We stay in Aspen 8 weeks a year and stop at Susie's every year. Resale shopping is supposed to be…read morefun. It's a treasure hunt, right? Susie's has been decent for a few luxury finds. I've bought ski jackets, clothes, and shoes at Susie's. Well this past week we stopped in and had the worst resale shopping experience ever. My hubs found 6 items to try on and bought 2. There's a no return policy at the store (understandably) so I try on a lot because I intend to buy a lot. I found 15 items to try on. As I was walked through, the woman behind the register looked up and became VISIBLY irritated and asked me to try on my items so that I didn't hold up their dressing rooms. I'm accommodating so no problem. After walking in she started talking about me out loud to the customer at the desk buying 2 items, saying "I'm sorry, it's just that people come in and want to try on the whole store..." There are 2 dressing "rooms" at the store (curtained off areas). I tried my items on quickly. My husband stood outside the curtain. Several clerks asked if he needed a room and he said no. At no point did anyone have to wait for a room while I tried on items; I listened closely for that. Then the woman behind the counter saw my husband and started loudly taking with the clerks in the "back office" about how she was going to have to ask me to swap out and allow other guests to try on clothes right before loudly asking my husband "Sir, do you need to get into a fitting room just to try on 2 things?!" To which he replied "no." I was finished so I left the room and walked straight to the desk. I spent almost $400. I planned to keep shopping to find more stuff to buy, but decided to cut my visit short. I heard the check-out clerk ask every other guest if they'd been in before, but didn't ask me. She offered every other guest an emery board with the store logo for their nails, but didn't offer one to me. It wasn't until I asked if they had a rewards program (because I couldn't remember) that she reluctantly said "no but because you spent so much, we have a logo reusable bag you can have." No thanks We'll never be back. Never forget that resale stores are supposed to be a fun treasure hunt. It's not that serious and any guest can reasonably wait 5 minutes for a fitting room. It's thrift shopping, not an emergency room. No one is dying on the table. I can afford to shop at the brand stores in town, so going forward I'll skip the shitty attitude and just go direct to the brand stores. No fun find is worth such a bitchy encounter.

loved their clothes. some a bit expensive, but lots of good quality items. so much fun to browse.read more

Julie, the owner of this children's secondhand thrift shop and now Womens clothing has been added,…read moreis probably one of the rudest and most evil spirited people I have encountered, let alone to be running a retail store depending directly on attention to customer service. I just brought my 2 & 4 year-old son's there, and she could not have gone more out of her way to try and mom shame me for bringing children into a partial toy store. I kept an extremely watchful eye on both of them the entire time, which didn't phase or stop her from parenting them herself and actually yelling at them for a couple different reasons such as being in the "new" toy section, speaking while other customers were in the store and then snapped at me when I sat my 2 year old on the edge of the counter, while standing in front of him so I could reach my wallet to pay for the items I was buying. She preceded to tell me over and over again, "How she's never experienced anything like this before". I asked her, "What? Children in a children's store?" Well, apparently mine were the exception by playing with an old Super Man and dinosaur figurine in the exact same spot the entire time we were in there. It was inconceivable to her that I would actually bring my children into her store, so much that she mentioned how "miserable the entire 20 minutes we were in there", looking down at her watch as if she was timing how long we could be in the store. Which, she likely was. I asked her what it was exactly that they did so wrong? They didn't touch non-opened toys, break anything, leave anything out of its original spot or do anything to her personally nor other patrons in the store. She just kept saying, "I've just never experienced anything like this before". I finally just said back, " Well it's your store". I've consigned very nice, name brand clothing with her and been in her store multiple times. She's certainly not going to go out of her way for you with anything whether it be her attitude or assisting you with questions about the merchandise in her store, but this experience was next level mean heartedness for no warranted reasoning. And I'll be the first one to take accountability for my child's behavior and taking to heart corrective criticism, but as we left the store, my four year-old looked up at me and asked, "Mommy, were we bad?" And I promptly told him, No, absolutely not, none of that was our problem. Because it wasn't. Maybe she was having a bad day, I have no idea about her life, but if you can't conduct yourself accordingly and are too triggered by the presence of children being in your retail shop tailored to children's items, it's time to retire. Let's not take it out on the 8 month pregnant woman and her two little boys who were fascinated by some old toys that didn't cause you to have to change anything about your day. I think it goes without saying, we/I won't be returning or consigning with "Rock it", "Sawyer's Closet" whatever she calls it in there these days any longer. It's a shame because every brand name children's item I consigned with her, sold like hot cakes compared to her worn out Carter's clothes, Walmart tee shirts and dirty shoes she sells in there. And my shopping addiction to buying things for my kids, would have been her direct target market, but she's too angry at the small stuff to just shut her mouth when she should and BE NICE TO OTHER HUMAN AND LITTLE HUMAN BEINGS. And Julie, I have also "never experienced anything like that before" either. Mom shaming isn't it, so literally, mind your business and leave the parenting to the ones who birthed these children, who you have such a distain for. I highly recommend, NOT bringing your actual children to this children's store, unless you'd like them to be watched, judged and yelled at, as she looks at her watch, counting down the minutes until you leave and make her life a little less miserable than it must already be.

Owner is beyond rude and should not be working around children. she treated my 1.5 year old like…read moreshe was a problem for looking at her BOOKS FOR SALE! Her prices are not great either.

Excellent shop! All color coordinated like Clothes Mentor. Prices are great. Casual and high end…read morebrands! Really a good shop. Highly recommend

My daughter found some things and purchased them. We were told about the punch card incentive and…read moregot one, but have to spend a certain amount to get the punch...my daughter's purchase was just short. But as we were walking out she found something else to buy. When we asked if that purchase could be applied with her 1st purchase to get the punch, they wouldn't honor it because it wasn't in the same purchase. Really???? I purchased 7 items (before my daughter did...wouldn't have purchased anything had I known they wouldn't honor her combined purchases) only to get home (from out of town) and find 4 items were damaged (Zipper pulls missing, boot heels coming apart, cracked leather).

The Grandmafia that runs this place is pricing things way too high lately. Why are we charging…read moreSusie's prices when everything is donated?

This thrift store was poppin. Tons of people inside, I guess everyone wants to see what the people…read moreof Aspen donate. I was able to find a few books that I have been wanting to read here. I also found a very cute Zara vest for my daughter. There are multiple levels so if you do not see something when you first walk in, keep looking. You are likely to find something that you like in here, it's definitely worth stopping by if you are in town, but know it gets picked through very quickly.

GO TO THE THRIFTY HIPPY INSTEAD!!!!…read more The owner accused me of lying and snatched the item I was trying to bargain for out of my hand and put it behind the counter. She has a bad temper and was insanely rude. Not to mention her cheap items are way over priced. The thrifty hippy has the same items and is willing to bargain and is selling for cheaper. Sad that an owner has zero customer series skills.

Awesome antique thrift kinda store in gunnison be sure to check it out if ur in this townread more

Amazing selection of vintage clothes. Highly highly recommend stopping by when in town!read more

MY FAVORITE SPOT TO SHOP IN ALL OF CB!!! The nicest people and full of local art. I'm a massive fan…read moreof Earth signs and we'll all of their vintage clothes in general! Staff is always kind, and despite what people say about prices, I am always happy to support a local business with cute clothes! Keep up the good work! :)

I love this boutique. Giselle has a great eye for unique and affordable (especially for Aspen)…read morefinds! I had a problem with one of the several things I bought from her and she bent over backwards to right the situation and make me happy. That kind of customer service is rare these days. I will go back.

The owner of Magasin, Giselle, is one of the best merchants we have run into in a very long time…read more Her selection of jewelry and other objects is impeccable in taste, well priced and very approachable. Her store is packed with interesting and eye-catching items that she has carefully sourced from her travels to Europe, without being the least bit pretentious.. But most importantly, Giselle makes the place sail with her enthusiasm and positive energy. In a town where retail is off-the-charts in very very expensive brand name merchandise, she brings it down to earth in a very compelling manner

Beware of consigning here, slow pay and looses your consignment pieces and lots of excusesread more

Not sure if there are new managers, but was very disappointed in selling my items. While I…read moreunderstand that some items don't sell for very much money, then the consignment store gets half, the employees had no idea what my items sold for or when. They simply took $8 from the till and told me that was what I got for my 3 framed ski prints. What? How much did they sell for? When? They had no idea and they seemed to care less that I was even asking to answer the simple math on this. Then I was told some story how the computer was down and the owner wasn't there... I will never go back and customers should know that it's a dishonest place.

The best selection of designer pieces in amazing condition! Definitely worth a stop when you are in…read moreAspen!

Beautiful merchandise in a small, well-organized shop. The merchandise is in brand-new condition…read more The sales clerk was friendly and personable.