I ordered a small hot Carmel latte, cup was half full in a small cup. Tasted terrible like someone took burnt black coffee and sprayed some Carmel sugar free syrup from speedway in there. read more

ZERO STARS My family and 2 others groups behind us stood in line while 3 employees filled drive thru orders and never once even acknowledged they had so many customers at the counter. After about 10 minutes we all left. read more

Come for the Timbits and the Frozen Cap. Timbits are always fresh and the Frizen Cap is the dessert with a built in "pick me up." The breakfast sandwiches are large and filling. As with most Fast Food places services though friendly can be spotty at times. read more

I have been going to this Tim's pretty much all my life and I don't get the hate. Is it the best coffee ever? no. but damn it fills the coffee hole in my heart - the service is great and I always have a great chat with the employees - stop hating on my baby!! read more

I never leave reviews but this is probably the worst Tim hortons. Never able to make the right drink even if you have them remake it. Food is subpar. Save yourself the hassle and drive an extra 10 minutes down the road to the Perrysburg location. read more

Although I am talking about service so the business will here my story this rating is earned by the coffee. I really hate giving ones but I also hate inflating reality. I stopped in on a Sunday morning to sit and have a cup of coffee before I had a preaching engagement in the area. As I walked in their were only a few regulars their chatting up the workers. When I finally made it to order, I ordered a decaf Americano. They had no idea what I was talking about so I said how about a decaf coffee. They told me they would have to make it which I am used to in many places. Almost 30 minutes into me being there as I was starting to pack up my stuff, the coffee came out. I thanked them, put it into my travel mug and and when I got in my car I took a sip. To put it nicely I opened the door and dumped it on the ground. I am not a regular at any Tim Hortons but I have had their Decaf Coffee before and I have never had to throw it out. I have no idea what was going on but I hope that day was a fluke. read more

I am not sure why this nice little place has such bad reviews. It seemed just right for a fast food breakfast stop. It was clean, the service was super fast, the food was good, and the employees were helpful and friendly. I have never been to one of these before. We were passing through Ohio and were in need of coffee and a quick bite. It fit the bill. read more

Normally I understand and just go on with my day if someone accidentally does my order wrong, but this specific tim hortons has gotten it wrong many many times. I had a $40 order. I received my donuts and drink. I ordered a bacon egg and cheese bagel with NO cheese and it came with cheese. I also ordered 2 bagels with cream cheese, they gave them to me wrapped up with literally no cream cheese. I also ordered 5 hash browns..... they gave me one. Rip off. read more

This is the first Tim Horton's I have ever been to. A few years ago, they offered an I.P.O. And I was told and read about how anyone could make a bundle if they bought into it. Since I had never been to one, I declined. And lost out when Tim Horton's rallied right after the opening of the markets. That is the reason I drove slightly out of my way to go here. This location is dead looking. A prefabricated, "shake and bake" building. It looks like something that management and marketing got a hold of and designed to death. Most importantly, it would explain the reason for the sterile unflavored things (dare I call them baked goods)? They appeared to be something that you could get at a Wall mart. In order to avoid lawsuits, either one of these corporations will serialize the yeast? This is what I think they did to kill the real flavor. Any corporation would do this. Please do not believe me, read the revues of Longs dough nuts in Indianapolis. http://www.yelp.com/biz/longs-bakery-inc-indianapolis#query:longs%20doughnuts They are a locally owned company that claims the secret is in their yeast. I believe if this Tim Horton's location went back to their roots. Then it would be a great destination type place. Just like Longs in Indianapolis. read more

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Road trip to Niagara Falls, driving through Toledo. Quick stop for breakfast at Tim Horton for the first time. I will admit we were hesitant and almost ruled them out due to their poor reviews on Yelp. But we decided to give them a chance and glad we did. Good coffee and some good breakfast options. Loved their Sausage Biscuit Sandwich. Friendly service as well! read more

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1st time visit super good coffee and service with a smile. We like kindness have a good day

If you are looking to go to the most poorly run Tim Hortons in all the land, than by all means please stop by this awful location. Things wrong with this locale: - out of hash browns - out of Tim Bits - out of Orange Juice - gave us incorrect order - charged incorrect amount - staff was loud and annoying - had a ~12 year old running the register Go somewhere else, you won't regret it read more

I love the donuts but, there was one cashier and a line to the door. There's so many employees just standing around. In the mornings when I have to work I want it fast not having to wait 15 minutes to get timbits! And when I ordered them I want the amount I payed for.. also when there's little kids going in and out of the kitchen door eating donuts it's very unappetizing.... once again I came back and the inside was locked.. and the line is about 10 cars. And of course I'm the last. I've been here for about 10 minutes and I wish they had a better Tim Hortons around Rossford and not all the way out on Fremont pike. read more

We stopped here as part our annual 10 hour trek to visit my family. We have stopped here for the last two years and the family was looking forward to our annual 'Tim Hortons' rest stop. Unfortunately our excitement turned to disappointment as our order was messed up for multiple people, they forgot to give us some items we ordered and the service was questionable at best. Not sure what happened as previous years were perfectly fine. Not sure if we will stop here next year. read more

I love Tim Hortons but this location is absolutely awful. The employees are rude and can barely ever get an order right! My husband and I live in Rossford and frequent this location at least 3 times a week, the chance of them actually getting our order right is slim. And to top that off they can not even give you a smile or tell you to have a nice day. I am not sure who manages this location but to say that it needs improvement is an understatement! read more

Poorly staffed is all I can say. They are very slow and always act like having a customer is a real pain to them. I would much rather stop at the gas station to get a coffee. read more

Nice employees. Good service. Went around 6 am and ordered donuts and coffee. Both were excellent. Will go there again.

Embarrassingly slow drive thru. Got to window and no one said a thing. Three people just lingering around and nothing.

Slow & poor service x3 different employees, air conditioning is on when it is 45 outside - employee response? "Ha ha ha - it's been fluctuating all day. We have it set at 79 right now!" Terrible menu system - main menu is 20 feet away from where you PICK UP your order. Supervisor was screechy & uncaring - complained to us that how cashier rang up the order wrong. And my #1 pet peeve? They make you beg for cream, sugar, and coffee stirrers. read more

My husband and I love Tim Horton's. However, this location is lacking to say the least. It's become sort of a running joke (when we do end up stopping at this location) what they are going to get wrong this time. We've received wrong full meals we didn't even order at this location in the past. More recently, this morning (Dec 1) my husband ordered a sausage breakfast sandwich and they forgot the sausage. We will now be avoiding this location at all cost. read more

Been here one time before today to have the doors locked. Coming back this morning ready to get some donuts and coffee only to see the doors locked yet again and understaffed. So we decided to go through the drive through to see they only have 2 donuts to choose from and an attitude at the window. Didn't even support the jerks and left. read more

This place sucks, decor is nice and it's clean but the staff are terrible. I dealt with 3 of the girls and they were either clueless or had attitudes. Ordered a Cafe Mocha and got tea with chocolate in it lol. My friend ordered and iced latte and they had to make him another one as they forgot what was made the first time. The owner needs to keep a closer eye on this place read more

A bit pricey for fast food, but worth it. Healthier choices, comfortable atmosphere, a great highway put stop for the family at breakfast, lunch, or light supper. read more

This is the worst service I have ever gotten at a Tim Hortons. This is the closest one to school (OCC) so unfortunately, I'm forced to frequent here. Every time I go here, no matter the day of the week or time of day, all employees are completely unmotivated, unhappy, and stoic. It is very obvious that they don't care how long people wait. read more

Honestly very poor service! The last couple of times I've gone here I always get a burnt croissant and when I say burn it's unbearably burnt. I also asked for two chocolate chip muffins and one was burnt and the other wasn't even chocolate! The last thing that really made my experience awful was that I asked for unsweetened green tea and I got a green tea with so much sugar in it I couldn't even drink it, it didn't even taste like green tea. Would not recommend this place! read more

I like their donuts and they manage to get a lot of cars through their drive through in the morning. Getting what you ask for is my problem. I ask for a variety of Timbits but NO berry or fruit please. Inevitably I get a berry one almost every time and today I got two. Speedy service and good food mean nothing if you can't get what you ask for. read more

Let me start off by saying this: I love Tim Hortons... usually. The workers didn't even speak to us as they proceeded to royally fuck up our order, then slam the service window in my face. The only thing that'd saved the experience was driving to the McDonalds across the street. read more

Horrible place. You know you can't trust a place when you find a stranger's already-chewed gum in your mouth in your french latte. The workers couldn't care less about their job, not even enough to keep it clean. This was also my first time at a Tim Horton's, and certainly my last. I would suggest any other breakfast place. read more

I thought I'd give it a chance despite the reviews and hoped improvements had been made. It was 1:50pm on a Saturday and being right off I 75 I expected efficient service. I was greeted at the speaker with,"There will be a 3 to 5 minute wait. Thank you." There was only one car ahead of me in the parking lot was virtually empty. I waited for three minutes and attempted to order a 12 grain bagel but was told that they are only made at 10am and when they run out they are out for the day. For a Saturday and due to the location of this store off I 75, one would expect that this location would be a gold mine. And Owens Community College is down the road so perhaps business and service are better during the school year. read more

I love Tim Hortons; but hate this location. Service in the early morning before work is super slow. There has been many of times; after waiting over five minutes, I've had to leave out of the drive thru line. No coffee, No donuts. I go to work and complain about this location along with all the others who dared to stop and leave empty. They really need to get more workers and TRAIN the workers they got. Now will I stop back? Of course. Its the only Tim in my driving route to work. I love the dark roast coffee and when I finally get that cup of Joe. I feel like I'm winning read more

This was the worst experience ever!! My family had been to a Tim Hortons years ago and had a terrible experience and tried to give it the benefit of the doubt and go for it again. BAD idea! The team was miserable, they were out of most of the food, and the only person in there was homless. Honestly I would not even go back if I was homeless! I have never felt more disrespected by staff than I did there! Awful. Save yourself! read more

The worst Tim Hortons (maybe even fast food place) I have ever been too. It's so close to my home so I'm almost forced to go here if I want a non-gas station coffee. They are beyond slow, can't make an order correct, and seem miserable that they work there. I would highly suggest somewhere else. read more

Inconsistent morning hours, only open half the time on way to work (6am), bad attitudes, and slower than all other Tim Hortons! 2 thumbs down! read more