I believe the number on the website of this location is incorrect. I have a reservation booked…read moretomorrow and have called 12 times over 3 hours to get ahold of someone regarding the booking. No one has answered and I have left a voicemail and no one has called me back. Wonderful non-existent customer service!

Great service at this location, staff were friendly and accommodating. Location in the airport is…read moreideal. The rental car was brand new, I was the first renter.

Easy quick and efficient are word that come to my mind. This location for National has improved…read moretheir service since my other times renting a car here. For my car, I had been given a selection of a Buick or a Ford Escape. I had selected the Ford Escape. The girl working the counter said it was the better selection as it had satellite radio also. Vehicle was clean and comfortable during my visit. The return was an absolute breeze as I had an attendant verify the regulars (gas, no major dings or scrapes) and that the SUV was in good working order. Then my final copy of the invoice was printed off quickly and I was wished a good flight. Overall the rental car experience from National Halifax has improved and definitely these people have their act together.

I recently hired a car from National Car Rental for my first work trip to Halifax. The staff were…read morevery friendly and helpful and even upgraded me to a very comfy ride. I was checked in and on the road in no time. They were equally attentive on my return. Will definitely be renting from them on return trips.

After my review. I got the typical response from Alamo that they wanted to speak to me about it. I…read moreresponded but they ghosted me. Hello Michael, Reaching out in regards to the note I have received from our customer service line - I do apologize for the experience you had with us earlier and I am reaching out to see what I could do to make things right for you. Look forward to hearing from you Regards Description: cid:image001.jpg@01CB744C.5796ACA0 Mohammed Mohammed Assistant Manager Halifax Stanfield International Airport

Smooth process, had to wait a bit initially although there's only one person manning 2 to 3 desks…read more Got upgraded to full size car for the same rate. Check out was simple as well. Slightly confused with the gas prices though

AVIS is located across the street from the baggage hall. There is an underground passage right…read morebelow the baggage hall and it will provide good cover especially during the winter seasons. As you entered the rental hall, AVIS is located right to the left side of the door way. Both Preferred and regular rentals are handled at the same counter. The agent was friendly and had me on my way within a few minutes as I am a Preferred member. There is a 24-hour gas station at the entrance to the airport. I returned the rental before it was opened for the day. I dropped off the keys at their night box and was on my way to the gate. I would rent from AVIS on my next trip to Halifax CA.

Unfortunately we did not have the greatest experience with AVIS on our most recent trip from the…read moreairport in Halifax, Nova Scotia. We ordered a "mystery car" $200/day as that was our only option. The car they gave us was a KIA mid size and was in pretty bad shape.. and our CRA forgot to add our aeroplan # to our reservation when we checked in at the counter. Upon returning the car, I noticed a week later that I had not received any aeroplan points yet to my account. I called AVIS at Halifax Airport and spoke with a lady who claimed to be a manager "Kelsey" (under Joe Ferraro ) and she stated there was nothing she could do as the reservation was now closed. KELSEY came across very arrogant. She didn't offer any assistance, and claimed there was nothing more she could do. She told us to call Aeroplan. We called Aeroplan and after an hour we got hold of an agent who told us that AVIS was responsible for adding our points. A supervisor then came on the call who assisted us in a 3 way call with Avis and spoke to customer service who gladly added our points. (the entire process took appx 3 hours of my time from being put on hold, waiting times, etc....). The entire situation could have been avoided if the Halifax manager KELSEY (under Joe Ferraro) knew what she was doing. She claimed that there was nothing more she could do. Such arrogance! All she had to do was open a 3 way call with AVIS customer support (like the Aeroplan Supervisor did) and have our aeroplan number added to the reservation. It was as simple as that. She refused to budge and completely wasted 3 hours of our time. It is quite annoying when someone who is in a leadership role as a manager is so full of herself, yet clearly doesn't know the process. KELSEY (under Joe Ferraro) clearly needs a refresher in Customer Service!!! #KELSEY #AVIS #JOE.FERRARO #HALIFAX

This Budget Car Rental is inside the Halifax Stanfield International Airport and it was one of the…read morefew places that still had cars available in late August 2022, so we were very grateful. Mind you, we paid a pretty penny for the rental. Gone are the days when you could, without any reservations, walk into a car rental company and have your pick of cars. The Covid-19 Pandemic caused lots of car rental companies to decrease their fleet size as demand plummeted, then when business picked up again, there were supply chain issues, so not enough cars. We searched high and low for a car rental so we could drive from Halifax to the South Shore to scatter the ashes of a dearly departed. Budget came through for us, although not exactly at a Budget price. We paid about $435 (all in) for a Hyundai Kona for 2 days (47.5 hours to be exact). Online reservation was user-friendly, quick and easy. I appreciated the text and email confirmations and reminders. We had no problems when we arrived the day of the rental. Counter staff were courteous and efficient. We had to do our own inspection of the car. We noticed a huge chunk missing from the passenger front fender. We flagged down a staff member and he marked it on the paper, initialled it, kept a copy and gave us a copy. Then we were on our way. The car was clean. I know they wiped it down with disinfectant wipes because some of the surfaces, like the rearview mirror were pretty streaky, lol. I'm good with that though, glad they disinfected the car. Overall, a good experience with Budget Car Rental, even if the price was more premium than budget, lol.

0 stars should be a option. Beware their insurance scam! They will push insurance on you to the…read moretune of hundreds of dollars. They will threaten you with all sorts of repair costs if you don't buy their coverage. Claiming whatever coverage you may have will be insufficient. (Most credit cards provide free coverage). This is a high pressure sales tactic, and exploits people when they're exhausted from the trip. Don't fall for this. Don't rent from them. Choose a company that actually cares about their customers. Budget isn't it.

I had quite the shock when rented a minivan from these guys this past July. The pickup went…read moresmoothly, and the lady behind the counter was courteous and professional. The rental was for business, not pleasure. At the time we had this reserved, Dollar seemed to be the only company that had any minivans available. Understandably, it was summer and understandably the price might be higher than non-tourist seasons when demand is lower. But does it give a company to charge over $1000 for a 4-day rental. I'm sorry, but that is gouging and unfairly taking advantage of customers. A company that does this, doesn't get my business of any kind. No confidence in you Dollar!

When I arrived into Halifax it was after traveling for 22 hrs. I got to the rental car desk and…read morethere was someone ahead of me being helped so I waited. They were having trouble with processing the customer's credit card because it was February 29th. This happened again when it was my turn. What is wrong with their system that they can not recognize February 29th! I needed to extend my rental another day and that was done easily but I did not look at the final reciept as I signed it. It was two in the morning and I still had a 40 min drive ahead of me. I just wanted to be done traveling!! My fault for not looking over the charges!!! When I did get the emailed reciept (had to turn in the keys afterhours so did not get a final reciept when I returned the car) I noticed that I was charged twice as much for one day than what was reserved for three days!! Also what was listed on the reciept did not make sense and I could crunch the numbers to make any sense out of it. It looked like they just pulled a base numbers out of the air to charge the taxes and fees to!! I called Dollar's 800 number to see if there was someone I could talk to who could explain why I was charged twice as much for one extra day and I got the run arround saying "they couldn't see anything that was charged other than what was on the reciept" "I will talk to someone to see if the charges could be revised". I know I was just put on hold while nothing was being done because I kept getting the same answers. I was not yelling, just rationally explaining and kept asking to talk to someone who could walk me through the numbers. They hung up on me!!!!

I had a rental reserved for Aug. 2 that I could not pick up because of flight cancellations due to…read morethe Westjet strike. I called repeatedly directly to this location try to arrange a rebooking or cancellation, no one answered, and they still aren't answering after leaving several messages.I had booked through expedia (bad decision,avoid, and prepaid for a cheaper price, 2nd bad decision). Long story short, I lost $1,300 because I couldn't reach Hertz before reservation date so they charged me and said it was nonrefundable. I just wanted to change the date but they were unreachable. I then booked through Avis, much better choice.

Do not rent from Hertz or more specifically this location!! Luckily VISA cover the majority of the…read more$600+ damage claim. There was a $75 admin fee remaining after our insurance claim, and they wouldn't even let that go. The windshield chip DID NOT HAPPEN while we were using the vehicle. They inspected the vehicle when we returned it and agreed that it was in perfect condition. But if you read the terms and conditions (which nobody does) they are not responsible for anything, even if it happens after you leave the airport. Absolutely ridiculous!! We've been back twice and used AVIS without issue since. Shame on your Hertz. I hope you choke on your corporate greed. Disgusting!! We'll take it back in lost revenues by telling all our friends and family going forward.