I took my son to Craigs to buy his first vehicle. We found a really nice GMC Canyon and he fell in…read morelove with this truck. When we went in to talk to the staff about the truck they were very honest and helpful with the purchase of the truck. My son and I would love to give a big shout out to Craig, Teresa, and the whole staff at Craig's auto sales for helping me get my sons first truck!!!

From the owner: Is it time for a vehicle upgrade but you want to find safe, affordable options that won't break the…read morebank? At Craig's Auto Sales in Morehead, KY, you'll find quality selections for used cars, trucks and SUVs. Serving the Rowan and Carter counties for over 16 years, they have sent many customers home happy with a pre-owned car, so join the ranks of people in the area with the finest used cars around. Whether you're looking for a classic car or something newer, this used car dealer is sure to have what you need. Their inventory includes trucks, SUVs, sedans and coupes from reliable manufacturers like Ford, Chevrolet and Jeep. If you don't see your new ride in their current inventory, submit a request through the dealership's car finder, and they'll let you know when they have a vehicle that matches what you're looking for. Treat yourself to a better car and upgrade to a used car from Craig's Auto Sales. Call them today at (606) 783-0200, like them on Facebook or visit them online to learn more about their current inventory.

Tyler handled the transaction like a pro. I bought the 2024 Chrysler lightly used car over the…read morephone , and they delivered it to us . Great internet experience and made the process easy. Thanks to the whole group.

Written on my husband's behalf…read more If I could leave a zero I absolutely would. I traded in my car for a truck at the end of August 2024 and it is now the end of October and they still have yet to get my truck registered. And get this, they've already sold the vehicle I traded in! They kept my license plate upon trade and after me calling over a month later asking about it they told me it was all taken care of and to come get my plate (mind you I live an hour from the dealership). A month later I get a collections notice on the car I traded in saying I was late on my payment. WHAT?! Tim Short was supposed to send in the payoff and didn't! I called and told them and they said they'd take care of it. I waited a week and called my bank and nothing had been sent. I called the dealership and threatened legal action and lo and behold it somehow got paid that day! Since I picked up my plate I thought everything was fine until last week. I work 9 hours from home and I was surprised when I walked out to my truck one day last week to find a TOW NOTICE on my window for an UNREGISTERED VEHICLE! My truck is STILL not registered in my name! My plate is still registered to my original vehicle I traded in which is now owned by someone else. The lady I spoke with at the dealership said that they don't keep tags? Then why did our sales rep keep it? We were also told (when we called after the first month) that whoever was in charge of handling registration left my paperwork on her desk and went on vacation. Then I'm told that my Certificate of Origin they had requested from wherever was destroyed when they received it and they don't know how or why. They also couldn't tell me why they don't have a new one. I nearly got a ticket and my brand new truck towed because they've had 2 months to do their jobs and haven't done it. I'm almost 40 and never had a ticket! The lady I spoke with said there are only two of them in the office doing all that paperwork. All I know to tell Tim Short is that they'd better hire a few more people to help in that department because I've been told I'm not the only one that's had this problem. It's all so very unprofessional. I will never do business with Tim Short again and will discourage others as well.

One star is way too generous for this establishment. On 10/23/23, service member Brittany informed…read moreus my 2019 Jeep needed a new transfer case. We gave her the go ahead to order it and she stated it would be new and coming from a Chrysler warehouse. Brittany stated she would go ahead and order it and let us know when the Jeep was ready to be picked up. We called for an update on 11/1 just to check in on their progress. Brittany stated the part was coming from New Jersey and hadn't came in yet. We asked what the time frame was, however she stated she would have to call back the next day with our tracking number. We continued being patient and called again on 11/6 since Brittany never called us back as she said she would. On this date we spoke with Joe, the service manager. Joe stated no one had ever ordered the part and that he was going to charge us an additional $500 for the part, despite us already agreeing on the price with Brittany in 10/23. We informed him on the agreement we had with Brittany, however she refused to talk with us on this date (we heard their conversation as Joe sat the phone down and didn't put us on hold.) So Brittany lied to us during our previous conversation when she told us she had ordered the part. Joe became quite rude and told us we could just go to New Jersey and pick up the part ourselves. He made it very clear that Tim Short does NOT value their customers. Joe stated he hadn't been at work and needed to sort this out and that he would call us back. After over an hour of no communication, we called again and Brittany answered. She stated she wasn't aware of the price change and that Joe gave her the go ahead to look for a used part instead. We stated we wanted the new part at the quote she originally provided on 10/23. Brittany stated she was told last week of the price change, however she never mentioned it to us and as previously stated, Brittany had stated on 11/1 that the part had already been ordered and enroute. We then requested to speak to her boss, which was Joe. Once again, Joe was rude and never apologized for what he claimed to be his employees error. When we asked why Brittany was looking for a used part, Joe stated there were no new parts available. We reminded Joe just an hr or so earlier he said there was a new one in New Jersey and now he's saying there isn't one. Joe then stated if we wanted to pay $500 more or go to New Jersey ourselves then yes we could get a new one. This all contradicts the original discussion with Brittany on 10/23. We then asked to speak with his supervisor, Gary Marcum(General Manager/Operating Partner Manager.) Our call was sent straight to voicemail and we have not received a call back. Tim Short Dealership has made it very clear that they are not only deceptive liars, but they do not care about their customers. **UPDATE** On 11/7, we went to the dealership to attempt to speak with Gary in person. While we were able to have a professional conversation with him, there was no resolve to the issue. While we had already caught Joe in several lies; after reviewing the paperwork they had on my Jeep, we caught him in another. He advised he was unaware of the original quote from Brittany, however I located the paperwork that showed the original quote. I also located an interesting sheet that broke down the costs they were going to charge me. The document showed they were going to charge me a $500 core fee. So this means they were going to gain $1000 from the repair ($500 from me and then $500 from the company when they return the core fee once receiving my used part.) In conclusion, I will never do business, nor recommend anyone conduct business with this dealership.

I purchased a 2022 Dodge Challenger R/T from Tim Short in December 2023. I'm really impressed with…read moremy car. Brad, my salesman, was so nice. He did my test drive because I was scared of all that power under the hood. Love this car and thank Brad so much for helping me obtain financing. Would also like to thank Tim Short service department for the exquisite care taken with the interior of my 2004 anniversary model Mustang. My cars go to Tim Short from now on. Cheryl A.

Buyer beware. I had an incredibly frustrating and unprofessional experience with this dealership…read more After searching extensively for a specific F-150 Lightning, I came to a verbal agreement on a deal with salesperson Sheldon Bratcher. Because we had a solid agreement, I gave them permission to run a credit check to finalize everything, and the finance manager, Sandy, assured me they would make the deal work. The very next day, I received a text claiming they had tried to reach me (which they absolutely did not--no missed calls or voicemails) and that the vehicle we had literally just agreed upon had already been sold out from under me. It is completely unacceptable to ding a customer's credit score when you have no intention of honoring your word or holding the vehicle. Total lack of integrity and communication from Sheldon, Sandy, and the rest of the team. Save your credit history and your time, and take your business to a dealership that operates with basic honesty.

Took my car in for service because it was leaking a little oil. After I picked it up, i didn't…read moreeven make it home before it started missing. When I tried to drive it back to the dealership, it nearly died before I made it to the lot. Eagle worked on it a second time and I didn't make it halfway home the second time. Tried to call them and no one would return my call. I've gone from a vehicle that had no issues other than a slight oil leak to a car that I can't drive 10 miles without errors saying to shut the engine off due to low oil pressure. Find somewhere else to take your car. This is the kind of service you expect from a sketchy garage not a dealership.

I've seen a lot of dealerships advertise that they are a "good, old fashioned dealer" but this is…read morethe real thing. We stopped here while travelling, in need of emergency repairs. They were very friendly, got me right in and back on the road quickly. This place is unique, and if you are used to a "modern" dealership you may even be turned off by Byrd's. The building and grounds are an interesting combo of cool antiques and just plain junk. I walked around while they worked on my pickup and I never did see a new vehicle, but I guess they had some on the lot. I'd go there again, if only to look around!

Has cars listed online that they don't even have and when you do a reverse image search it comes up…read moreas a bid that happened a while ago.

I bought at this location. It had 1400 miles on it. Was…read moretold it was a rental for the ATP tennis tournament. Didn't have a manual or second key. Was told they would get me both. Still waiting on those. Years later, the radiator was leaking. Found out it was not the original, it had been wrecked. I often wondered if the miles had been rolled back. I wouldn't trust them to clean my toilet.

We have lived in the area now for 3 years and have an old and beloved 98 Blazer.Bob in the service…read moredept. has been great and their repair and customer service are professional yet small town comfortable.We are now looking at purchasing our next car. See Darren . He really worked with us and came up with just the car we needed at an amazing deal....We love these guys !