Great team of people. Very, very, very responsive. I don't know how they can get back to you so…read morequickly. You call or send an email to one of them and the respond in a matter of minutes. Great company to do business with...

If you are looking for a professional, responsive, informed agent who understands your needs- I…read moresuggest working with Litaker Insurance. They are a trusted advisor for me. It is great to work with an Agency that is interested in understanding their customer needs and who has knowledge and influence in the insurance marketplace!

I rarely contact agent since I didn't have to. So I didn't even know the agent had changed until…read moreRob Heath visited my property over 10 years ago just to confirm if I still owned the place & left a message. After I paid off my house, he helped me to set up auto pay so I was till covered I had a few times that I had questions that happened outside business hours and let him message. Surprise me that he sent me assistance. What a responsible, dependable and customer caring agent I had ever come across. Thank you Rob!

Dear Rob, I filed a claim to have my sunroof repaired. There was water damage to my headliner, it…read moregot wet and is sagging. Your adjuster referred me to caliber collision, they both were clear that the upholstery repair would have to be subbed because caliber collision does not repair upholstery. When I call State Farm to complete the claim to have my headliner repaired, they told me that Caliber collision had the sagging headliner cleaned, and that there was no water damage, that water leaking in from my shattered sunroof over time...wouldn't damage the headliner. This was the best excuse State Farm had to deny my claim. State Farm and Caliber Collision are obviously in cahoots and I detect shady practices. After seventeen years with you and State Farm, I will be changing insurance provider expeditiously. Thanks for nothing State Farm, all those years of premiums we paid, you got us good.

Joe and his team were excellent to work with for our rental dwelling policies. Joe answered all of…read moreour questions, responded to emails promptly and make sure we made all of the closing dates. Highly recommend working with Joe!

I have multiple policies with this location and have had a great experience every time. Gina has…read morethoroughly educated me on every policy including applicable discounts, made everything quick, easy, and painless. Highly recommend!

Roxie at this location is just awesome! She takes care of all my car and home insurance needs. She…read moreis also very kind and explains in detail. 5 stars to the Melanie Stone agency

Wonderful customer service! All the staff are professional, knowledgeable, and helpful. I could…read morenot ask for more.Highly recommended!

Geico Plays Dangerous Games and Will Not Pay Was rear ended…read moreby an individual that was covered by Geico. Police came and did a report. I filed the claim with Geico. Individual refused to answer his phone and would not respond to any of their requests. As a result Geico refuses to pay the claim. So because he will not reply to their requests, he us not held responsible for it. Most of the blame belongs to Concord Police in North Carolina. Officer refused to write him a violation because he felt the driver was already having a bad day. I guess I'm going to drop my insurance and sign up with GEICO. If I am ever in a wreck and at fault as long as I don't respond when they call, I am off the hook. Now we all know how it works.

I am thoroughly impressed with my Geico agent Jasmine! She walked me through the best quotes for my…read morefamily and I. Although I've been a faithful customer with Geico for some time, We are relocating from California to Charlotte and Jasmine was able to successfully update my policy with preferable rates.

2024: Steven is great to deal with. This was the first time using his services and did a nice job…read moreon our taxes and had patience with us as we waited out a K-1 for a while and had to do an extension. He is fairly priced, and I liked doing as much as possible electronically. Plan to use his expertise for next tax season and beyond. 2025: We used his services again for our 2024 taxes and did a great job. Very reasonable priced and happy with how he set things up.

I usually use the do it yourself tax filing and I needed a CPA this year due to a change in…read morecircumstance. I googled local CPA's and Steven's name returned and I requested a phone consult. He quickly returned my call and talked to me regarding my situation. I am so pleased with his promptness, expertise and guidance. I highly recommend Steven for all your CPA needs.

Just got a new car & my normal car insurance company was gonna to charge me more, so I decided to…read moreshop around. I'm a fan of State Farm's marketing & their disaster relief causes, so I decided to check them out. Making a quote online was easy. I did receive an email almost immediately from Roger O'Connell's office (Agent: Deanna). I didn't feel any pressure, she mainly introduced herself & said if I wanted to discuss the quote to give her a call. The process was seamless. I met with Deanna yesterday & she is great! Very nice & personable & not overbearing. Plus, they're saving me $40 by switching. Hey, $40 is $40! State Farm offers much more than just insurance...they offer health insurance & banking, too. They also can re-finance your car.

It has been a true pleasure partnering with/working alongside of Roger O'Connell. I have enjoyed…read moreassisting in fully staffing his agency with the best of the best! Roger is a wonderful agent, and an even better man who cares deeply for his customers. I 10/10 recommend him to anyone in the area for services!

We have been State Farm customers for over 40 years, in many different States. The Ashley Berry…read moreAgency in Fort Mill has been a highlight of all those experiences. Ashley, Andrea and Michelle are all very responsive, very professional and very knowledgeable. We have always appreciated and trusted their advice. And, they're just very nice people. We highly recommend them to our friends and neighbors. Ed and Donna Fort Mill, SC

I have my business insurance through Ashley Berry State Farm. I usually find the process of…read moreinsurance to be overwhelming and time consuming. Andrea and Ashley made the process seem less and easy. Customer service is very important to me as a business owner with minimal time. I find when I call I'm able to speak with someone in their office and if a message is left they call me back immediately. Customer service is 5 star in my book.