I believe the number on the website of this location is incorrect. I have a reservation booked…read moretomorrow and have called 12 times over 3 hours to get ahold of someone regarding the booking. No one has answered and I have left a voicemail and no one has called me back. Wonderful non-existent customer service!

Great service at this location, staff were friendly and accommodating. Location in the airport is…read moreideal. The rental car was brand new, I was the first renter.

Easy quick and efficient are word that come to my mind. This location for National has improved…read moretheir service since my other times renting a car here. For my car, I had been given a selection of a Buick or a Ford Escape. I had selected the Ford Escape. The girl working the counter said it was the better selection as it had satellite radio also. Vehicle was clean and comfortable during my visit. The return was an absolute breeze as I had an attendant verify the regulars (gas, no major dings or scrapes) and that the SUV was in good working order. Then my final copy of the invoice was printed off quickly and I was wished a good flight. Overall the rental car experience from National Halifax has improved and definitely these people have their act together.

I recently hired a car from National Car Rental for my first work trip to Halifax. The staff were…read morevery friendly and helpful and even upgraded me to a very comfy ride. I was checked in and on the road in no time. They were equally attentive on my return. Will definitely be renting from them on return trips.

After my review. I got the typical response from Alamo that they wanted to speak to me about it. I…read moreresponded but they ghosted me. Hello Michael, Reaching out in regards to the note I have received from our customer service line - I do apologize for the experience you had with us earlier and I am reaching out to see what I could do to make things right for you. Look forward to hearing from you Regards Description: cid:image001.jpg@01CB744C.5796ACA0 Mohammed Mohammed Assistant Manager Halifax Stanfield International Airport

Smooth process, had to wait a bit initially although there's only one person manning 2 to 3 desks…read more Got upgraded to full size car for the same rate. Check out was simple as well. Slightly confused with the gas prices though

AVIS is located across the street from the baggage hall. There is an underground passage right…read morebelow the baggage hall and it will provide good cover especially during the winter seasons. As you entered the rental hall, AVIS is located right to the left side of the door way. Both Preferred and regular rentals are handled at the same counter. The agent was friendly and had me on my way within a few minutes as I am a Preferred member. There is a 24-hour gas station at the entrance to the airport. I returned the rental before it was opened for the day. I dropped off the keys at their night box and was on my way to the gate. I would rent from AVIS on my next trip to Halifax CA.

Unfortunately we did not have the greatest experience with AVIS on our most recent trip from the…read moreairport in Halifax, Nova Scotia. We ordered a "mystery car" $200/day as that was our only option. The car they gave us was a KIA mid size and was in pretty bad shape.. and our CRA forgot to add our aeroplan # to our reservation when we checked in at the counter. Upon returning the car, I noticed a week later that I had not received any aeroplan points yet to my account. I called AVIS at Halifax Airport and spoke with a lady who claimed to be a manager "Kelsey" (under Joe Ferraro ) and she stated there was nothing she could do as the reservation was now closed. KELSEY came across very arrogant. She didn't offer any assistance, and claimed there was nothing more she could do. She told us to call Aeroplan. We called Aeroplan and after an hour we got hold of an agent who told us that AVIS was responsible for adding our points. A supervisor then came on the call who assisted us in a 3 way call with Avis and spoke to customer service who gladly added our points. (the entire process took appx 3 hours of my time from being put on hold, waiting times, etc....). The entire situation could have been avoided if the Halifax manager KELSEY (under Joe Ferraro) knew what she was doing. She claimed that there was nothing more she could do. Such arrogance! All she had to do was open a 3 way call with AVIS customer support (like the Aeroplan Supervisor did) and have our aeroplan number added to the reservation. It was as simple as that. She refused to budge and completely wasted 3 hours of our time. It is quite annoying when someone who is in a leadership role as a manager is so full of herself, yet clearly doesn't know the process. KELSEY (under Joe Ferraro) clearly needs a refresher in Customer Service!!! #KELSEY #AVIS #JOE.FERRARO #HALIFAX

This Budget Car Rental is inside the Halifax Stanfield International Airport and it was one of the…read morefew places that still had cars available in late August 2022, so we were very grateful. Mind you, we paid a pretty penny for the rental. Gone are the days when you could, without any reservations, walk into a car rental company and have your pick of cars. The Covid-19 Pandemic caused lots of car rental companies to decrease their fleet size as demand plummeted, then when business picked up again, there were supply chain issues, so not enough cars. We searched high and low for a car rental so we could drive from Halifax to the South Shore to scatter the ashes of a dearly departed. Budget came through for us, although not exactly at a Budget price. We paid about $435 (all in) for a Hyundai Kona for 2 days (47.5 hours to be exact). Online reservation was user-friendly, quick and easy. I appreciated the text and email confirmations and reminders. We had no problems when we arrived the day of the rental. Counter staff were courteous and efficient. We had to do our own inspection of the car. We noticed a huge chunk missing from the passenger front fender. We flagged down a staff member and he marked it on the paper, initialled it, kept a copy and gave us a copy. Then we were on our way. The car was clean. I know they wiped it down with disinfectant wipes because some of the surfaces, like the rearview mirror were pretty streaky, lol. I'm good with that though, glad they disinfected the car. Overall, a good experience with Budget Car Rental, even if the price was more premium than budget, lol.

0 stars should be a option. Beware their insurance scam! They will push insurance on you to the…read moretune of hundreds of dollars. They will threaten you with all sorts of repair costs if you don't buy their coverage. Claiming whatever coverage you may have will be insufficient. (Most credit cards provide free coverage). This is a high pressure sales tactic, and exploits people when they're exhausted from the trip. Don't fall for this. Don't rent from them. Choose a company that actually cares about their customers. Budget isn't it.

I had a rental reserved for Aug. 2 that I could not pick up because of flight cancellations due to…read morethe Westjet strike. I called repeatedly directly to this location try to arrange a rebooking or cancellation, no one answered, and they still aren't answering after leaving several messages.I had booked through expedia (bad decision,avoid, and prepaid for a cheaper price, 2nd bad decision). Long story short, I lost $1,300 because I couldn't reach Hertz before reservation date so they charged me and said it was nonrefundable. I just wanted to change the date but they were unreachable. I then booked through Avis, much better choice.

Do not rent from Hertz or more specifically this location!! Luckily VISA cover the majority of the…read more$600+ damage claim. There was a $75 admin fee remaining after our insurance claim, and they wouldn't even let that go. The windshield chip DID NOT HAPPEN while we were using the vehicle. They inspected the vehicle when we returned it and agreed that it was in perfect condition. But if you read the terms and conditions (which nobody does) they are not responsible for anything, even if it happens after you leave the airport. Absolutely ridiculous!! We've been back twice and used AVIS without issue since. Shame on your Hertz. I hope you choke on your corporate greed. Disgusting!! We'll take it back in lost revenues by telling all our friends and family going forward.

I rented a car from Thrifty Car Rental at the Halifax Airport through Alberta Motor Association for…read morea month long stay in Nova Scotia back from mid August to mid September, after the second week I received a call rom Thrifty asking if I was Ok. She told me I was reported to be in an accident In Dartmouth NS. I told her I had no idea what she was talking about. That call was followed by a call from the Halifax Regional Police. The officer told me I knew why he was calling which I replied I had no idea. I was reported to be in a accident on Highway 111 in Dartmouth NS near the MicMac Mall. At no time during my time in Nova Scotia was I in Dartmouth. The closest was when leaving the airport and headed to Truro. During the time the accident was to have happened I was 500 kilometers away in Ingonish NS fishing with my brother. I went to the local detachment of the RCMP who told me to take pictures of the vehicle a send to the HRPD which I did. It took 5 days to close the file after it was determined that someone reported a wrong tag number. In the meantime I was afraid the drive the vehicle in the event I was struck in from behind and I can only imagine what would happen then so the vehicle hardly moved during that time. Thrifty would not return phone calls to me, and refused reasonable compensation for the time it took to close the file. I decided to get out of Nova Scotia and get the vehicle back to Halifax cutting our time short. Four months later and still nothing from Thrifty despite an intervention from AMA. So, from a segment of the tourist train which seems to be battling bad press they make no effort to resolve this situation. I'm not looking for much just compensation for that time it took to close the file. It was a Thrifty vehicle despite Hertz being involved in this also. It was their vehicle with their tag so they have some responsibility to support their customer. Not calling me back when I needed their assistance was unacceptable.

We were treated very well when we picked up the car but as soon as we tried to call to extend our…read morerental we were put on hold for 20 minutes at a time and hung up on every time after waiting those 20 minutes. Then when we finally got a representative to talk to us they charged us more than the original agent stated for only a few hours extension. The phone fiasco would have been enough to never use the service again, but the extra unknown charges are going to make us avoid this company at all costs and to tell everyone we know to do the same.