I am absolutely thrilled with the outstanding service I received from ServiceMaster! In February, I…read morefaced an urgent roofing issue late on a Friday evening with heavy rain in the forecast for early Saturday morning. I was incredibly stressed, but Will reached out to me immediately and went above and beyond to arrange for a technician to come to my home first thing Saturday morning. They managed to fix the issue right before the rain started, saving me from a potential disaster. Not only did they respond with incredible speed to the roofing emergency, but they also conducted a prompt, thorough evaluation of the indoor damages and checked diligently for any mold. ServiceMaster provided remarkably fast service, seamless communication, and a highly professional yet friendly customer experience. I could not be more pleased with their responsiveness and care during a stressful situation, and I highly recommend them to anyone in need of fast, reliable restoration services!

They installed flooring that was breaking as it was installed. 2 months later 100+ planks are…read morebroken/split/cracked. They won't fix it, but got paid from insurance. They don't have proper paperwork for warranty on wood flooring. They pushed repairs to manufacturer. They hired an "independent contractor " who was paid by flooring company. Buyer beware!!

An improperly installed dishwasher flooded under our hardwood floors. We called our insurance…read morecompany and Spangler Restoration responded promptly and handled the mitigation. That was the end of anything positive from them. We were linked with Spangler Restoration through Contractor Connection. All work was supposed to have a five year guarantee. Spanglers subcontractor completely messed up the installation, sanding, and finishing of solid hardwood floors. Spangler said they would have the floors repaired and refinished. Then they demanded we sign a new contract that stated- NO GUARANTEES. We refused to sign and asked that contract language be changed to floors will be repaired to industry standard. Spangler just kept emailing us the "no guarantee" contract. Yesterday we were informed that Spangler is withdrawing from completing our restoration. Spangler has delayed for over eight months and driven up the cost of this project needlessly. They, and their subcontractors, have caused significant damage. They broke our granite countertop, damaging the wall and breaking the windowsill. They broke all of the cabinets they removed. They broke wood molding in our dining room and damaged baseboards throughout the first floor. These items are not repaired/replaced yet. None of this costly damage is included on their invoice! This is in addition to having installed and finished hardwood flooring incorrectly. Entire floor has to be replaced. Spangler came into our home, provided us with a contract to complete the repairs, and almost nine months later are leaving, with no work completed and a huge mess. Their lack of professionalism and accountability astounds me.

Spangler Restoration Review…read more We had work done recently with Spangler Restoration. A water pipe in our attic burst in the severe cold weather back in January of this year. We were not in the house at that time and it went three days before a neighbor noticed. Both floors of the house were soaked. We were devastated. Lewis and his team from Spangler did a fabulous job! They were incredible with the mitigation, getting it dried out completely in just seven days. I was amazed. I would recommend Spangler for any restoration work. Jacob, project manager, was also stellar, in his calm, knowledgeable way, reassuring my wife (who uses English as a second language, and struggles with it). Her anxiety was very high, but Jacob was a perfect match, listening carefully to her and giving great answers and ample reassurance. Sincerely, Nathaniel Long

The bad review was meant for ERX Emergency ERX Emergency Restoration Experts | Charlotte NC…read more I don't know anything about Emergency Restoration Team So I can recommend Emergency Restoration Team in Ballantyne, Charlotte

Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

The day of my scheduled service someone called out sick, and we almost had to reschedule, but I…read morelucked out when DJ and JJ, a truly dynamic duo, showed up and got to work. They got my air ducts spotless, explained everything they were doing and recommended future steps, but not in a sales pitch sort of way. I knew I had mold/mildew that recently cropped up due to a menacing squirrel problem a few months back, which resulted in a tear in one of the ducts we were unaware of. DJ and JJ were extremely professional and knowledgeable and gave me the reassurance I needed that the problem was taken care of, also confirming they didn't see any other holes in the ducts. I am a little late providing this review, and can confirm that the problem has been cleared up and has not come back. Nice to have clean air in my house again, and would definitely recommend this company if you have a similar issue.

I wish there were more stars to give!…read more In a day and age of watching every penny - and weighing the cost that the service of AdvantaClean would help improve the quality of life for our daughter that suffers from allergies - there was no hesitation to place our call. AdvantaClean showed up promptly at the appointment time. Both men were dressed professionally and were very polite. I took notice too that they were very neat around our home taking care to protect items that might "get in the way". As a mother and a home owner - for 8 years it's been on my mind to clean the lint collector behind the dryer. FINALLY it's done - and not a minute too soon. I found in one night - that running the air conditioner on 73 is keeping the house as cool as it did at 68. The technician showed me everything that was collected from our air ducts and dryer exhaust tube. AND the super air scrubbers turned our home into hospital quality air - and in just one day I can see that the dust that used to settle on everything after a good dusting the day before is gone. WOW! Well worth the price and piece of mind we now have that our air ducts are clean of 8 years of dust and pollen. NOT to mention that our dryer is now safe again. EVERY family should consider this service as a must! We will definitely be repeat customers!

Disabled Combat VStefan here with same issue as most here. "Jay" Lanzy finally showed up with a…read morefew laborers who you can not communicate with. None speak English to understand my concerns. Bootleg work, nobody is checking behind these guys for qualit. they throw the crawlspace together , leaving stonea and objects under liner of 20 mil plastic which was easy to see 3 feet in. Random discarded items from crawlspace or mold removal on lawn. Had to call back several times to clean obvious areas, like crawlspace wood beams. Left lots of glue from the LVP that was on concrete to just soak it with there chemical. Should have removed all , that's what your paid to do. The workers seem like lazy. Broke items in house that I nevet said anything about so they wouldnt work halfway. Other companies just explained there way is half-ass , and done wrong, and things that where promised never happened. They when asked if my HVAC was affected by the mold, $800 dollar upcharge to cut holes all over my just paid for repaird ducts by Go Forth. Stuff was everywher after the HVAC cleaning, which did not to crap by make it worse I feel..... STILL To today, I can't go in my house . Still mold in places. Once they got your money... !!! Don't pay shi until it's done what you need . even when he text you, he needs money to pay his ?legal workers.... And then those workers refer other workers to replace the drywall and LVP to overcharge and break shit, and say they never did it!! $13,000 was spent and I still have more and I'm living in a hotel as I type this.... I really wish I would've paid a couple more thousand dollars and had Servpro or DRY OTTER do it. Jay Lanzy (owner) I was up charge to find more mold and I can't live in my house, buddy. I bet your big house is safe. There's nothing in fresh air allies that has to do with you having fresh air or testing.... And just because you have your "worker "take 1000 pictures doesn't mean that it's done right or clean, just 1000 pictures of what he cleaned. I can go on my crawlspace right now and take pictures and video of mold still sitting there.... I told you if you didn't do it, right

I used Fresh Air in my private residence in 2020. I selected them after getting a great referral…read moreon them from my realtor who had used them extensively in the past. They worked on my house in 100+ degree weather for 3 days. I must say the end result was amazing! They left my crawlspace in pristine condition! Even I was not afraid to go down there anymore. It looked amazing then...and even now 4 years later. I am a real estate investor and liked them so much that I now use then in all of the homes I purchase. They always do an amazing job at a very fair price. Additionally, Jay and Rolando in particular are both very responsive and professional every time we speak. I highly recommend this company, and I am very picky.

initially seemed professional. Mr. Cashion will have you sign their "contract" and then stop…read morecommunicating. Fortunate to have used a real professional after broken promises. Stay far away!

Grateful for all the help with my house. During a very stressful time they were pleasant, courteous…read moreand efficient. Thanks National restoration for helping me put my house back together I am beyond grateful for you and your crew.

Dave and his team did an awesome job with my crawlspace mold remediation and moisture barrier for a…read moregreat price.

Dave is a knowledgeable and upstanding guy! He's forthright and honest, will tell you exactly what…read morehe is doing at any point during the job, and is available for questions even after the fact. Excellent professionalism and timely communication. I would highly recommend using Executive Restoration for any and all mold concerns.

My insurance referred this company. Big mistake. Not only was it a hassle to get repairs scheduled,…read morethe timelines were incorrect, they packed up a room they weren't supposed to, they left painters tape on the wall, put things back incorrectly or not at all, had my thermostat set at 69 degrees (in August), and while they were working in my home and responsible for my property (I had to vacate the premises for 2 weeks), items were stolen from my home. According to the police, there were no signs of forced entry and the items taken were random and from several different areas of the house which were intended to not be noticed until weeks after the repair work had been completed. To top it off, there was one five minute conversation with the company about how they would cooperate with the police and while the investigation is ongoing, filed a lien on my property for nonpayment--which comes from my insurance company anyway and not us personally. I would never recommend this company to anyone.

This company has very poor business ethics!! I had a young man that they contracted out to repair…read morejust the base boards, while he did do a good job on the base boards he called four or five times to setup the appointment to do it and would just not show up! I called to complain and nothing was done about it not even an apology and on top of that he never came back to paint the last one under the sink my husband said just forget it and did it himself! We will never use them again!

Matt Stone is the owner of this company and consumers BEWARE!! I have personal experience with Matt…read moreas a business owner. He was/is the owner of Premier Outside that we hired for a pool spa/project and he has left us with an unfinished job that we paid $100,000 for and a never ending nightmare. He hired shotty subcontractors, one of which refuses to finish or warranty their work and Matt Stone refuses to have someone from his team or a new subcontractor to come finish the work that was apart of our contract and that we have already paid in full for. He has multiple businesses, so I'm assuming he has MANY connections and subcontractors that COULD come finish our job, but instead he is choosing not to do the right thing and to save HIS money and not care about the EXTRA money WE will be forced to spend. He clearly does not care about his customers, nor does he care if people HE has hired do crappy work. He is all about the dollar. As a business owner, OWN UP and do the work you promised to complete. We have a signed contract stating PREMIER OUTSIDE would complete all of the work to include pool, lights, concrete and TILE! BEWARE of working with this company or any company he is the owner of. If he can treat his clients this way with his pool company, he will without a doubt, do that with of his companies! I will be filing a complaint with BBB as well.

From the owner: At Charlotte Restoration we strive to be the top restoration contractoravailable. We believe our…read moreCustomer Service and Quality of workmakes us your preferred contractor.