we could have been another 5-star review. But now I'm SCRAMBLING to get a tour to accommodate the flights and hotel we have already booked... It just wasn't that hard to make this right. I am happy to copy the back-and-forth emails to anyone who would like more details on what happened. Just know words over the phone mean nothing, only what's in writing or email matters. Not a problem for most if it's a simple agreement by email. TravelPhotoWriter... at.... g... mail... dot com UPDATE: I think ultimately it worked out GREAT that she cancelled us! We booked a replacement excursion with the company that rates higher than this one on T.A., very professional service & $100 less!!!

we had such an amazing tour, I was sorry to hear the previous experience, but we were able to fit…read morein on a tour that canceled last minute and had a tour beyond our expectations. Tyler was the best guide, relaxing and extremely informative. would do again next time we come. highly recommend

Way cool stop after our guided tour of the caldera rim and a short hike from the rim. Drinks are…read moreavailable and JUST what I needed. I'm not used to the altitude or using this much energy at this altitude. The gift shop has a good variety for what you will likely need. There are park rangers to answer your questions. I fond just standing back and listening in, there is a lot to learn!

The visitor center had historically been the first venue you come across when arriving to the park…read more Now that it is under construction, you are diverted to the former military facility that has barracks for rent. There are still guides there to greet you and manage the Junior Rangers program and to instruct you of the hazards associated with the active volcano.

I know that Robert's of Hawaii Tours have a reputation as a tourist cattle car but I happen to…read morethink they do a very good job at an affordable price. Like many of the other Yelps here, I also took the "Circle Island Tour" around the big island of Hawaii. It was a long day but what a wonderful way to see the island. I was fortunate enough to have James (aka Miles) as my driver & guide. He was fabulous and shared all his knowledge about the islands with the 18 people on the bus. All the stops we made along the way never felt rushed or rote. Although my personal preference is to take the tour in smaller buses and not the large coaches Robert's utilizes, I still learned so much and soaked in unbelievable beauty along the way. Stopping at the University of Hawaii at Hilo's Imiloa Astronomy Center was fascinating and, of course the Volcano overlook was fabulous. I managed to get some shopping done for the family back home at the Macadamia Nut Farm & Kona Coffee Company. It is one thing to come to Hawaii and lay by the pool or on the beach soaking up the island sun, which is fine by me. But I also want to learn and take in the magnificent scenery. If I did not take the Robert's Tour, I would have probably skipped on seeing Hilo, and it is a wonderful wet world over there. You will not regret spending the day on the Robert's Circle Island Tour. 5 YELP STARS for tour guide James (aka Miles) !

Aloha A wonderful experience all the way around…read more Polynesian Cultural Center was great. The Trip out to Dole etc was also great. The drive to the airport also a good experience. The driver from the Cultural center was very friendly and knowledgeable he used to dance for this very place, he was very kind and we enjoyed our day with him very much. So upset that I can't remember his name. The Dole trip was very informative as well. Koko was our driver. We liked him very much too. The man who picked us up from the hotel the morning of the 13th or 14th was nice and we enjoyed the Hawaiian music on the way to the Oahu airport. We were heading to Hilo. All in all a wonderful bunch of guys. A great company. Clean buses in good condition w good AC. Highly recommend Roberts !!! Call them ! Aloha

Had so much fun on this tour! Steve is truly the best tour guide we've ever had. we were thrilled…read moreto hear about all the culture and history. He treated us like family. He also plays the ukulele. A true Hawaiian experience. Mahalo and can't wait to bring our friends next time we come to big island. Highly recommended

I can't recommend Aloha 'Āina Tours Hawaii enough! From start to finish, the entire experience was…read moreheartfelt, educational, and full of aloha spirit. The guides are incredibly knowledgeable and truly passionate about Hawaiian culture, history, and the land. This isn't your average tourist tour it's a deep, personal journey through the beauty and meaning of Hawaii We got to see breathtaking landscapes, learn about native plants and traditions, and experience Hawaii in a respectful and meaningful way. It felt like we were exploring the island with family, not just tour guides. If you're looking for a more authentic, cultural, and sustainable way to experience Hawaii this is the tour to book. Mahalo nui loa to the whole team. I'll be recommending you to everyone I know!

Amazing tour and so worth it! I would highly recommend this as a way to see the Volcano National…read morePark vs. driving and struggling to find parking. Tylor was our tour guide and did an amazing job. He is very knowledgeable about the history of the park and had lots of interesting stories to share along the way. We were even lucky enough to see the volcano erupting that day so he was quick to take us straight there and gave us plenty of time to catch all the action. Definitely a highlight of our vacation!

Awesome! Can't remember the guides names but they were a very nice couple from Denver Co. They were…read moreorganized, had a plan, coordinated things well, full of info on the island (especially the trees) and allowed us to go at our own pace. Definitely would recommend! But be aware that an e bike is a little tricky to drive and I say this as a healthy 22 year old!

Highly recommend!! we had so much fun getting to understand the national park and the different…read moreways a volcano erupts, the process and stories behind all of it was worth it. The go into so many details and you can feel the passion with which they explain things. Loved it