This place is always so nice and I enjoy it. However, waiting in line for 40 minutes for a pick up…read moreorder is ridiculous. Mind you, the line didn't move, was waiting on two original people who were already there when I got there which is fine but waiting for 30+ minutes on them just to grab a pick up order is dumb. Then there was two people helping ONE person, that's unnecessary, and same third person that was just wondering around going back and forth between people that were helping the original two. Kept disappearing to the back. You guys need to figure out a way for pick up orders and learn to move people along quicker when you have 5+ ppl waiting in your lobby, and who knows maybe they were also pick up orders that could've just walked in and out. A total waiting time of 48 minutes For two original people and the line never moving. Straight up ridiculous.

Great spot, good selection and value. Jessica was very helpful!!!!!!!!!!!!!!!!!!!!!!!!read more

In the window they advertise $11.95 Breeze pros The older man helped me today and at cash out my…read moretotal for 2 was $36 i asked about the sign and he goes it's only for 2 special flavors one of which they don't even sell. Because of the winter storm i still bought one and he charged me $17 for it. He completely ripped me off. The younger gentleman who is normally there has always charged me $25 for 2. This guys running a scam and false advertisement.

Pretty good glass and vape selection, always have what i need!…read moreEntire staff and business could benefit from basic customer service skills /a positive attitude

Great place, woman last night when i came In 10 minutes…read morebefore closing was super helpful, honest, informative and professional. All hard qualities to find when you walk Into any type of business it seems anymore.

First time here and I was VERY impressed! Very clean and organized. The owner came out to meet me…read more(I had emailed the store earlier with questions...and received a swift and thoughtful reply by Donnie the owner). He is so knowledgeable and as I explained my health concerns made me feel comfortable sharing and he even shared some of his experiences. I took his advice and am glad I did! It's already made a difference! I will be back...and I'm bringing friends!

All three new employees including the new manager Jace are all so unfriendly, rude, condescending,…read morearrogant, and act as if your presence is a nuisance. There is a new vape/glass shop on main street that has been 1000000% more welcoming from their grand opening and have continued to give wonderful customer service , they have even stayed open after their closing time to accommodate me. I had only recently returned to Bills because of a promotion they have going on, No promotion or discount is worth being made to feel unwelcome and disrespected. I'd rather pay full price somewhere that values its customers.

This place is a joke sold us some parts that did not fit E-cig after showing them what the parts we…read moreneeded , the new parts did not fit right and they would not return them and we left several messages for the manager to call us but never did scammers scammers

Awesome store, awesome staff. Very clean and well organized. Staff is very friendly and helpful…read more Will definitely be back!

hands down cleanest and most friendly store I have been in hands down. they have a great selection…read moreof products and flavors to choose from. He staff is amazing and quit helpful. won't be going any where else.

this store is UNPROFESSIONAL! it is a mess management is the worst I have ever experienced. They…read morehaven't payed rent in months and they haven't payed the water bill in months. this place never gets new stock. "management" doesn't seem very much like management in any way shape way or form they can't take responsibility for their own actions they decide to blame employees for THEIR Actions and their fuck ups. It's actually very embarrassing that they even run a business like this. They like to claim that it's the employees fault that the store is failing when they can't even send stock for the store. They don't care if you have a family emergency no matter the circumstance. They SIMPLY DONT CARE ABOUT THE EMPLOYEES NOR THE CUSTOMERS. don't come here.

Make sure to check your vape before you leave the store. Bought two breeze vapes didn't check them…read morebefore leaving store (didn't think I had to) I opened the second one completely dead couldn't even get a hit out of it almost like it was empty. Won't be coming back... so I paid $24 for one breeze

From the owner: Discover the largest selection of smoking essentials in Michigan at The Tobacco Shoppe. With 19…read morelocations, we offer a comprehensive range of cigarettes, cigars, vape products, glass pipes, and premium tobacco. Your one-stop-shop for everything a smoker desires. Visit us for top-quality products and unmatched variety