I really hate to write negative reviews about small businesses but I feel like I got totally…read morescammed here. Went into get my elderly MIL car cleaned and this woman and the kiosk did a HARD up-sell to buy the monthly car wash that we could cancel easily - that we would get notice to do so - we went one time - I don't live there and my MIL can't go on her own - so next thing i know i get a monthly charge again for higher 30 days later and now they won't refund it - so my one car wash ended up costing over $50 for a friggin drive through= after repeated emails back and forth - still no grace on the refund. Really upsetting experience - btw very hard to even hear the details on what the offer entailed at the entry of the car wash with all the noise. BEWARE - do not get sucked in here.

This is my new place for a car wash. Excellent customer service, multiple car wash options from…read more$10-$26 plus a monthly option for unlimited visits. Plenty of self-serve vacuums available included with every wash and the setup is very lightweight and easy to handle. They even hand-dried my car after the automatic wash and dry. Highly recommend. Didn't give 5 stars only because the dryers made my wipers rattle on my windshield; may be too powerful. NOTE: Rec to pull in side mirrors and the air blowers are very powerful.

The only place I go to get my car cleaned up! Never had a problem, complaint nor bad experience.read more

I've visited this carwash twice now, and have been extremely pleased with the service (especially…read morefor the price - $30 for an interior and exterior wash)! I also sincerely appreciate that the company employs individuals with disabilities/from the deaf community - and they do a phenomenal job. As a heads up, you will wait outside in a covered area, so wear appropriate clothing for the weather and bring something to do!

Fine Line provided prompt and courteous service and my car looks great! Abe arrived on time and…read morefinished on schedule. I would definitely recommend using Fine Line Car Care.

Abe is awesome! He is very thorough, is reasonably priced, and provides top notch service!read more

This is the worst company ever. I have been a customer of the company for over 10 years. I learned…read morevia a customer service representative at the Take 5 on Mt. Moriah and Ridgeway that I was paying $39.99 a month for two years, but the highest plan was billed at $32.99 a month. I attempted to call someone at the company's headquarters but was advised that I had to email customer service. I subsequently emailed customer service and was advised that yes I was billed at $39.99 a month and the highest rate was indeed $32.99. I was then advised that the current rate is now $39.99 a month so I was not eligible for a refund. I explained to the representative again (all via email) that I only wanted to pay what the highest paying customer was paying during the time I was overpaying. The representative doubled down and stated I was ineligible for a refund. This literally is thievery behavior. I literally use the carwash once to twice a month and this idiot representative costs the company a loyal paying customer. Text exchange with the representative: Message: I would like to talk with a representative regarding my account. On a recent visit I was advised that I have been paying an additional $10.00 a month since I started my account. Please give me a callback. Brand: carWash Feedback Type: customerService Dani (Car Wash Customer Care) Jun 17, 2026, 10:19AM MDT Hi Christopher, Thank you for contacting Take 5 Car Wash Customer Care Team. My name is Dani, and it would be my pleasure to help you today. I apologize for any confusion or misinformation you may have received. After reviewing your account, I can confirm that you have been billed at the Unlimited Plan rate that was in effect at the time of your enrollment. At this time, the monthly rate for the Pro5 Plus plan is $40. Based on our records, your account has been billed correctly according to the applicable membership pricing. Thank you, Dani Customer Care Supervisor ME: I understand what the rate is now. My issue is the fact that the highest plan you had prior to this change was 32.99 before taxes. I was being billed at 39.99 a month before the change took effect. It does not make since to me that I would have to pay more for simply being a customer when your company converted Carwash USA. I would like to have this rectified. Dani (Car Wash Customer Care) Jun 17, 2026, 11:31AM MDT Hi Christopher, As mentioned, you have been billed at the rate that was in effect at the time of your enrollment. Based on this, a refund is not due in this case. Thank you, Dani Customer Care Supervisor takecare@take5carwash.com Me: Ok. This makes no sense. I'm only asking to be charged at the highest rate that every other customer was charged during the same period. This company would rather over charge a loyal paying customer 8 bucks a month versus make it right. I literally use car wash once to twice a month over the last two years. I was basically giving the company free money. I promise to cancel this contract TODAY. I can't stand a thief.

Most time everything is working at this location so I normally try to always visit this location…read morewhen I need a car wash. Employees are friendly. Bring back the free towels!!

They did a really good job on detailing my car. It was spotless and the staff was friendly and…read morereally knew their stuff.

I purchased the top of the line detail. The service requested was done to the T! I definitely loved…read morethe value and the owner is very professional.

Josh did a great job and worked overtime to get my car cleaned with a last minute request!…read more Efficient, professional and very responsive. Made arrangements for future service!

I'm particular about the cleanliness of my car, which is why I oftentimes clean it myself. However,…read moreafter a trip to the country coupled with a busy week, washing my car (myself) was not in the plans! I located FMD via Yelp & was highly impressed! They provided prompt, reasonable, & immaculate service!

He was either lost or caught in traffic but he ended up being 50 minutes late. He also never solved…read morethe problem of the oder because it was not thoroughly washed. He only masked the problem with a scent bomb. I had to take out all of the floor mats and washed them myself the next day. After taking the floor mats off and re washing it thoroughly, the oder was gone. He was a nice guy. I only wished he did a better and thorough job.

I truly can't believe the work they do for such a low price. I always get the supreme, so I can get…read morethe dog hair in my car truly removed. Great job every time. I always make sure to pay extra for what I need, and it's so worth it. Once, I had an enormous bucket of bread flour fall over in my trunk. I tried to get it out myself, but it was a total bust. I asked them to try and it came out so clean. A couple times a year I take my boyfriends car for him and it's so worth it. Cannot recommend enough!

They always provide great service! Today it was a little wait just because it was Saturday. Prices…read moreare reasonable! I prefer hand wash over automatic and this is my preferred shop. Only gave 3 stars because of wait time and average inside job. I've been before though and has nothing less than a 5 star experience. Definitely recommend!