Basically the service department is terrible. Prices are too high, work is sloppy, and employees…read morehave an attitude. I wouldn't take my vehicle here for service if it was free.

The salesman was in a hurry and really pushy. After I got home I was looking at the papers. These…read morecheats had charged me more than it was listed on Carfax. I should have checked what I was signing better. Just be careful with these people they are very untrustworthy. They are worse than Jesse James he would at least use a gun to rob you. They use a pencil

What a bunch of crooks. The hidden fees in buying a Jeep are so crazy that they can't even explain…read morethem. I understand you have dealer fees but the hidden fees you can't explain how they match up on the final bill of sale, what a joke. I'll never go back there for a vehicle. Count your fingers if you shake their hand.

I went in today with no appointment and arrived at 7:15 am. I went into the Service Department and…read morespoke with Janet. I explained my problem and she said a Technician would take a look. I was politely shown to the waiting area. About 20 minutes later I asked if it would be possible to get my front & rear differential fluids replaced. She said it wouldn't be a problem, but first lets figure out my original problem. About 10 minutes later she came and told me that my Technician Joe figured out the issue and it would be more cost effective if we changed fluids in the transfer case as well. So, I'm very happy to have used the services provided by this dealership. The entire Staff was efficient, honest and polite. Shout out to Joe for his honesty and for figuring out my engine light issue. Great Team effort by all! Thanks again! K/r, mark

Awesome dealership!!! We purchased a Jeep Grand Cherokee here, it was an easy and painless process…read more This dealership is honest, willing to work with the customer, with no pressure and quality products. I honestly don't have a negative thing to say about Dwight Phillips or his dealership. I highly recommend this dealership. They are good people.

We just bought our first RAM truck here. This truck is immaculate. Dwight the owner is the best…read moreperson in the world. He's honest with so much integrity. We have made a friend for life in Dwight. He even bought mine and my husbands dinner. He's a wonderful person to do business with and to have as a friend.

My daughters were stranded at school because their vehicle wouldn't start. Some wonderful young man…read moreand the school SRO came to their assistance figuring out the issue so they could get going, but the problem would occur again if they turned off the vehicle. Unfortunately they were headed to work so we headed to their place of business and realized the issue was not something we could resolve that easily. So...on a Friday afternoon about 30 minutes from closing I call requesting some emergency assistance if possible and without hesitation they told me to come on over. There was a gentleman waiting on us as we arrived. He looked at the issue and said it would be simple and he'd get us taken care of right away. Within 20 minutes he had resolved the problem and replaced a cable, sending us on our way. The icing on the cake...the bill was less than the cost of a cup of coffee at a coffee shop! PHENOMENAL customer service! Couldn't ask for more caring or concerned staff and though we are regular customers, they have definitely have earned our business for life!

We just found our dream 4Runner at Classic Toyota. Worked with a wonderful salesperson named Hope…read more She was kind, patient, and efficient. She worked with us and her manager to get the sale over the finish line. Everyone at the dealer we dealt with were really great. We also got a fairer price for our trade on. Would highly recommend and ask for Hope!

I looked at 2019 Toyota CHR on the marketplace they do not go there. They are very shady and very…read more them. I talked to Bob. The front manager very rude. Did about what happened to us.sent videos of the I made $1000 deposit to hold. The car drove two hours last Friday look at the car and car get there. The car is not the has on the front and back of the car the hood had over 25 places on it where the paint was peeling and all they wanna do was give us touchup paint. The car is for sale on the marketplace still do not buy it. You will be very disappointed in it. I talked to Bob the front manager of the sales team very rude. Very unkind. He has no compassion. Does not care what happened that day very rude. I would dealership to anyone you are wasting your time by going there because they are very shady.

Always excellent service from Empire! That's why I drive from Mooresville to buy my cars. I highly…read morerecommend Empire Chevy for buying your car or getting serviced.

Great team to work with, fair deals, caring about your purchase…read more Thanks Ben for taking more time than most to make sure my deal was complete.

My daughter had her car located here for a long time waiting on a computer chip and she was dealing…read morewith them over it and when she went to get her car it was stripped! I called and the lady informed me that after 50 days they were not held responsible and they have cameras cause they have dealt with this a lot! She further more continued to tell me that they don't check the cameras unless they know about an issue? These people had her keys and it was in a fenced lot? With that all being said I recommend you not take your car here or if you do then don't leave it longer than "50" days! At least keep a check on it! Highly NOT a responsible or reliable business if they can't lock your doors or check their camera more frequently!!

Do not buy a car from them they zip tie your parts to your car so they can sell it just had my oil…read moreline come apart my mechanic said is was zip tied instead of them putting the necessary clamps on it haven't had my car for a full year from them they get a -1/10 then the wiring in my headlights were done poorly so I'm just selling the car as is these people are a joke and will con people of color out of their money

I took my car in because the service light was on. When I got out of the car the man told me that…read morethe service light was on due to my emissions. After a diagnostic test they told me that it was my emissions, that I need a new gas tank etc.... The cost was going to be $1200. Long story short, there was nothing wrong with my emission system. I bought the car originally in Greensboro and from now on that's where I'll take it. I may be a woman, but I'm not stupid. You cannot determine by looking at the check engine light, that the car needs emission service...

Went here because they said they could help me get a car after 7 hours and 2 days they told me to…read morecome back a third day just after I left I get an email from lifelock and they lowered my credit score so low now I can't even get a loan anywhere the employees act like they are to good to help you or assist you in anyway they don't even know how to ask a manager how much a car is so I would recommend any other dealership in this area over them I really hope this helps at least one person