This is the 1st time I've been to this car wash and the service was excellent , my decal on window didn't work but the guy checked and saw I was a member and let me through.. This is the best car wash, I love how clean my car gets and the value is great for the service I get. Thank you Tidal wave for being such a great car wash to go to..btw their vacuum clear are great and clean inside of your car very well! read more

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Have been a member since you opened. I come 2-3x a week because I live on a dirt road. They have had issues with their system recognizing monthly members. For the past 11 times coming in, they have had to give me a new sticker. They finally gave me a different type of sticker that they assured me would work. I am here 3 days later and it didnt work. When the associate wanted to put the 12th sticker on my car I said I am going to cancel my membership after going thru today. She got her manager. She came up to my window and immediately had an agressive attitude and told me if I wanted to go thru they had to give me another sticker. I said I am not going to renew my membership and to let me thru as my membership was still valid. She laughed and said we are not allowed to comp a wash. I said I am not getting a free wash because im a paying member. She said I can wait to get another sticker or come back tomorrow laughed and walked away. I said she didnt have to speak to me disrespectfully. She began to argue and called me a stupid old bitch and she said "now im not letting you pass"...I said you never were, you told me to come back tomorrow. I said I wanted to speak to a manager, she said I am the manager. So now I am sitting here waiting on the police. This is nuts. Not one person I have encountered here has ever been this disrespectful. Police came and told me that they have the right to call names do whatever they want to and that I needed to leave the property so basically the manager called me a b**** I just have never ever experienced anything like this before in my life anyone reading this if you go to this place your sticker probably won't work and you will have to deal with a bunch of 18 year olds laughing and acting like they're doing you a favor it is unbelievable to me that for the last 11 times I've been there they've given me a new sticker to put on my window after giving me a Scraper on a new car and then tell me today that it hasn't worked for the past six weeks because my membership was registered to a car I owned previously yet last Wednesday they told me that I was good to go with their old system in fact all 11 times that I've gotten a new sticker they said they have fixed it fixed the issue do not go here you will be sorry and to the 18-year-old manager that spoke to me the way you did, you are a terrible human being. To the 3 other employees that ran out to watch because you saw the cop talk to me...giving me "the bird" and laughing, I dont know how these kids are allowed to behave this way and get away with it. I know for a fact if someone from corporate witnessed what happened to me today all of them would have been fired. read more