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Thurlow Parkade

4.0 (1 review)

Services - Thurlow Parkade

Parking

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11 years ago

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People searched for Parking 1,429 times last month within 15 miles of this business.

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Royal Parking Services - Show me where it says no T&T parking!  Show me the address and lot number!!

Royal Parking Services

(15 reviews)

Downtown

Do not park in a lot operated by Royal Parking--unless you're looking to add an unexpected "parking…read moreviolation scavenger hunt" to your shopping trip. I parked at what any reasonable person would assume is part of the T&T lot in Coquitlam (the one by IKEA). I ran in for about 10 minutes, grabbed what I needed, came back feeling efficient... and was immediately rewarded with a parking ticket for allegedly "walking off the lot." Now, to the untrained eye (and by "untrained," I mean literally every normal human being), this appears to be one shopping plaza. You know, the kind where you park once and walk to nearby stores like T&T, McDonald's, and the other businesses right next to each other. I've been doing exactly that here for over 1.5 years, almost every Sunday, without incident. Apparently, I've been living dangerously. The signage is a masterpiece of ambiguity. I parked right in front of a "No Walk-Offs" sign that lists an address, but no lot number, or any other useful information whatsoever about where you are actually allowed to park for T&T. Meanwhile, there's a large Royal Parking sign on the T&T building advertising 90-minute free parking... with no address, just a mysterious lot number that means absolutely nothing unless you're part of the Royal Parking inner circle. I disputed the ticket, thinking logic might prevail. Instead, I was informed that this is not one lot, but multiple separate lots. Their "evidence" included the exact same vague sign I had already sent them, plus a random "This Way" directional sign in the plaza--which, shockingly, is not a Royal Parking sign and tells you nothing about parking boundaries. Apparently, this has been tripping up unwary customers for years, as evidenced by multiple unfriendly reviews - right here on Yelp and the BBB. According to Royal Parking, the correct way to shop here is as follows: Park at McDonald's eat move your car Drive to the pet store shop move your car Drive to T&T shop probably question your life choices So the big question remains: which lot is the T&T lot? Because they are all managed by the same parking company, and give no clear indication of where one ends and the next begins. At this point, it starts to feel less like parking management and more like a logic puzzle designed specifically to fail and suck exorbitant amounts of money out of honest customers' pockets so that the Royal Parking executives can afford another private jet, or yacht, or mansion in the Caribbean. Also worth noting: shopping plazas are generally meant to be walkable. This one seems to be designed as a low-speed driving obstacle course where you're expected to relocate your vehicle every time you cross an invisible line. If the goal here is confusion, congratulations--it's working flawlessly. Park here at your own risk and expect to pay a hefty fine to these corporate parking parasites, regardless of where you park.

Scam business! No ticket on the day of violation. No invoice. Sent me a letter almost 2 months past…read morethe date of violation. Stopped in a public parking lot at 9pm. Apparently no parking after store hours when there was over 15 cars parked there. I guess everyone got a ticket? Money scamming business.

WestPark Parking Services

WestPark Parking Services

(18 reviews)

Downtown

Their website is designed to screw you over in every way possible when trying to buy monthly…read morepermits etc. and register plates. They take forever to review and approve your inquiries and during that time, even if you already have an active permit, the site like locks you out and stops working trying to get you to purchase more over 10 days early of expiry. While that happens the likely hood of getting a ticket goes up exponentially, even though you have a pass that is still good. When trying to do anything on the website it gives you pop-up notifications that are literally gibberish saying "sorry, there room available to park on this permit". Nothing changes when that happens and you cant do anything that wont give you that pop-up. The mobile daily pass site sometimes will not trigger the payment going through even though the timer on your parking is already counting down after you entered all of your information and submitted it. There are deliberately placed extra steps to try to screw you over, like different buttons to hit and pages to go through that are unnecessary and unclear. Parking workers, even if you show them you paid 2 hours ago will not have it and they are always disrespectful. No matter what you get a ticket. If you are a business looking for a parking company, its a real tough look to go with these guys. By association, anyone that has ever dealt with them will start disliking and avoiding you as well, just to avoid any interaction with them whatsoever.

This is a SHITTY COMPANY - never hire them to do parking for you and don't park in their lots…read moreunless you absolutely have to. Their billing sucks and their customer service is condescending. I signed up for parking at the new CRA building at 468 Terminal Avenue and it's been a gong show - they debt my account when ever they want and you never know when the monthly parking is coming out .....sometimes the 15, sometimes the 30th, sometimes the 2nd of the month. LANDLORDS EXPECT COMPLAINTS IF YOU HIRE THESE A..OLES.

Thurlow Parkade - parking - Updated June 2026

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