I did the Glenfinnan, Fort William, and Glencoe Adventure with Timberbush, and it was fantastic. Our tour was run by two ladies(Vicks & driver I can't remember), who were very informative, often sharing interesting extra details that you wouldn't typically hear. They were prompt, organized, and did a great job managing a large group of 50+ tourists, keeping everyone on schedule so we could see all the sites in time. They struck a perfect balance between being flexible and being firm about making sure everyone respected each other's time. We were very lucky to see the steam train running, and it was only about 10 minutes later than our guide predicted. The only downside was the food options at the stops -- they really weren't great. I'd recommend either packing your own lunch or loading up on snacks at the first stop during breakfast. Other than that, it was a wonderful tour with great guides and excellent timing. Highly recommended! read more

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Freddy our driver & tour guide was Fantastic. Even with rainy weather, we enjoyed our drive to castles and West highland. Hamish the HairyCoo was a photo highlight... read more

We did the Loch Lomond, Stirling Castle and the Kelpies Tour from Edinburgh with timberbush tours and had a great time. Our tour guide/driver was Sean, he was AMAZING! He made the drive fun with some humors and stories. His instructions on our tour for each locations were accurate and precise. Someone from our group was not feeling well and he handled it perfectly. Because we lost some time on one of the location, Sean surprised the group and took us to another spot. Definitely, recommend this company and of course, Sean as your guide. read more

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My girlfriend and I chose Timberbush tours after much debate between companies. We took a 2 day tour for my birthday and Andrew T. had to be one of the best, most knowledgeable tour guides we have ever experienced!! If you are indecisive about picking a company, Timberbush helped make my 40th birthday the best ever!! Thank you to Timberbush and Andrew T!! read more

Timberbush Tours - Tour bus - Tours Near Me - Edinburgh, EDH

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My husband and I did a 3 day Highlands tour from Edinburgh earlier this month. Upon reading good reviews for Timberbush, I decided to take a chance and book with them. I am so happy that we did. We had a perfect trip! Even before the trip, they were always very quick to respond to any questions I had and were on top of communication. Our driver-guide was Callum and he was really wonderful. He was very knowledgeable, funny and also had a good selection of music during our drive. He was very flexible as well and on the 2nd day, did a bit of a different take on the typical itinerary and everyone on the tour enjoyed that very much. I would highly recommend the tour as well as the company. read more

Timberbush Tours - Tours Near Me - Edinburgh, EDH

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I took their 3-day Isle of Skye tour, July 2025. The van transpiration was horrible, pure hell. The tour would be just fine otherwise, and our guide Lorna was great so that's why two stars instead of just one. Five stars for our guide. However, this tour requires 6-hours per day of travel, so the van transportation is crucial. We were cramped into the back of the van two of the three days -- and that was pure torture. Stay away. The option is to call in advance and secure a regular seat, not in the last row in the back of the van, if they'll promise that to you. Otherwise, stay away ! Those seats destroy the enjoyment of the tour. read more

My wife and I did the tour of Anstruther, St. Andrew's, Falkland, and Queensbury. It was a large coach seating over 50 people. We had a knowledgeable tour guide who kept us informed; yet gave us time for things to sink in and to see the scenery. Most stops were short. St. Andrew's was the key part- had a couple of hours. Yet... we always were informed how much time we had. Never boring. Great views. read more

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Lorna was a friendly, animated and aware tour guide! We took the Loch Lomond, Stirling Castle tour. She ensured we had the best possible experience and I learned so much from her. Thank you Lorna! (p.s. I loved Edinburgh Street Food, it was so fun!) read more

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Took the Winter Tour to Glencoe, Glenfinnan, and Fort William. Our tour guide was George and driver was John. Had an excellent time on the tour. George did a fantastic job keeping the tour alive with his knowledge of history, jokes and stories. I can't leave John out because he drove so long and did it in a safe manner. I love to drive and safety is a main concern and John did a great job keeping us all safe while navigating rain soaked roads we encountered. I'd say the only negative issue was that there wasn't enough time. I'm sure that's everyone's problem when you're getting so much done in such a short time but it's so beautiful out there you want to stay longer. I highly recommend Timberbush and would use them again. Thank you to George and John for a wonderful, safe and memorable time! read more

Timberbush Tours - Tours Near Me - Edinburgh, EDH

We took the Loch Ness / Glencoe / Highlands tour with Simba 5/8/24 and were absolutely thrilled with Simba's knowledge of local history and folklore. He took us to places I had never dreamed of seeing. The stops we made were perfectly timed, and there was something for everyone. The bus was clean and comfortable. Simba is the friendliest tour guide/driver I've come across in this place! Thank you Timberbush tours for employing such quality people! read more

Timberbush Tours - Moo Coo one of the fun stops on the way home. - Tours Near Me - Edinburgh, EDH

While the scenery was gorgeous and the bus was comfortable, Kenny our tour guide had a bad attitude at the beginning of our trip, awful from the start. He was expressing sarcasm and attitude and being extremely rude. He didn't provide good information during the tour, often with moments of no information at all. The jokes were crass. When we made it to Glennfinan the workers on the mountain said there would be the Harry Potter train passing through in the next 15 minutes. Our guide Kenny pretended to be on a call with management and said "I'm just going to wait here for a moment and tell them there is nothing I can do." He came around to tell us what he had stated on the phone. I was listening intentionally so I could speak to his manager if needed. Kenny left 4 people in the group on the mountain and told them "If you stay, you need to figure it out." I have never had someone not care for people on a tour and if there is ever a detour, guides have always been willing to accommodate what is necessary for the greater good of the entire group. Our guide Kenny was cold, rude, bitter, and didn't provide good information on the tour, nor did he protect the people he was intended to serve for the day. The itinerary in the website was NOT correct. The majority of the bus was willing to wait to see the Harry Potter train. I am traveling alone or I would have stayed with the other four and been left. This is absolutely distasteful, disrespectful, and unprofessional and I will never be on a Timberbush tour again. It appears safety is not considered or valued with this company. I am hoping the people that stayed got back to Edinburgh alright. Update: spoke with Jodie from corporate and they offered a 50% discount and stood behind Kenny lying and being rude due to "other passengers" claiming that Kenny "did good." read more

We went on an all day tour yesterday through The Highlands, Glencoe and Loch Ness with other stops along the way. Peter was our driver/guide and proved to be extremely knowledgeable with quite the sense of humor. We felt this was an excellent way to see Scotland without having to navigate for ourselves while learning the rich history of the country as well. Cons: No toilet on the bus nor WiFi. Both would make the experience much more comfortable. We did several stops; however, not all stops had toilets available so keep that in mind. Also, our pick up location changed not long before our tour date due to the coronation ceremonies and while we understood that, it made for 2x the walk to the location. Once the tour began and we took off, we were then told our drop off location would be different than the pick up location. Once the tour was over, Peter did help us figure out how to get back to our hotel but we saw several people standing and checking their phones, trying to figure out how to get to where they needed. Our data reception was not working so it was a bit stressful. No idea why the drop off was changed but that would've been nice to know before we arrived so that we could've figured out a route beforehand. However, with all that said, it's an excellent way to see Scotland and have some great narration of its history. read more

We took the day tour to St. Andrews, which also included the Village of Fife and Falkland (think Outlander). Philip was our driver and guide. He did an excellent job providing us with information and history, along with some humor. The only downside is Edinburgh, and the surrounding areas are covered with potholes which made the drive a bit uncomfortable. The bus was clean and comfortable. read more

Timberbush Tours - Tours Near Me - Edinburgh, EDH

A wonderful 3-day trip led by Neil, who not only was an excellent and safe minibus driver but also so incredibly knowledgeable, good-humored, and hospitable a host through the Scottish Highlands. Highly recommend-- it was quite nice to have accomodations arranged for us up in the Isle of Skye, as they seemed quite difficult to come by. Got to see so many places and spent a reasonable amount of time at each of them. Neil made sure we got to our accomodations safely and that we were running on time to see everything, even arranged tickets for us to take a boat out to Loch Ness-- to say nothing of the stories, tales, trivia that he shared throughout our 3-day trip. We have so much fun, and the environment among our group of 18 was full of hilarity and good humor. Definitely worth the time, definitely worth the money. read more

Timberbush Tours - Tours Near Me - Edinburgh, EDH

They are now accusing me of writing these reviews to get my money back and that is absolutely NOT THE CASE. IF YOU ARE A FEMALE TRAVELER, PLEASE STAY AWAY, YOU WILL BE HARASSED BY THEIR DRIVER, GUIDE AND OWNER Steve Insulted and harassed by their driver and guide. I am a solo female who, unfortunately, used this tour company for a 10 hour tour. During the tour, everything that could go wrong, went wrong!!! Cursing, fast and unsafe driving, sexist comments, made by both the driver and the guide and to top it off, I was made uncomfortable after I was harassed by both the driver and guide for a simple question I asked - being called stupid in front of the whole bus. This tour was booked through GetYourGuide. They have been useless after my 9+ exchanges with them. So I decided to write directly to Timbebush and to my shock, with all I have reported to "Jodie" their customer service manager - nothing has been done l!!! Please do NOT take this company for your tours, you would be putting yourself in danger (fast and dangerous driving) and you would be disrespected and insulted especially if you are a single female!! read more

Traveling in Scotland for the weekend of my birthday and decided to book a tour through Get Your Guide to visit Loch Ness. Our guide via Timberbush Tours was King Dan and he was the man! Not only was Dan knowledgeable of the areas he drove us through, he was incredibly personable and funny. The drives were a bit long so having Dan guide us and keep us entertained made the drives seem shorter. It was also great that Dan shared a lot of personal experiences because his stories really resonated with our group, I think. He's a family man who genuinely loves his country and has a passion for working with people. Biggest hug of thanks to King Dan from the two girls who sat in the front and especially from the one brunette girl who laughed at inappropriate moments lol Dan made this whole purchase, trip, experience worth while. Thank you!! read more

We booked a bus tour to the lochness, glencoe and highlands. The tour was fun and educational.. It was rainy but our tour bus driver Peter was so amazing and there was no dull moment while he was driving us to different places.. He is well informed with Scotland's history and stories abt the lochs and castles and all the distilliries too.. If ever we come back to take a bus tour again in scotland We would choose Peter to be our tour guide again.. Kudos Sir Peter. 's math a rinn thu Cheers read more

They are now accusing my friend of writing these reviews to get her money back and that is absolutely NOT THE CASE. IF YOU ARE A FEMALE TRAVELER, PLEASE STAY AWAY, YOU WILL BE HARASSED BY THEIR DRIVER, GUIDE Insulted and harassed by their driver and guide. Cursing, fast and unsafe driving, sexist comments, made by both the driver and the guide Please do NOT take this company for your tours, you would be putting yourself in danger (fast and dangerous driving) and you would be disrespected and insulted especially if you are a single female!! read more

We had Paul E and John H as our tour guide team for the Glencoe, Highlands, and & Glenfinnan 1 day tour. John got us everywhere on time! Kudos to him. Paul did such a great job with his high energy and story telling. He was engaging and funny. Even when half the bus was asleep, he powered through and kept the stories & jokes rolling. 10/10. Overall, the tour was very long. It's a lot squeezed in. We thought we'd have a bit more time at each location to walk around and explore. We never spent more than 45 minutes at a stop, including lunch. But, it makes sense that you want to see it all and the only way to do it, is to squeeze it all in. Personally, Glencoe made it all worth it. read more

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If you're considering Timberbush Tours for your next tour, I urge you to think twice. We were there for the 2-day Loch Ness, Inverness and the Highlands tour, and it was the worst experience we've had in Scotland. Let's start with our tour guide, Callum, who was a letdown from the very beginning. It was evident that he was ill-suited for his role. His lack of enthusiasm, grumpy demeanor, and lack of humor set a bleak tone for the entire journey. But that's not the worst of it. The real disappointment was the lack of meaningful commentary. We visited historically significant sites such as Culloden Battlefield and Urquhart Castle, only to be met with a few lackluster sentences or, even worse, deafening silence. Extracting information from our guide was akin to pulling teeth. We were left feeling like a bothersome inconvenience rather than valued customers. Learning about Scotland's rich history and culture? Forget about it. Now, let's talk about the Scottish music that is supposed to be played during the tour. Yes, it was there, technically. However, don't get your hopes up about actually hearing it. The music was played at a volume so abysmally low that even those seated closest to the front of the bus couldn't make out much of anything. The rushed pace of the tour added further frustration. While some level of haste is expected given the distance the tour covers, we arrived back in Edinburgh at a baffling 5 pm instead of the scheduled 7:30 pm. Timberbush Tours attempted to justify this with an excuse about lack of traffic, but this contradicted their driver's statement earlier in the day that he planned to be back in Edinburgh at 6pm. Now, let's address the real issue here--the blatant dishonesty and condescending attitude displayed by Timberbush Tours. When I raised concerns, they resorted to falsehoods: 1) They fabricated a story about me moving to the front of the moving vehicle to seek more information from the guide and labeled this as 'disruptive.' This is a complete lie, as I was already seated at the front and had no reason to change my position to ask a question. I merely asked for more information about the sites, which should be everyone's right during a tour. The implication that asking questions is considered disruptive by this company speaks volumes about their lackluster tours (as I mentioned, you feel like an annoyance just for asking questions). I even suggested they check the CCTV to verify the truth about me walking to the front of the moving vehicle, but conveniently, they claimed it was not available. 2) They claimed that I had my headphones with me as a way to dismiss my complaint about the barely audible music. In reality, I resorted to using my headphones later in the last few hours of the tour when it was clear that nothing was going to change about the music and commentary. And how did Timberbush Tours respond to all this? With a measly 10% refund as a supposed "gesture of goodwill." It's a slap in the face to customers who expected a worthwhile experience. In summary, this tour with Timberbush was a total disappointment. Save yourself the trouble and avoid this tour operator unless you enjoy wasting your time and money on a soulless, subpar experience. They only care about taking your money. FYI, after the tour, they send around an email for people to rate them. If you choose 4 or 5 stars, it asks you to post a TripAdvisor review. But if you choose 3 stars or less, it redirects you to their website so that you can send them an email, instead of posting a review. So, their rating system is dishonest. I would recommend to take their online rating with a grain of salt. read more

My family just took the 3 day bus tour to Isle of Skye. We had a great experience with this company from pick-up to drop-off. The enthusiasm and knowledge of Shelby, our driver and tour guide, made this a wonderful trip. From the first part of departing Edinburgh to driving through sparsely populated areas, to the magnificent Scottish HIghlands, Shelby made Scotland come alive with its beauty and history. The three days went by quickly and even my teenagers enjoyed it immensly. read more

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I went to the Stirling Castle and lake lomond. This was a good tour with an entertaining guide, Eric. He made the bus ride fun with stories and corny jokes. The lake was beautiful and the castle is a historic place. Everything was punctual and clean. This tour was fun and worth it. I would take another one with this company if I go back to Edinburgh. read more

Excellent tour guide, Alan a very authentic and a knowledgeable historian. We toured the highlands and visited the castle and took the boat ride on the Loch to see Nessie! The trip was a wonderful trip and a tremendous experience that will never be forgotten! Thank you and God bless read more

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Let me 1st start by saying Allan took us on a safe and very historically knowledgeable tour that he narrated. There is no doubt about the value of this tour that takes your from Edinburgh all the way to Inverness and Loch Ness. It's a 12 hour day to make it all the way there and back on a bus full of approx 50 tourists, many of which were not pleasant, well mannered or respectful to the uber patient Allan. While we both enjoyed and appreciated Allan, the issues we had revolved around the comfort of the bus, rather tight seats for two average size adults, minimal leg room, no cup holders for your hot coffee or tea, little room for backpacks and such. We would have preferred a smaller group tour, so if you have a low tolerance for humanity, I would steer you to a small group tour. It's a very long day and most of the time is spent traveling. My 5 star rating is based on value, safety and the excellent historical commentary by Alan. Comfort of the bus 3.5 Capacity of bus 2.5 read more

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Guide and country were both fabulous! However, a 32-person bus showed up when we were expecting a 16-person one. This limited the places we could go, very disappointing. In addition; the leg room of this giant bus was far worse than coach class in any airline (pic attached). Additionally, we (30 of us) were routed through Glasgow to pick up 1 (one, yes you read that right) passenger! This despite excellent train service between the two cities. Again; guide and country were great - company - not. read more

Timberbush Tours - I'm 5'6" - Tours Near Me - Edinburgh, EDH

Went on the Outlander tour today with my Step-mom and Aunt. Paul H. was our tour guide and he was fantastic. I loved the care he took in explaining the history behind the sites where the show was filmed, as well as ,the extra bit of history he add. I especially enjoyed the part he included with the history of the kilt and weaponry. I will definitely book with timberbush tours again. read more

Ryan is an excellent tour guide, and made our isle of skye adventure truly memorable. Thanks again.

I would give Timberbush Tours 10 stars if I could. I'm sorry this has taken so long, for reference we traveled in October, 2019 before Covid. From the very beginning of planning the trip, Martin was efficient, kind and considerate while helping us plan. We sincerely appreciated the direct and efficient processing of our various requests and the promptness with which you responded with our itinerary and invoicing. Martin truly made everything so simple. He made sure that my 6'5 husband (with a bad hip) was as comfortable as he could possibly be. We had never "toured" before and we were hesitant about spending three long days with someone we didn't know. Thank goodness we had Gillian. We can't say enough good things about her, but I'm going to try. She was extremely knowledgeable, I asked question after question and she always patiently answered me. She was charming, funny, and kind. My husband said after that she was born to do this job and be around people all day long. She was gracious and pleasant to everyone, not only us but people in shops and other people on tours and all the  drivers. She was unflappable, never got irritated or upset with other drivers. She encouraged us to see everything we could see, to stop and take allllllll the pictures. She made sure we had enough stops, we stayed warm, had snacks and were comfortable. She played songs she knew we would be interested in. She told us story after story and made the Highlands come alive for us. Gillian made our trip unforgettable. We appreciate her so very much! When the world opens up again, if you are looking for a Highlands tour, I would definitely recommend it. It is unforgettable. And most definitely, use Timberbush! read more

The problem I had with this company is that they have no toilet on the bus. It took over 2hours for them to stop and then it was by the side of the road with no toilet By this time I was desperate and had to go behind a bush on a public highway There is no excuse for this. Also the driver was also the tour guide Another bad idea. He had to keep his eyes on the road and didn't say much. They need to hire a guide. At the price they charge it feels like I was shortchanged Don't book with them read more

Hubbo and I booked "Loch Ness, Glencoe & The Highlands" with Timberbush Tours. We had a pretty good time considering we usually don't like guided tours. But for a short trip, this tour provided us a leisure, no-brainer, no planning but cover a lot of ground to see places we otherwise would not be able to see in our short trip. Our tour guide has been doing this for very many years, who is very knowledgeable and funny at times. He is a no-sugar coated straight talker who gives somewhat of "soup nazi" kinda vibe. First, there is no food or drink to be consumed on the bus. Then, it's if you are late, you can wave 'bye bye' as the bus drives away. Which, I actually like that. I rather not spend precious time waiting for peeps not respecting other people's time. So again, we did enjoy the tour. Some important notes and cautions: 1) It pays to get there a little early to be the first ones on the bus. This is so you can pick a seat with the large window (without a pillar) to have a great few of the drive. This is critical cause you will be stuck in those seats throughout the tour regardless of the various stops. 2) The breakfast joint/stop is jacked up in price... the worst I've seen. Like... 3£ for ONE average sized single pancake that ain't even that great. So, best to come with a full tummy or pack your own. Though if you did pack your own, you can't sit at any of the establishment's tables. The lunch joint/stop isn't so bad. You can get 'chippey' (fish & chips) for about 8£ and they tasted really good. 3) Lastly, (which is also my main irritation with this tour), when the brochure says "Optional Extras" of Urquhart Castle & Loch Ness Cruise, the reality of it is, it's really not an option. I wish they had disclosed it, but it was a bit shady how it was presented. When we booked it, the lady said those are optional, if you don't want to do the cruise you don't have to. Which made it sound like you could still go to the castle, just not do the cruise (and we were giving different pricing of castle only, tour and castle, etc). But when we were on the bus, the tour guide basically says he STRONGLY recommends everyone take the castle AND cruise. The deal is, he will drop everyone off at the castle location. You have about 1.5 hr to look at the castle before having to take the cruise to meet him at the pick up point. So the drop off and pick up places are different. This means that If you DON'T pick the cruise, you are to stay on the bus with him to go to the pick up point (and can't see the castle), which is just a hotel and you sit there to look at the gift shop and drink coffee at the coffee shop, cause he is not going to pick you up at the castle. It may have been that he is trying to save some day light time cause our tour was in the winter, but the shady way really didn't sit well with us. When we booked the tour, the lady gave us different prices for the optional tour (i.e. Castle & Cruise for 16£, Castle only is something less... I forgot). But there really wasn't an option. You wouldn't sit in a bus for 4 hours just to sit at a cafe and drink coffee... or I assume that wouldn't be normal.... Anyways, so the tour, though priced at 40£, in my opinion, is really 56£. Would we have done the tour at 56£? Yes, I think we would. And it wouldn't irk us so much if the tour description were to say "entry fee to castle and cruise included". But I guess they felt the extra 16£ would turn away too many potential customers.... Oh, and the 5 star cruise... eh... it's a short ferry trip on a boat with pre-recorded tour message and a bar.... I guess the bar makes it 5 stars?! read more

Our first visit to Edinburgh, we scheduled a Timberbush tour to the Holy Island/Alnwick with your Tour-guide Andrew. We could not have lucked into a nicer day of travel. Having gone on to do other day trips, with another tour line we have direct comparisons. First, Andrew's knowledge of history and interesting facts along the way made for a fun and interactive atmosphere. He has a gift at story-telling and a great humor, we've determined , a driver can truly make the difference on a full day of sight seeing!!! We saw brilliant locations and were in awe of the amazing relics, and adorned Castles and countryside! The best day spent, was down to the joy, we perceived in the presentation while aboard the Timberbush Coach. We so enjoyed our informative, comfortable, humor rich day with Andrew and Guide-in-Training, James. Hoping to tour again in future! Thank you read more

Their non-cancelation policy within 7 days is not COVID friendly. My partner was positive at 5 days & we had to cancel or show up sick.

I've never done touristy day tours before, so I was a bit unsure of what to expect when I embarked on Timerbush Tours' 12.5hr Highlands tour. The tour promised to be one of the longest and most comprehensive day tours out there, so I was a bit weary at first. We were greeted by our guide and driver, obviously dressed in kilt and a delightfully silly highland cow hat. He was very energetic and chatty with a rough Scottish humour. I immediately knew this would at least not be a boring tour! During the long drives between stops, our driver entertained us with traditional Scottish music, short stories and commentaries, as well as recorded histories about the areas we drove through. Just looking out the window at the beautiful landscape passing by and listening to the provided information was absolutely delightful. We made several short stops for refreshments and one longer lunch stop, the places we stopped at did tend to get quite busy as all the bus tours seem to stop at the same stations, but our driver made good time and we seemed to always be just ahead of the rush, leaving before it got impossibly busy. Our longest stop was of course at at Loch Ness, where I opted to take the cruise on the lake, which was nice but a little boring. I wish I'd done Urquhart Castle as well, it seemed quite interesting, but I was too worried to not make it back to the bus in time, which was silly. I especially loved the serene, beautiful landscapes we drove through, I'll definitely have to return to the Highlands to see more of this beautiful place! While the long bus tour was definitely exhausting, our driver/guide made it very entertaining and never dull. I absolutely loved the day tour! read more

I went on a two day tour with Timberbush to the Highlands, Eilean Donan Castle, and Loch Ness. The tour itself was amazing, I will never forget my time there and I absolutely want to go again. My tour guide was Eddy and he was the absolute best! He had so much interesting information to share about Scotland and all the places we drove through and stopped at. He was really funny and took great care of us. Traveling alone can be difficult so using Timberbush allowed me to feel safe and still have me the independence to have my own adventure Thank you!! read more

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I recently took the 12 hour tour to Loch Ness and although the driver/tour guide was absolutely fabulous, the drive itself was just a bit too long. Although it seems like an exciting day to be driving through the highlands for 12 hours, it's just a bit too much time on the road and not enough time seeing sights. I ended up getting motion sickness by the time we reached Loch Ness :( Having said that, the driver James was wonderful! He was filled with really interesting facts and history about Scotland and the highlands and gave a fabulous narration of everything we drove by. Not an easy feat to do while you are concentrating on the winding highland roads! Top marks to James, but the tour itself should really be shortened and more time spent in locations along the way. read more

I was in Glasgow for a conference and decided to take the Loch Ness/Glencoe/Highlands tour. Our guide was amazing and the tour was wonderful. An absolute highlight of my time in Scotland!! The Timberbush staff also went more than the extra mile when I left a back pillow on the tour bus. I was already out of the area when I contacted them about. They tracked down the pillow and sent it back to me on their own dime. Love this company!! read more

After booking a tour for the Lochs and Glens for two people, we saw nothing with this company. While it's not entirely their fault, I still would never use this company again, and I would deter everyone I knew from doing business with them. Let me explain. We missed our Saturday tour due to an awful hotel with no phone, no wake up call, and no functioning cell phone to set an alarm. Our American phones don't work in Europe. Our scheduled time to meet was at 8 am. When I woke up at 7:50 am I panicked, and called the number provided. I was assured that we would just be able to switch on to Sundays tour instead, and I was very satisfied. They simply told me to call back at 8 pm to verify they had enough people. Of course I asked, and 6 is the amount of people they need to have a tour. I call at 8 pm, and the tour is canceled. Apparently, they only had 4 people (besides my two) who had booked the tour. So instead of counting us as the extra two, they canceled the tour. Completely leaving 6 people who wanted a tour of the Lochs high and dry. Which means stranded, I'm not sure that phrase crossed the pond. To add insult to injury, they refuse to refund our money. Even though they had the necessary 6 people they needed. So, Timberbush kept our 140 sterling pounds, and did not show us anything. And left 4 other people to find another tour at the last minute. Miraculously, we find another tour through our awful hotel and set off to see the Lochs and Glens Sunday morning, just like Timberbush had promised, but through the eyes of another tour group, which turned out to be fantastic. read more

I went on a Timberbush 3 day tour to Sky and the Highlands during peak season in August. Firstly I recommend that you book this tour early and ensure that all went well with the booking, in order to avoid disappointment. Why I say this? We had a girl from Taiwan joining our tour and she was not on the "list", such there were a few problems already at the start of her trip. Needless to say the bus was full and she was offered the chair beside the driver, which is a pain and uncomfortable. Also, Sky accommodation can be booked out at this time of the year and it is really hard to get a last minute accommodation. Luckily she was able to stay in the Youth Hostel, which was arranged last minute by Timberbush to help her joining the tour. Talking about accommodation. I also had a few irregularities/confusion with my requests and booking and ended up in a B&B on Sky, which was located a bit outside of town. I noticed that it only took me a 20 min walk to get from and to town, so the distance would have been still acceptable, if it was not necessarily raining. I think there are about 3 taxis in that village :-). Having said this, the hostel is located in the middle of town and better accessible. It depends on what you like and are comfortable with. We were 30 people on the bus and all of us were dropped of at different locations, which were arranged by Timberbush. The booking team appears very helpful and at the same time it also seems you have no say at all about what you want. The tour lasted 3 days and it felt a bit hurried and a lot of driving and sightseeing cramped into a 24h day. On-Off, on-off,on-off...hardly any toilet breaks, only when we were allowed to. Just make sure you go to the toilet when the bus stops, otherwise you might have no opportunity for a period of time until the next break. We stopped at a lot of the major sightseeing locations! All the decisions of additional locations were unanimously discussed and agreed to by the group. Sites we visited: Pit stop Loch Lommond, Glencoe Leven Hotel for lunch (lovely location of the hotel), a viewpoint onto the three sisters mountain range, Glenfinnan Monument and Viaduct with the "Harry Potter Train" approaching, Mallaig boat crossing onto Sky, Portree, Roundtrip on Sky - Old Man of Storr, Kilt Rock, Fiona MacDonalds grave, Dunvegan Castle (entry £10) - Eilean Donan Castle, Fort Augustus, a Waterfall, Blair Atholl Whisky Distillery....... The bus offered some sort of comfort, but there was no opportunity to store anything infront of you. There is no pull down small table, no bin, no water holder. In regards to prices and costs. The price you pay for the tour only includes the driver and the bus. For everything else you need to pay: accommodation and entrance fees, food......Yes, you get handed out a small bottle of the Grouse Scotch blended whisky! Not even something authentic in regards to the Scottish renowned Single Malt Whiskys. I think it would be beneficial if lunch and drinks could be arranged and provided by the tour provider and included in the price Why? Because, all that you do when being dropped of at a place is look for a toilet and look around for something to eat. This will take up all your time and there will be hardly any time left for a bit of sightseeing. Our driver Frank was also our tour guide and tried to inform us of various interesting facts about the Scottish History and the areas we visited. I really enjoyed his stories and knowledge. It was just a shame that he was driving whilst telling us about the gruesome past of the Highlanders. The driving interrupted his story telling flow as he also needed to "think when driving", not to mention that sometimes he drove quite fast and people in the bus where shaken in all directions. On a good note Frank was very knowledgeable about the area and recommended a lot of good restaurants and things to explore. He was always forthcoming with certain requests and dropped you off at your accommodation to make sure you arrive at your "place" safely. Just make sure you are waiting for him 5 min earlier than he says he is picking you up :-) Dining in Portree: Restaurant bookings are required - as early as possible - otherwise be happy with COOP food (which might be cheaper anyway). More tourists than dining possibilities. We managed to get a booking for a first class fish restaurant for the next day and the meal at the Harbour View Restaurant was delightful. I wish this restaurant would be in Edinburgh. Another feedback from my fellow travelers was that for foreigners not everything was easy to understand, such they struggled a bit with translations and the speed of the stories. Overall the tour was okay, but I recommend it is better time spend on arranging a drive yourself and enjoy precious time where and what you want to see instead of being rushed. On the other hand the tour provider could introduce a 4 day tour with an additional stop when returning from the isle. read more

Bloody good tour. Oh, you want more? Um, bloody great tour even when the weather's rubbish? In all seriousness this has been the best couple of days of my time in the UK, and I've done a lot. Craig, our driver, kept the moments on the road interesting with stories and tidbits of information. Bottom was boring, and the history was well delivered and fascinating. Everything ran on time with perfect timing, right down to the conclusion of his story on Mary Queen of Scots. I'll leave you to find out why. These guys are well worth it if you want a well organised tour through Scotland. Clean bus, pleasant people, well timed. This all adds up to a great tour. read more

Awesome tour to the Highlands. It's a long day but well worth it with all you get to see. Martin is a fantastic and hilarious tour guide/driver. Keeps the 12 hour journey lively with his commentary on Scottish history and jokes. read more