1. Tiffany & Co

    1. Tiffany & Co

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    Kansas City, MO

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    Tiffany & Co

    4.2 (25 reviews)
    Ultra High-EndJewelry
    Closed 12:00 pm - 5:00 PM

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    enough to make that Tiffany jealous
    Fox E.

    This review is enough to make that Tiffany jealous. Like Selena. The home of silver jewelry! They also have some very fine gold jewelry. It's fun walking in here and pretending to be Audrey Hepburn while looking at all the shiny things. When we came here, they were busy, so we were able to leave without having to explain that there was zero chance of us buying anything that day, lol. It's at the gorgeous Country Club Plaza. So there's that.

    Frank L.

    After spending a couple of thousand dollars on multiple items including a purse and a dog collar that was about $200 a bottle of perfume and a pair of sunglasses in one stop Well on a business trip to Kansas City Service in the store was great as far as I could tell. Until I realized that the sunglasses did not Sit nicely on my face. My idea is to give the sunglasses to my mother for her birthday. I politely called up and spoke to a man and a woman asking them to provide me simply with the bag with the dimensions and length of the rectangular box for the sunglasses as their policy is one bag per item but I purchased multiple items so the not so gentleman told me that he want to launch a full investigation into my purchase and that it would take a week I just called back again. And now I talk to a young lady who is just as rude and inconsiderate and don't understand that not only did I spend thousands of dollars in that store Flip back in New York City my husband dropped $11,000 on a dragonfly Broach.. and these people want to give me a hard time about sending me a paper bag and I simply asked "I don't understand why you just won't give me a paper bag it's not made of diamonds" I wasn't even shouting or talking to her in a demeaning way I just could not believe the level of disrespect I was getting over a simple bag! This is the kind of thing that is so petty that it is going to make a great brunch story to all my friends and every time Tiffany and Company comes back up in a conversation for the rest of my life Thank you for the Tiffany blue macaroons thank you for the little book you gave me I think it's very sweet I enjoyed the people in your shop but apparently the people picking up the phone or absolutely ridiculous trying to make an investigation over a paper bag which cost about $.15 to make I even offered to pay for it and she said it was against their store policy so now I get to just hand my mother a Tiffany blue box with no bag . In New York City my parents and my husband have spoiled me with Tiffany dishes dog items, jewelry and charms my entire life. So absolutely disappointed that my relationship with this company is now severed all over a paper bag

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    9 days ago

    I sent my bracelet in to be repaired, They were fantastic! It looks amazing, I recommend them 100%!!

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    8 months ago

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    4 years ago

    Always a positive experience at the KC Tiffany. The staff was nice and professional. I felt like I could trust them.

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    Ask the Community - Tiffany & Co

    Review Highlights - Tiffany & Co

    Tiffany jewelry isn't exactly an, "It's Tuesday!" purchase in my world, but it's always fun to jewelry case shop, and save up for my next piece.

    Mentioned in 3 reviews

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    Parkville Jewelers - Incorrect size on hinging bail

    Parkville Jewelers

    4.5(17 reviews)
    11.4 mi
    $$

    This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

    Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

    Photos
    Parkville Jewelers - Final pendant front (notice wobbly bezel in upper right corner above where diamonds are attached, bezel doesn't match with opal face level)

    Final pendant front (notice wobbly bezel in upper right corner above where diamonds are attached, bezel doesn't match with opal face level)

    Parkville Jewelers - Store

    Store

    Parkville Jewelers - We found my perfect ring at Parkville Jewelers

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    We found my perfect ring at Parkville Jewelers

    Tivol - Xmas present from my family

    Tivol

    4.2(69 reviews)
    0.0 miCountry Club Plaza
    $$$

    Recently visited this store to look at some watches and had a very good experience. Gary helped me…read morecheck out couple of watches to help me figure out which watches would be the better option for me. I didn't purchase a watch from them yet but I will definitely be returning to buy my first Rolex from Gary. Would highly recommend everyone to visit this store.

    I contacted Tivols in KC to purchase a replacement strap for my Panerai PAM0 1085…read more I was disappointed to learn that Sarah whom I purchased my timepiece was no longer available at this location. After my purchase from Sarah at Tivols, she would followup with me concerning my satisfaction of my purchase of the Panerai brand timepiece. Sarah would send Christmas cards etc. When I needed another strap, Sarah was expedient with my order. Tivols losing a quality saleswoman was both their loss and mine. Being that said I called and spoke with a saleswoman Susan on June 19th of 2026 and ordered an Alligator strap for my Panerai PAM01085 24/22 Blue and was told that she would call me back in 3-5 days when my new strap was estimated to arrive. Susan has not contacted me about my Panerai strap, almost a month later, so I decided to go to the Panerai.com website and I could purchase it today, free shipping and have it by 7/15/26 . It seems odd that I can order a strap and receive it in days, but order one from Susan at Tivols in KC and never hear back from her? I am going to order my strap directly from Panerai and not waste my time with Tivols in Kc. I have spent thousands of dollars at that location while working with a sales woman who cared about her customers that being Sarah, and now dealing with Tivols sales woman Susan who apparently doesn't share the same qualities about taking care of her customers, and representing Tivols in a positive manner. Its a shame after dealing with a qualities sales woman being Sarah and now dealing with a woman that has tarnished my view of a wonderful jewelery store with rich history. Tivols has lost my business and I will be purchasing my new Panerai timepiece elsewhere and all the needed accessories in the future.

    Photos
    Tivol
    Tivol - The watch the sized down for me

    The watch the sized down for me

    Tivol - Rolex - sold at TIVOL on the Country Club Plaza.

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    Rolex - sold at TIVOL on the Country Club Plaza.

    Tiffany & Co - jewelry - Updated July 2026

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