I have been seeing Todd for many many years and his father before him. I have always been happy…read more Always felt valued as a client as have the people I have sent him over the years. I would HIGHLY recommend him.

Need to get your taxes done in the western suburbs? This is the place to go! Quick, efficient,…read moreand reasonable, they have been doing my personal taxes for almost 10 years. My situation hasn't been easy given complications brought by a divorce involving two children and property issues, but they are very knowledgeable and handle my situation with aplomb. The people in the office, which has only 3 or 4 tax preparers, are very personable and will remember you from one year to the next. Highly recommended.

After really messing up my tax's on the computer Kimberly…read morecame to the rescue and was great and REALLY knows what she is doing and is a very nice person I would highly recommend

I made an appointment and was called a day prior by File 4 me now to confirm my appointment. So far…read moreso good. I arrived at my appointment and the place was closed. Not a good first impression for being my first time there. I received a call 15 minutes after my appointment time to be told Kimberly was running late to wait 15-20 minutes. I received a second call saying I would need to reschedule. Not a good feeling. Or if I would like I could leave all my personal tax documentation and slide it under the door. WTH? I left and was called by Kimberly 2 hours later. She did apologize and asked me to give them a second chance. If I did go back I would receive a good discount on my tax preparation. I did go back, why? During our 20 minutes ordeal and in the middle of a conversation between I and Kimberly she decides to answer her cell phone and cut me off after that she decides to step out of her office and talk to another client. Lastly, she charged me $150 for very basic and simple taxes and she never mentioned anything about the discount she had offered 2.5 hours ago. Would not go back or recommend. I will use Turbo Tax next year.

The lady that works at this Currency Exchange is very friendly and personable. She is so helpful!read more

I had the wrong license plate renewal form with me and the nice lady offered a solution without me…read morehaving to make another trip.

Recently no one is answering the phone. This is new behavior since website update. This is poor…read morecustomer service.

I've been a member for 18 years. They just updated their website and I need help setting up. I've…read morecalled them 3 times and no one picks up. Tried again today waiting 20 minutes and was disconnected. I've left 2 messages with no call back. I've also sent 2 emails! No response

FINAL UPDATE: Billie Jean L. was incredible! I highly applaud her customer service and ownership of…read morethe issues. She did reach out and ensured she understood every issue I was facing while apologizing for my experience. She was very genuine and made sure that throughout the rest of the process I was informed and knew what to expect, both from a communication and process standpoint. This is what customer service should look like. Had I experienced service like this from the start, I would have stayed with Inspira. But at least for now, I finally received my check and the fees were removed due to the mountain of problems I faced. I hope her management understands how great she is in turning around such an awful situation. I have raised the review to 3 stars solely based on Billie Jean's performance! I have spent weeks jumping through hoops trying to get an account an old employer gave to Inspira rolled over to John Hancock. It is a joke! I am CONVINCED this is a scam designed to hold your money as long as possible and charge you every fee possible while they stonewall you from your money. I have no idea why they ask you to confirm your phone number every time you talk to someone as when they INEVITABLY disconnect your call after being on hold for 15 minutes, they don't call back! I did however have one CSR who stayed on the call until I was finished filling out a required form after the online version failed multiple times. UPDATE: I did receive a phone call back the 3rd time I spoke to someone when I was disconnected - SHOCKED! They said I chose the incorrect account type on their form even though I could not deselect it while filling it out with their agent. Either way, we'll see if they actually transfer the money this time.

Do NOT hand over your hard-earned money to this company - you'll DEEPLY regret it…read more My father, who's a SENIOR CITIZEN, called to create an online account to review his recent account activity. He also needed to file a form with Inspira before he could file his taxes. Simple right? WRONG. You can only create an account if you have your CARD number. He doesn't have this info, so he called for assistance creating an online account. He provided his full name, address, the last 4 digits of his SSN, DOB, his employer's name, and the date and amount of the last contribution, but that wasn't good enough! They need a CARD number even though he provided PLENTY of other info to verify his identity. Mind you, it's HIS money, he doesn't have his card, and he needs to file his taxes by the tax deadline. The customer service rep said it would take 15 business days for a new card to arrive, denied him escalation to a supervisor, and asked "additional verification" questions that even the most HIPAA and FTI-compliant entities don't ask. What more do you need? Finger prints? A blood sample? The customer rep also told him he didn't need to see his account activity because he didn't need it to file his taxes. She clearly didn't know his individual tax situation, but she was very much wrong. Inspira Financial: You all should be ashamed of yourselves for scamming hardworking people of their hard-earned money, and creating phony, arbitrary, and burdensome verification processes that prevent people from accessing their own money and info. My father has filed a complaint with the Better Business Bureau. We'll also be filing a complaint with the Illinois Attorney General.

A Great Company. Kort came in and worked with all of my employees first hand and helped them with…read moretheir 401k. Anytime someone has questions or concerns about their account he helps out right away. I Highly recommend McCulley Financial!!

From the owner: McCulley Financial Group is a retirement plan consultant that focuses beyond the typical advising…read moreprocess. As a partner to you and your business, we utilize a six-step process to evaluate your business, understand your needs, recommend a long-term solution, and commit to ongoing education for you and your employees. Retirement planning is more important now than ever before. We recognize that each investor's assets and financial goals are unique. Whether you might be interested in socially conscious investment opportunities, tax-deferred financial products, a secure financial base for your children or wealth distribution options, we work with you to develop solutions based upon your individual financial situation and provide you with only the highest quality information, services, and products to help you reach your goals. McCulley Financial Group's core business is helping clients understand what they need to prepare for and protect.

Excellent service they really deliver results! I've been working with this company for two months…read moreand I'm impressed.

From the owner: KT Credit Solutions is a leading credit repair company you can trust. Our services are so effective…read morethat over 80% of our clients see results within 45 days. Why are We Different? Our number one priority to our customers is to help them get their financial life back. We do this through constant education on raising your credit score, rebuilding credit, debt settlement when needed, and dealing with debt collectors. We believe that education is the key to restoring your credit.

I had a time sensitive matter that I needed CPA advice on. Even though it was the weekend, Erik…read moreresponded within an hour, we were able to schedule an appointment same day, got some of my questions answered, then Erik sent me a follow up email the next morning (Sunday morning) with all the questions answered!! I greatly appreciate the timely and detailed response and customer follow up!!

Responded quickly and was very helpful when it came to explaining our situation to us better then…read morewe knew ourselves!

I am a realtor who has worked with these guys on a transaction and will have to say they are the…read moreworst I've seen in 2011. I have sold over 30 homes and have been involved in some capacity in over 30 closings in 2011 and have to say that these guys are the most incompetent and least knowledgeable lenders out there. They don't know what they are talking about, blame everyone except themselves for problems that arise. If you want your deal to go through and don't want to lose your earnest money then do NOT use these guys. They suck!!!