Need your gutters cleaned? Trust in these guys! I was incredibly impressed with the professionalism…read morethat Marcus, the technician exhibited. He was soft spoken, but very kind and hardworking. We had the gutters on our 3 story home cleaned. Prior to showing up I received a confirmation text message the day before the service was completed. The morning of the service I received a text that Marcus was on his way and a call from him. They showed up on time and took their time to perform the gutter cleaning. Will definitely be using them again ... and I urge you to as well!!!

Great carpet service! Jay, the technician arrived within the time frame promised and called ahead…read more20 minutes prior to arriving. He cleaned equivalent of 5 rooms plus we added on a couch and loveseat at the last minute. Very good service. He finished in an hour and left our carpets beautful and lemony fresh! I would call them again anytime!

I know Eric personally and he is dedicated to his work and providing the best service possible…read more They handle any type of floor cleaning from carpet, hardwoods and even tile. What I really like is his approach to the jobs he handles. It's an all-inclusive approach that doesn't skip any steps. Full service from start to finish. So if you are looking for someone who cares about the quality of the work and wants the job done right. This is your guy!

Before you let them do any work get an itemized invoice. They are very pricey. They did a job for…read moreme and It was extremely high in price. They were recommended to me by somebody else. I wish I would've gotten some estimates before I went with them. Very friendly, but they cost too much.

I have to say these guys are THE BEST! I woke up at like 1am on a Sunday to a weird noise and found…read morea pipe had completely come apart and flooded my whole kitchen, dining room and living room it was awful. I called Restoration 1 figuring I'd get some call service and hear from them Monday or maybe after 8am. Nope. One of their own people answered the phone. He asked some basic questions and got off with me and sent a guy out! By 2:30am they has come in, signed paperwork, got all my insurance information to help me with a claim, walked me through what to expect and started to get all the water up! They walked me through every step of the process and I felt like they really were there to help! These guys are awesome and even recommended someone for the repairs I needed after everything was cleaned up! I highly recommend calling them if you need help with water

I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina…read moreWater Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered. For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.

The work they do is good but BEWARE - this business will inflate the cost of any work that needs to…read morebe done so that you are forced to go through homeowner's insurance. I had a leak that was coming from the ceiling of a downstairs closet. I thought it might be a complicated leak from the second floor bathroom - I was so happy to see when the closet ceiling was removed that the leak came literally from a part directly on top of the closet ceiling (so water hadn't been traveling all around the second floor). It was a simple situation. These guys jacked my bill up to over $5000, which forced me to go through homeowner's insurance. I got it brought down to just over $4000 after complaining. ...also note, they will not give an estimate in advance. They never gave me one throughout the time they were here and they never gave one to my friend in Providence Downs neighborhood. They just wouldn't give her a dollar figure and, in her case, she wasn't dealing with an active leak, so she chose to not work with Sunshine and instead chose a company that would give her an estimate. After what happened with me, it's obvious that they avoid giving a dollar amount so that they can start the work and then inflate the cost once they're already working. ...lastly, they charge by the hour - something I hadn't realized as I would see them arrive and park at my house and take forever to get out of their truck. They even went to my neighbor's house to inspect something for her when she saw their truck and came over to ask them about something at her house. Yes, I'd thought it was odd that every time they came they just sat in their truck for so long but it never occurred to me that they were killing time and that I was paying for it.

What a pleasure it was to work with such a hard working, quality oriented company. They we're…read moreprompt and worked well with the insurance company. A couple of their workers (Lupe and Georkis) were the best. They were hard workers and kept us informed as to what was going on. The workmanship was excellent and Tim the owner was very fair to work with. When disaster strikes, they're the ones to call.

I've had mold on the wall and floors behind my wash machine and the floors were coming up from…read morewater damage, so I had Ryan clean it all up and he recommended flooring material and take care of everything. I'm so happy with the result. The work was prompt, reliable people and great customer service! Will absolutely recommend this company. There's my before and after photo.

I've known and done business with Mario Mendigaña since 2012, and I can't speak highly enough about…read morehis character and professionalism. He and his staff are friendly and conduct themselves with the utmost integrity. I highly recommend Elite Touch Cleaning Services to any business in search of professional cleaning services of the highest caliber.

I contracted Servpro to pump out my Dad's basement on 01/08/2020. Although the team they sent was…read morevery nice they clearly didn't understand what they were doing and the work ultimately took 2.5 hours longer that needed. Upon arrival the team estimated that the project would take approximately 1 hour. 2 hours late there had been minimal progress and they assured me it would only take an hour more. After another hour and a half I checked on them again to find that half of the water still remained and that the team had not been monitoring the hose allowing it to flow only 1/3 submerged and thus not pumping at full capacity. At this time I when into the basement with the hose and full submerged it by the sunk-pump. Within an hour the remaining half of the water was drained. Servpro charged me a total of 5 hours for the job despite the fact that I had to instruct their team and perform 1/2 of the work myself. I requested that they only charge 2.5 hours give the lack of quality form the crew and the fact that I had to perform 1/2 the work myself. Servpro said their charges were fair and that they had to empty their water tank over 100 times (as documented via email). This is illogical as it takes approx 5-10 minuets to empty the tank which would mean the spend between 8 - 16 hours to empty the tank and the team was onsite only 5 hours. I'll be filling an additional complaint with their Corporate office as well as the better business bureau. I personally have no problem paying for the 2.5 hours it should have taken for their services, I have a problem paying for their lack of training and for work I did myself.

I worked with Leigh and her team when My basement flooded. They were so friendly, fast, and…read moreflexible. They came the day they were called to start & returned my belongings on the date requested. Everything was well packed and put back in place. I did not use them for the water abatement, but will if I ever need help again!