She's absolutely amazing. I have a lot of built up tension in my neck and told her the pressure I…read moreliked and didn't have to adjust at all. After taking my Adderall (very difficult to take naps after taking) and having a cup of coffee beforehand, I was so relaxed that I ended up dozing off. Probably the best massage I've had since staying at the St. Regis in Mexico years ago. Thank you!

I had a great experience with Elizabeth. She greeted me with a smile when i walked in and she was…read morevery warm and welcoming. She has a very laid back energy, very calming. She spoke to me about my concerns and incorporated several styles into my massage, which i greatly appreciated. She made me feel comfortable and was accommodating. The massage room was dimly lit and smelled like essential oils. Thats a plus. There was soft relaxing music playing. I got the $45 spring special which i thought was a good deal. 45 minutes of reiki and massage. Shes intuitive so she'll kinda go where your body needs work the most. When i left i felt relaxed and rejuvenated. I'd definitely return. Check her out, you'll enjoy it...

Casey is awesome. From the first time I went to now over a year later, her healing and intuitive…read moremassages have helped me so much physically, mentally and emotionally. I'm so grateful for my dear friends who gifted me a massage with her because its made such a difference for me.

Casey is unmatched when it comes to healing the body. As an avid gym goer, lifting weights means…read moreI'm prone to injuries. Casey is always the first person I think of when I make a mistake and get hurt. Not only does she understand sports massage, I've referred many to her who just want to relax and unwind. If you're reading this, I'm referring you too!

This massage from Allyson was one of the best ever. She asked about my focus areas and she…read morespecifically paid more attention to those areas. I presented with lower back discomfort and left shoulder pain. When I walked out of there she had worked out my kinks like a champ. The atmosphere was very welcoming and relaxing. The music was soothing and she put me to sleep like a baby. I prefer not to engage in conversation during my sessions and we only spoke prior to and after the session which aligned with the vibe I wanted. I walked in and was immediately greeted by a friendly positive energy. I can't wait to return.

I absolutely LOVE this place! My regular maintenance has become what it should be, self care.read more

I had the best experience, I did the 120 massage w| table shower. Literally 10 out of 10!! Ms…read more Cherry was friendly , pressure was A1! The room was warm , the table was warm, her technique was perfect. As a therapist it's always hard finding another therapist to do what you'd do in a session. I'm definitely coming back. I would highly recommend!!!

Amazing sanctuary!!! I have had many services here, sauna, massage, acupuncture and the staff here…read moreis excellent. Truly feel welcomed at every visit and wouldn't go anywhere else. Recently had a craniosacral therapy with Miranda and it was unbelievable. I felt centered,calm and energized at the same time. Her energy work is something I'll be coming back for. This place is a gem in Virginia Beach.

Sports massage was not anywhere near as described and no follow up from managers after noting my…read moreconcern that I didn't receive the service as described. Everyone was very nice and welcoming. But that's where the good experience ended. I noted I wanted firm pressure on my intake form and confirmed with the masseuse that's what I wanted for my sports massage. I am no stranger to massages. I asked her to focus on my neck, upper traps, and lower back/SI joint. She spent more than half the hour on my arms and legs. The pressure was all over the place. Weird hand motions and more therapeutic feeling. Then she drilled hard onto my IT bands and calves. They were sore for a few days after. I was expecting similar pressure in the areas I asked. But nothing. No pressure or trigger point work AT ALL. By the time I thought to ask for more pressure (because she never asked if the pressure was ok), the massage was over. I was really frustrated because I was really needing some relief on my neck and traps. I paid and tipped but also let the receptionist know I was really let down. She said she would let the manager know. I then left a note via the survey link they sent out with the same feedback. I heard nothing back. So a few days later I called and spoke with the manager. She said they appreciated the feedback and that her or the owner would call me back within a day or two to discuss the best way to rectify the situation. I still haven't heard anything so I don't think I'll be back. Disappointing when you look to a service to provide relief from chronic pain.

1-Star Review: Extremely Disrespectful Experience…read more I've been to Ruby Spa several times before and always had good experiences, but this recent visit was completely different. I brought my sister with me for her first time, and things went downhill quickly. When we arrived, the woman there greeted us warmly and said we were her first customers of the day. However, once we started discussing services, everything changed. She called someone for help and, while on the phone, used a derogatory name to refer to us -- not once, but twice. My sister and I were both shocked and offended. After that, she tried to upsell us from the $130 couples massage we wanted to a $180 service with no added value, speaking very quickly and trying to rush us into a decision. Then she said we'd need to pay $20 more each for the "girls who were coming," which made no sense since it sounded like a forced tip. When I questioned it, she suddenly acted confused and pretended not to understand me. At that point, I realized she was trying to hustle us out of more money. When I said I didn't want the service and asked for my money back, she actually refused to give it to me at first. I had to raise my voice and demand it before she finally let go of my money. I left feeling completely disrespected and uncomfortable. I've never experienced such unprofessional and rude behavior. I will never return to Ruby Spa again, and I do not recommend it to anyone.

The store is clean and tidy, and the staff are very friendly.The price is reasonable! The most…read moreimportant thing is that she is very professional! I want to give him a big thumbs up! I will come again.

Solid massage experience and a good value. Facility was sub standard as it was in a strip mallread more

How is this woman still open?! She had great reviews on Groupon. My friend got us two 75 minute…read moremassages and facials. She was extremely flaky the entire time trying to book! It took us a month and a half to get an appt and she said she can only do one person at a time, so clearly she has no employees. She then texts us one hour before the appt and says she has an emergency. She asks us if we want to reschedule for 2 hours later than our original time (kind of weird if you just had an emergency but okay) then says, unless you want to do another day. Well considering we had to wait a month and a half we were going to take the next available time, 2 hours later. She texts us AGAIN to cancel right before the appt. I can't believe she had good reviews on Groupon. After looking on here and other places now I know. Beware!!! She's a scam! Edit: just noticed she told another negative reviewer this is "not her character" and she had a migraine. Actually, apparently it is because I've been reading other people say the same thing! Also, you have 2 yelp accounts...convenient that this one has more positive ones. Sounds like you tried to start a new one. Second edit because I can't respond to Amanda's response to my review. Attached is her excuse. Amanda I'm sorry if you're telling the truth and I hope all is well with your friend but unfortunately you cannot be believed. You have MULTIPLE bad reviews with people saying you came up with excuses to cancel. Sorry, but it is what is it. Do better!

My First time coming to your Spa and I can truly say I'm so very glad I did it was the best spa…read moretreatment I've had in a long time keep up the good work Anna I will be returning back again soon ..... Thank You!!!

Pretty professional and formal massage , high quality in cleanness of personal hygiene products for…read moremassage, you don't need worry about getting contagious skin sickness. Best service in this area.