A measure to do bussiness with. Brought in a laundry list of things for my wife's Subaru. They got…read moreem all handled in a proffesional manner and at a fair price . Defiantly will be back

This team is very honest and pleasant and you cannot go wrong doing business with them. I get oil…read morechanges inspections and engine repairs done there and am always pleased with their work

They did unauthorized work which caused them to spend numerous hours working on and cost me several…read morehundred dollars more. I left my car on sunday for a MONDAY APPT. They didnt START working on my car until WEDNESDAY. I finally got my car back on THURSDAY. Original estimate was $600.00. The final bill was $1,600.00 I told them I live off of social security, but, they kept adding to the bill. The a/c they "fixed" broke one week later, again.

This is an amazing place to take your vehicle and get treat fairly alone with respect. They have…read morealways treated my husband and I great. They are very good at what they do. Stop by or call for an appointment.

Best service in Wilkes!!!! Also $20+ cheaper on oil change than anywhere else. They also sell tires…read moreand do alignments and brakes. Only place to go!!!!!!

Definitely not what it used to be. Staff kind of acted like I ruined their day by showing up for an…read moreoil change. They entered my mileage wrong in the computer and then wrong again on the sticker. I did notice it right away and it got fixed, but still. Cost was average. There's been a weird burning smell every since and I don't know if they did something wrong or just spilled oil but it's been a few days. Overall, I'm sure it's fine for your basic oil change, but if you're looking for customer service skills, attention to detail, or a welcoming environment this probably isn't the place for you. I used to come here regularly years ago but then we were using mainly the dealership for years. I don't know if it's changed ownership or if today was just an off day, but definitely wasn't like it used to be.

This dealership is a cut above any other Lexus dealership within an hour drive. I purchased my…read moreLexus there and I used Eddie Dooley. He such a gentleman and so easy to talk with. Russ Miller in service is also such an outstanding guy and always is very friendly and willing to help. I wish all dealership treated you like family as does Flow Lexus.

Update. After multiple services, still a 5. The service writer (Pierce) and the salesman (Mark)…read morehave been excellent to work with.

I will never own another German car. The Flow dealership is is grossly overpriced and these guys…read moreare no distinction. Took my car there and it took several months before, I finally realized they were never gonna do the work. They had the audacity to be cross with me when I finally had it towed out of there. I am simply contemplating crushing it and never buying another one because there's nowhere to have it serviced in Winston Salem. When I hear all of these Jolly stories of how successful they were and their experience being so extraordinary. Leads me to believe that they are posted by employees or friends and family.

Always have a great experience when I come here. Had my wife's ac recharged and it's blowing ice…read morecubes

My husband and I have been taking our vehicles to this shop for years, and I can confidently say…read morethey do great work every single time. Their repairs are always reasonably priced and fair, which is tough to find these days! Most recently, we had them install a new starter in our classic 1993 GMC Sonoma pickup. The job was done quickly, and our truck now runs like a dream! Highly recommend them for any automotive needs!

Based on reviews we took our car to have a thermostat replaced. Their price was much better than…read morethe GM dealership. Repair was completed a few months ago and issue was fixed with no further troubles. Took a bit longer and price increased marginally without any real explanation. Still, much better than a dealership experience.

Highly recommend based on knowledge of the issue you present and the detailed solutions. Gave them…read morea call because I thought my fuel pump had gone out, after a brief conversation they gave me a few things to try and turned out to be just a faulty ground wire coming off of the fuel pump. Could have charged me to come out and diagnose the issue. Instead took 5 minutes on the phone and walked me through different solutions. Any auto issues I come across in the future, Bonds will definitely be my first call.

Had a no start electrical issue, and Clayton was a wizard in figuring it all out. Exemplary service…read moreand highly recommended. Wish I could give more stars.

Great work with quality service. No need to go anywhere else! Great warranty on their work!read more

Big nope. Dropped off my car July Monday 27th of 2026. A couple days later I get a phone call…read moresaying I need a new evaporator core. 1700 and some change for labor and new part. I waited patiently excited to get my AC working. Saturday, 1 August After my grandfather came in and paid my bill. I picked up the car and immediately when I got onto the road I could hear air coming through the door. I also thought the dash appeared dirty, but during a closer look, I could tell that it was damaged. There was also an oil stains left on my roof liner and two bolts laying on the floorboard. I waited for my dad to get home so he could evaluate the damage for himself. During that time. 7 PM on the same day I picked up the car, It started raining and the rain came through the door that I could hear the air coming through earlier. I immediately had to go home and put a tarp over my car.Now before I dropped off my car on Monday the 27th. I had already been dealing with trying to get the AC working for the past week and a half doing a recharge checking for leaks and replacing a sensor, this AC getting repaired, was for my travel across the United States to California, which is why I had only asked them to fix the door on Monday 3 August and didn't bring up the damage to the inside of the car. I just wanted my door fixed so I could leave. I came in at 8 AM Monday August 3rd to tell them I believed the door was not aligned correctly. An older gentleman who open the shop seem to acknowledge my problem and want to fix it. However, the employee I gave the information to seemed frustrated. I assumed I wouldn't need an appointment since it seemed like it was just a quick fix on work I had already paid for, but my car wasn't finished until Wednesday 5 August 3:25pm after my dad went to their shop and they aligned it then and there for me. Which makes it seem as if they could've done it the whole time, but chose not to. The same day I picked it up Wednesday the fifth. I came home and washed the car in the evening time. That's where I noticed large scratches on the back of my trunk. I also noticed a large scratch on my driver door. The office workers made it clear to both me and my grandfather that they had to take my doors off to work on my car. I am moving to California, actually leaving Thursday the 6 August, the day after I wrote this review. And I am planning on purchasing a new car in the upcoming months, which is why I chose not to confront the shop about this, but I 110% will back my claims. My car is fully insured and I'm more than able to write a new claim. But I feel like that would be too much of a hassle to do, especially when I'm already behind schedule I'm leaving. So I would advise any person that's looking for an auto mechanic shop and are reading these reviews. Take pictures of every inch of your car inside and out. Do not leave the auto mechanic shop until you have fully looked at your car. Where are all the five star reviews come from? I'm not too sure exactly but I'm sure I'm not the only person who had these problems. If someone does run into this problem and does take it the next step and has to take legal action I'm not sure if I would be of any help, but all my photos are dated and timed. And I'd be more than happy to testify in your hearing. It keeps saying to retry when I try posting photos. But the damage to my vehicle is there. So much so the shop knows exactly who I am.