I bought Nutcraker Ticketsf for the Ellie Caulkins Opera House performance in October for December. I thought I was using the Opera House site however, it was not the case. This site looks legit but is a third party reseller site. (They never tell you this while you are at check out, they tell you have 10 mins to pay or else you lose out on the tickets in your cart. They do not send your the tickets until the night before the performance via email in a PDF and they make you print them out on a physical printer! They do not use Apple Wallet or mobile apps -red flag. I was crossing my fingers and hoping my ticket scanned. I was questioned multiple time by the staff at the venue because they looked fake. However, there were legit. I will never use them again, there is no customer service support, you are put in AI bot hell when you ask a question. The phone number they provide is also answered by a BOT. DO NOT USE THIS SITE for your mental health. Tickets are expensive enought without this stress. Never again - Lessoned Learned. read more

I just got scammed by Ticket Center. They resell tickets that are selling on Ticketmaster for 2-3X the price. I had no idea I was overpaying until I realized what had happened. Makes me sick. read more

Resale tickets sold for more than 6 times the original price. The banner that they have on screen saying "resale tickets, price may be different from actual value" is inconspicuous. I didn't know it was a reseller website until after I made the payment. Also, this link kept showing up on google when I was trying to get tickets for the play. It's easy to get mislead. Even the insurance that I purchased from them had so many clauses and didn't reimburse without a ton of documentation and other hurdles. Very, very frustrating, disappointing experience. Never again will I be buying from them! read more

BEWARE - SCAM ALERT! TOTAL SCAM - NEVER AGAIN! If I could give zero stars, I would. This was, without a doubt, the worst ticket-buying experience I've ever had. Ticket-Center charges outrageous markups--up to 200% more than other platforms--but what's even worse is their deceptive ticket delivery process. I purchased tickets for an NFL playoff game and later needed to change my seats. Their customer service was a nightmare, feeding me misleading and bogus information at every turn. In the end, I had to repurchase better seats, resulting in a $2,500 loss. To make matters worse, the tickets I bought directly from Ticketmaster arrived within 15 minutes, while the ones from **Ticket-Center didn't show up until the day before the game--**a full two weeks after my purchase! Their excuse? Some nonsense about being a "third-party reseller" that prevents them from releasing tickets until 48 hours before the event. This company is a ripoff, and their shady practices make it nearly impossible to resell your tickets if your plans change. DO NOT BUY FROM THEM. Save yourself the frustration and go with a reputable source instead. TOTAL SCAM - NEVER AGAIN! read more

Terrible, our event was postponed and have not been rescheduled. I called to get refund since it was not rescheduled yet. I was told they do not refund tickets unless event is cancelled. I am not sure who can sit around and wait for reschedule especially if its out of town - this venue is way out and we had to take a few days to travel. Total bs. Per venue refund policy holds if event was not rescheduled at the time you ask for refund. I would not recommend this service to anyone. SCAM read more

Ticket Center - Ticket Sales Near Me - Miami, Florida

The worst!! No customer service, the event can change and no refund only partial credits, misleading event information. STAY AWAY!!!!!

I should have read the reviews before I purchased tickets!! Do not use this service! I purchased 2 tickets to moulin rouge in December as a gift to my granddaughters. The event was for Feb 3. I received confirmation as soon as I purchased and that ticket would be electronically sent to me the day before the show. A couple days before the show I got an email reminding me to watch for the tickets. The day on Feb 2, I called to say I did not get the tickets. Was told they would look in to it. The morning of the show I called again and they said I would get the tickets within the hour. Several hours went by no tickets . They finally contacted me at 1pm ( show was at 7:00), to inform me that the tickets were not available. WHAT!!!! The "seller" sold them to someone else!!! BEWARE!!! I was given a full refund, but that's no consolation. Horrible customer service! read more

Terrible service. Never received my tickets. I was fighting up until showtime to get the issue resolved. Never received tickets.

My wife and I are retired - and decided to treat ourselves to a trip to NYC to see Kenneth Branagh in King Lear. My wife went on line - the theater company website was running kind of slow - so she looked on Google and the top recommendation after the theater web site was Ticket Center. She picked a date and ordered two tickets - and to her unhappy surprise - they were almost $1,000 - PER TICKET! We started to cancel - but - we're old - and don't spend much on special treats for ourselves - so we figured - go for it! and ordered the tickets. The following day - I was putting info in on my calendar for the show - and visited the theater web site - saw the "Buy Tickets Now" button - hit it - and saw that there were plenty of tickets available for the date we wanted - at less that $300 - PER TICKET. I realized my wife had been taken in by ticket scalpers asking extortionate prices. I called and tried to cancel and get a refund - but no luck. The fellow on the phone told me my only alternative was to go on the web and try to scalp the tickets myself - to someone else not paying enough attention. Ticket Center is a pretty scummy operation - and I would suggest that before using it - you do a pretty thorough search for a ticket outlet with at least a few scruples and some integrity. read more

I ordered tickets to a concert at the blue note in New York City. I paid by PayPal. The company would not agree to send me tickets until I sent them an uploaded photograph of my drivers license and an uploaded photograph of myself. After 30 minutes of trying to upload the photo of myself, I called the company. I insisted that the agent stay on the line while I attempted many more times to upload the picture of myself. After half an hour more I was successful. The company has informed me that I MUST show up at the concert with a printed copy of the tickets. The concert takes place on May 7. They informed me that I would be getting the tickets on May 6. I told them that I would be going to New York City on May 1 without a printer. How would I print the tickets at the last moment? Apparently this company has never dealt with someone coming from New York City who is from out of town. Don't use this service! read more

This company is a complete ripoff! Do not use them! we inadvertently paid $670 for 2 tickets to a concert where the ticket price was $149 each. When we arrived at the venue we were denied entry! Supposedly the company is "investigating". We are demanding a full refund which we probably won't ever see! read more

My 13 year old daughter accidentally purchased tickets for IOWA Casey stadium. She meant to buy at the Milwaukee Wisconsin arena. We called and called speaking to several customers service center staff and no one would help. Just kept repeating the same line ( tickets are non refundable) you can try to resell them but we can't help you! I wasted hours trying to make them understand. They just didn't care that it was an accident. So now she doesn't have a Christmas present as all she wanted was to go to a hockey game and watch the Admirals play. I can't afford to buy another game unfortunately and she's devastated as it was her mistake. Don't buy tx's from this company, they're only in it for the money not to provide a service to the customers. If something is wrong they won't fix it, you're on your own. read more

This place is a rip off. For example Snow King concerts on Snow King Mountain.com and when Google it it goes straight to the ticket center. They're charging $269 for a thievery corporation ticket and it should be $90. These people are ripping everybody off. I made a complaint to Snow King saying they should limit amount of tickets that someone should buy because they're over here gouging us. This business is already imported into the BBB. Stay away in my opinion stay far far away don't get suckered into this read more

Good company great experience would buy more from them in the future had a very smooth transaction

Total scam ticket company. We purchased 3 tickets and the extra ticket protection insurance which costs an additional $30.00. Within an hour we called to cancel because we found tickets for a fraction of the price on Ticket Master. They refused to refund our tickets even with the insurance protection. We have filed a dispute with our credit card company, contacted our local TV station that will trouble shoot scams, and will write a negative review on every website we can. I don't understand why there is not more protection against fraudulent companies like Ticketcenter. I would give it 0 stars if I could! read more

Warning! Do not buy from them. I don't even mean to. They pose as the venue ticket outlet including the arena, sellout warnings and they double the price. They have absolutely no refunds. I filed a dispute with Pay PAL when I discovered they were not the venue and Ticket Center sent them a fake UPS tracking number to show delivery of product so Pay Pal excepted this and sided with them. Pay PAL didn't even bother to click on to see that it stated there was no information nothing to track. So, I filed a dispute with my bank . This was February 2025 for Billy Joel Sting concert. Well that concert and all of his concerts were cancelled. I called Ticket Center about my refund and after 30 minutes on hold was told they could not refund my Money because I filed a dispute with my bank that was still active. The agent told me if I drop the chargeback with my bank, they could refund me the 1,305.00. I did just that and got an email from Ticket Center stating they need to hear from my bank directly with the resolution even though I provided them the date and copied my banks email about dropping it. They are giving me the run around for money they have had since February for tickets I never got and will never get because it's been cancelled. Very frustrated and I cannot understand why they are allowed to be in business after seeing all of the reviews that are so terrible. read more

SCAM! Third-party sellers who offer zero protection. For the event we were attempting to go to, the site does not provide seat numbers, so we would not know if the seats were together or not. read more

Total price gouging. Three times the rate of the venue. Will NEVER EVER buy tickets here again. Zero stars.

Tickets-center.com is the worst ticket service I've ever dealt with. forget about what they charge for the tickets because you agree to that when you buy them which was a huge mistake!! The description of the seating is misleading at best . My event is in three hours a Christmas gift for my wife to see the Nutcracker Ballet and as of this writing we still have not received the tickets. in the last 24 hours I've spent over two hours messaging them with screenshots and them asking the same questions over and over again I would recommend not going before I would ever deal with this service ever again incompetence is giving them way too much of an accolade!!! read more

We got ripped off. 1) the tickets were $97 while we could have gotten them direct from the venue for $40. 2) We called the venue to make sure that the tickets (that we overpaid for) were legit. The venue said "no" they are not. The purchaser bought these on a bogus credit card. Good thing we checked because we were bringing 8 guests. If you use them, I hope it works for you because it didn't for us. read more

Ticket Center is the most horrible company I have ever dealt with in my entire life. They are a SCAM. I have never taken the time or energy to contact a company for poor service but they are the worst. read more

scammed out of tickets. They "guarantee" the tickets will arrive through their own "service" that's like a wolf promising he will protect the sheep. Terrible customer service. If you bought through them, consider your money lost. read more

ABSOLUTE RIP OFF! Deceptive practices; They are a marketplace and do not guarantee seats; They may actually bill you more than you agreed to pay; You may have to wait until the day of the event to get your tickets. I realized it was a scam when I saw their email receipt said this at the bottom: "You'll see this purchase as pending in your payment status until Ticket Fulfillment S... processes it. We'll send you another receipt if the final payment amount is greater than this authorization amount." Another receipt?! They can charge me MORE?! When I discovered this, I tried to cancel, but of course they do not offer refunds. They are charging well over the official ticket price. I thought I was getting tickets from the venue, but this is a third party. After this review I plan to contact my credit card company to dispute the charges. read more

These people lie, misrepresent, and create chaos a week before performance saying that your confirmed seats are unavailable...and they offer up sub-par seats at the last minute without an adjustment in the cost of the tickets. BTW, we purchased our tickets two and a half months prior to the performance. God awful experience. read more

I would like to give them -3 stars. I never received my tickets and the agents whom I called over 6 times, starting 2 days before the event to resolve my ticket issue (could not find them in my app) to over 2 months later where they finally said that they cannot do anything for me. I lost money when booking my tickets with this site. Had to purchase new tickets at the box office (agents told me I would have been able to get my tickets directly at the box office even if it didn't show up in my app) and then the agents denying me a refund for the tickets I never received. read more

The biggest scam ever! We thought we were in ticket masters, but this scam company snook in and we never got our tickets before the concert! Check them out at BBB, Reditt, etc. same story different person. I'm goi g all the way through attorney general, FCC, etc to get my money back since Wells Fargo denied the refund based on the merchant "said" we got the tickets. I have proof of time on hold with tickets-Center showing I did NOT HAVE MY TICKETS! Absolutely disgraceful. I will not give up, and am looking into another class action lawsuit against them for deceptive practice, no body to contact on Sunday when I did not have my tickets and refusing to refund my money. read more

Terrible. If the event gets rescheduled and you can't make the new date they will not refund you. Worst ticket reseller ever.

I thought I was purchasing these tickets from the website of the venue I was attending. There was nothing that I saw that indicated they were a third party website and that the tickets could be higher price than if I bought directly from the venue. It wasn't until I placed my order and received my ticket that I realized the ticket had a different price on it than what I paid. I went back to the church that was hosting the pageant and found out they did not use this seller of tickets that this was a reseller of tickets. What a rip-off and what a scam. I paid $69 for a ticket that sold on Eventbrite for $21.50. And I had a much better choice of seating as well. In fact even the best seats were cheaper than what I paid. So everyone beware. read more

I'm sorry, folks: I used Ticket-Center and all was perfect. I ordered two tickets that were for the Mezzanine, Row A, Seats 1&2, clearly marked "resale" and received them immediately. They cost less than half-price each and the transaction was recorded by my bank. We attended and everything went as expected. I would use them again! read more

Avoid. bought tickets thinking I'd get decent seats. And while I may have overpaid, was willing to suck it up. then when they finally sent me the tickets a few days before I wound up in the top of the stadium. Net result - way overpaid for cheap seats. read more

Stay away from this ticket reseller. It presents itself as a legitimate authorized agent of the venue. It is not. They charge three to four times the value of the ticket and they do no more than you can do by going directly to the venue's website. read more

They charge 3 times Ticket Master prices. When I googled Disney on Ice, this was the first ticket sales that came up and I thought it was Ticket Master. The prices were high but I thought it was what I had to pay if I wanted to take my granddaughters. Later I realized I could have got similar tickets through TM for $40 which through Ticket-Center I paid $140 American which ended up being $558.14 Canadian. Tried to get a refund but of course they don't care that they scammed me. read more

started off as a 5star experience. $30 for 24 hours, was less expensive than the bus, and I was happy there was guaranteed parking for us at this event. When we arrived the posted parking price was actually only $3.00 - THREE DOLLARS- my pass got us in, but when we left, 2.5 hours later, I had to pay another $1.00. In my opinion a 87% margin or 650% markup, is completely unfair. The chat is with a bot, not helpful at all. read more

Ticket Center is not an honorable site. I ordered 3 tickets for a musical in Carmel, IN and when I received my confirmation, I was told my tickets will be emailed closer to event. I kept call as the date approached, but no tickets. I got concerned that I would not receive my tickets in a timely fashion, so I went to the box office where the musical was being held and ordered 3 more tickets. I also noticed that Ticket Center has a HUGE mark up, but that's on me. I never received my Ticket Center e-tickets on the date of the event. I called the same night after the performance and talked to an Ticket Center agent with my displeasure. She said my e-tickets were delivered on 4/26 with 3 seats numbers beginning with a 2 and 3 other digits. I never received e-tickets from Ticket Center, no matter what the agent told me. The theater is a single floor with tickets as B-10X,center stage, etc. When I talked to the agent requesting a refund, she told me I was a BR. I asked what that meant, and she said, "Buyers Remorse." That did not make me happy!!!! Thank you for taking the time to review my comments. Needless to say, Ticket Center will never be recommended by me, or used by me again. As I review other comments, there are many more people with negative experiences. The single star rating is too much of a compliment, but I clicked on it. Moral of my experience, ALWAYS CHECK WITH THE VENUE FIRST! Mike M read more

Total BS never use these people for anything. Bought Heart tkts for Jacksonville Vy star arena, Heart cancelled that show and changed venues to st Augustine amphitheatre. My current tkts will not be honored at the Amp. So I called wanting a refund I mean how hard is it tkts won't be honored issue a refund. They have been giving me the run around for 3 days. I will continue to call but Monday I'll be starting legal means, state attorney office, personal attorney etc. read more

Read their BBB reviews first https://www.bbb.org/us/de/lewes/profile/event-ticket-sales/tickets-centercom-0251-92012097 Not BBB accredited. I somehow got burned on 2 basic tickets for a local event at UCLA Pauley Pavilion. Mark up was $80 per tix which retails for $15. Seems this company comes up at top of google search so beware. Tix was advertised to be in specific seating section with seats next to each other. FALSE. Tix was general admission open seating. Fancy website but stay away. Calling to complain on their deceptive practice just ended with master class on run around. Will not ever to business with them! read more

Did we get F'kd! Wife thought for sure this was Ticketmaster and I looked on her phone and it did look like Ticket Master but it it wasn't, although disguised to look like ticketmaster. We spent approximately $90 a ticket for a MINOR LEAGUE special event baseball game when the top ticket was $30. What a POS group that owns and runs this company! We're contesting it but sadly we'll probably have to put this purchase in a "Lessons Learned" file. read more

I feel sooooo used. I was eager to purchase tickets as soon as they became available, using the link provided by the band. I have no idea how I got transferred to this company. I paid four times what I should have. But I had not been to the venue before and had no idea until three days later what I had done. AND I could have gotten better seats for less money. Such a rip off. Buyer beware! This should be illegal. read more

HORRIBLE COMPANY. I don't even like having to give them 1 star. 100% a scam with astronomical prices that are only revealed once it's took late to back out of your order. They pose as the legit venue/organization/artist, etc with website banners, picture, and wording that match but don't even sell valid tickets that will be accepted at the venue. Thankfully we caught this early and never opened the link that they said was our tickets and our bank took care of the despite. I don't know why the BBB hasn't shut them down for fraud. read more

Ticket Center is a total rip off. huge fees and no accountability. Just got taken for 157.50. Net purchased 3 tickets for a minor league game here in Florida. The was scheduled for 5pm so it worked for us on Easter Sunday. Received this email at11.59am on Easter Sunday. Tickets-Center.com Updated Event Details for: Jupiter Hammerheads at Daytona Tortugas We have received notification that the details for Jupiter Hammerheads at Daytona Tortugas on Sunday, April 20, 2025 have been changed. Original Event Date: Sunday, April 20, 2025, 5:00 pm Your New Event Date: Sunday, April 20, 2025, 2:00 pm Your original tickets are still valid and will be honored at the rescheduled time listed. If you have any questions, please contact us at 800-361-7978. Called the number listed that the time was just changed, and their policy is no refunds, no exceptions. Then I called the baseball teams business office. They said that the time had been changed weeks ago. Called Ticket Center and relayed that information... Again was told, no refunds no exceptions. Check out the BBB list of complaints on them. I have filed a complaint with our states Attorney General's office. Anyone interested in a Class Action Suit? read more