After my mom moved in with us from out of state, we had a stairlift installed and we bought a very…read morenice recliner. The process was flawless. Thank you, MedMart!

How long does it take to get a hospital bed after you order one?…read more Sadly, not joking, it took over three months to get things fully installed and settled. As we age, the shopping profile changes with more medical related needs. After doing some research, my friend came across this company in seeking a hospital bed for home. Searching their website, my friend selected the bed and mattress and we placed the order online. A short while later, the company told us that the mattress was not available (backordered) and asked us whether we wanted to order another model but we stuck with the original one. After a couple of weeks passed, we didn't hear anything and considered canceling the order. It was on this telephone call that I learned that it was shipped already. After discussing this with my friend, I called them again to ask them to withhold from having it delivered but they refused. The person on the phone told us that there would be a restocking fee and that we would still have to pay for the shipping which would pretty much be the cost of our bed and mattress. Given these circumstances, we bit the bullet and decided to accept the order. The communications were scattered as I got an email from the shipping company with a tracking number. In clicking the link, it led to nowhere. Things took an upturn when the delivery and installing company called me on a Saturday to schedule with me. We selected a midweek delivery. After sharing the dimensions of the building's elevator in making sure that the bed would be able to go up four stories, the installers were able to bring the bedframe upstairs and assemble it. The dip came when we learned that the mattress was not shipped with the bedframe. It actually arrived a few days later so my friend had to get a bridge mattress to use until it arrived. End of story? No, as we then learned that the brackets to secure the mattress were missing. They shipped a set to us and we learned that they did not fit this bed. After back and forth for about a month, they sent us some padding to brace the mattress from moving. sigh... we finally closed the book on this. They found a solution, replacing a part that didn't fit but served its function. It has been frustrating but we finally have everything in place. As I wrote this, it teetered between 1 and 2 stars but I'm bumping it to three only because of the diligence and helpfulness of Sonia. I'm not sure whether I'll buy things again here given the trying process.

He was professional, and personable, and got us to our event on time. The bus was clean and…read morecomfortable, and the whole experience was hassle-free.

My wife has been looking for a new bicycle all covid year. Her's popped a tire in early spring so…read moreshe was riding mine until it finally experienced its old age and popped a tire. Found 1 on their website and visited but it was already sold. They recommended a woman's bike that has worked well. We just need to get about an inch cut off. The Salesperson was great with no pressure. He explained the warranty and service plans. He set it up with accessories while we waited. My wife was able to test in the parking lot. Our old bikes were originally bought from them over 25 years ago. I recommend them. They have many high-end bikes that go into the thousands for serious riders.

First- we are long time customers- all of our family bikes are from these fine people! They stand…read morebehind what they sell and anytime we've had an issue - it's fixed! Also love the free air right by the bike trail! On a bad note- we recently had a bike stolen and fortunately when I called in to get a serial number- Matt was able to find it! Thank you thank you thank you!!! Awesome customer service!

Had to move down 16 flights of stairs (with elevator) and up 3 in downtown cincinnati without an…read moreelevator. The men worked very efficiently and swift, even though the moving up was BRUTAL. I appreciated how fast they worked because they're getting paid by the hour. Would recommend to anyone.

Very reasonable prices and the men worked very hard! They had to move me up 3 flights of stairs to…read moremy apartment and it was a nightmare but they did a great job.