Curtis and Xavier did an amazing job. There was a small issue which they followed up on immediately…read moreand resolved it to perfection. Highly recommend this team.

Xavier arrived on time. Before starting, he walked us…read morethrough the scope of work. He then confirmed color. He thoroughly prepped area. Upon completion, he had inspect his work which exceeded our expectations. He walked us through how to maintain and what to avoid to get the longest life out of application. We are completely satisfied with the restoration of our shower! Thanks Xavier, Jamar(Sales), and Sir Grout!

This was an experience that couldn't have been better. Andrew was great in every way, and we'll…read moredefinitely be recommending Grout Rescuers to everyone.

Andrew did a wonderful job on the ceramic tile in a very large part of our house. We didn't like it…read moreto the point where we considered having it removed. Instead we called Andrew at Grout Rescuers to get his opinion on what our options are. He came up with a plan to deep clean the tile and re-color and seal the grout a color that we agreed upon. I have to say I was soooo pleasantly surprised at the difference and sooo glad we hired Andrew so he could make us love our tile again! We HIGHLY recommend his Company! Andrew was very professional, prompt, neat, knowledgeable, thorough and personable.

Background: We are moving out of our townhouse and needed carpet clean. Additionally, there was a…read moregroupon special. Appointment was a brisk and they came about the time allocated and did a fairly good job. Appointment : 4 stars Appoint was easy. Boris comfirmed the pricing and time (more abou this below) but indicated extra for stairs which is standard. Timeliness : 3 I typically rate services like these a 3 because all trade/service ppl does not come ontime. If you need such services, be prepared they will be late. They did got the wrong time but early!....which was ok. Quality of service: 4 They did a pretty good job cleaning the carpet. They guy was new and took a bit more time but the attention to details are welcome. Only issue is that the carpet are much wetter than usual but then he is new....give the guy a break Bottomline: I WILL use them again and will RECOMMEND this to others for thier service.

If I could give this 0 stars I absolutely would. Scheduling was pretty easy and they arrived when…read morethey said they would. On their first visit the gentleman coming to treat our carpet had a bit of an attitude, nonetheless he cleaned our area rug. We have an 8x10 rug that had three very small spots where our small maltese had peed. We had spot cleaned these areas ourselves with an at home bissel carpet cleaner so they weren't yellow but weren't quite as white as we had hoped which is why we called this company. They cleaned our ivory/white carpet and within a couple of hours when it started to dry the entire carpet was turning an orange color. I immediately reached out to the owner to tell him of this and he sent the same person out the next day. The man showed up and was EXTREMELY rude to me. He was blaming my dog for the mess saying that the dog must've peed all over the carpet which is why it was orange now. Mind you, this was a brand new carpet, half of which was under a large sectional.... my 4 pound dog has no way of lifting the couch to pee all over the rug like the man says. Luckily I had taken pictures of the carpet prior to him coming. It looked terrrible from the supposed "cleaning" they did. The man was continually rude to me, yelling at me in my own home, all while acting as if he was doing me a favor by coming back to fix the job he had messed up. Not only is my rug a nasty orange color, but he also scratched my hard wooden floors in the process. Do yourself a favor and DO NOT hire this company. Awful customer service and they do not know how to properly clean carpets/rugs.

Grout Dr was terrible. They used extremely cheap caulk - it was coming up in less than a week. They…read moredid not clean the grout before sealing. Can assume since the caulk was the cheapest I've ever seen so was grout cleaner. They also said they sealed bathrooms that they did not - SO THEY LIED. A responsible company came if after the and pointed this out. Stay away from this dishonest company.

Rating is worse than not good. They came out here and put in cheap grout which cracked over a short…read moreamount of time. I had them come back out and re-grout, which I had to pay for. It was a mess immediately. I called another company and when they came out, the diagnosis was the grout was not the issue; that the flooring underneath was wet and needed to be repaired and he would not take on the job. So we spent thousands with the Grout doctor and they should have diagnosed the problem and not taken the project on to begin with. Shoddy workmanship, and dishonest practice. Beware!

We have had carpet and air duct services done by S-Tier the technician was on time and…read moreknowledgeable. The price was totally budget friendly! Great job! 10 out of 10! We recommend! Thank you Mr. Lonell

From the owner: Keep your family safe and your home efficient. In addition to expert carpet cleaning, we provide…read morespecialized dryer vent cleaning, removing blockages to speed up drying times and prevent dangerous heat buildup. We are 100% Natural cleaning company. We use products that are safe to breathe!

Well worth the money ! I have used them twice and been very satisfied with the staff and results !read more

I needed the grout on my floors cleaned and Michael did an amazing job! The floors looked brand…read morenew when he was done. We couldn't believe they were the same floors. I highly recommend Carolina Grout Pros!

Alex was super responsive and totally crushed expectations on an emergency cleaning. He was polite,…read moreprofessional, and prompt. What more could you really ask for? I would recommend him to any one looking carpet cleaning or stain removal services!

From the owner: We are a Family owed and operated Business with a 14 plus years of experience in the industry,…read morehonesty, professionalism and going above and beyond in every job is what set us apart from the competition so we take pride on our work . We carry professional equipment to deliver a high quality cleaning for your carpets, couches, tile and grout services .

Very professional. Showed up on time and completed job within budget…read more Don't allow the lack of reviews to be an issue. Frank and his crew does great work.

I was hopeful for Frank's Remodeling because of the good reviews. We had scheduled two different…read moreappointments for estimates and, unfortunately, Franklin didn't keep either one. He did text me several hours after the fact each time. We chose not to reschedule.