* My neighborhood auto parts store. I've been here a couple times to pick up quick things like…read moreheadlights and wiper fluid. Always quick and helpful. They cater mostly to the trucks and other industrial vehicles in the area but they have pretty much anything you'd need parts-wise for your car, but the selection of accessories and supplies is not as great as it would be at someplace like an Auto Zone in a suburban-type residential area. Really good @ giving # of people helpful to my needs, thank-you!!!!

I want to give a review of this O'Reilly store because of the great customer service and friendly…read moreapproach shown to me by Austin and staff on Saturday, March 1, 2025. I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica van up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem. I had remembered that O'Reilly's have an ability to connect for diagnostic codes from my husband and a previous experience, with a different vehicle, about a year after this store opened! As we were discussing a possible tow company, Austin said I was in luck as a tow company employee, he knew, had entered the store. He introduced me to him, he asked if he could see the codes, and said he had an idea of what the problem could be. He said a family member has the same van and had a similar problem. Austin said I could leave my keys at the store and return for them later if the issue was fixed or we would set up a tow. Thankfully, no tow was needed. O'Reilly's employees were helpful in making this connection and being a mutually safe point of contact for an out-of-town female traveler. Had Jeff not walked in, they would have been able to give me some tow company names, and I may have had to stay an extra day or more before the problem was corrected. I felt some relief that the staff could save me the trouble of "googling" auto repair and tow companies in an area of the Upper Peninsula that is relatively miles from "big" cities. I appreciated the small-town care extended to my car issue. The employees truly deserve recognition for this customer service! This type of customer care is not as universal as it once was, yet it is the fabric of America service that I know and expect. Sean on second shift knew about the situation and was very courteous upon my return in the afternoon. I have only positive experiences with O'Reilly and would recommend them to anyone. I usually do not write reviews, but this experience warranted a positive review for this store and its staff! If O'Reilly can capture this service for all their stores, they will be far and above a lot of other retail stores operating today! Catherine K

We went to O'Reilly Auto Parts to have a free engine check. Walt, the employee who helped us, told…read moreus that the issue was most likely the sensor in the accelerator pedal. Since he is a former mechanic, he is very knowledgeable and he explained that the pedal is attached by two bolts and would be easy for us to replace ourselves. Since this was a Saturday, and all auto repair shops are closed, this was extremely helpful! We are from out of state and are going back home tomorrow. We were able to replace the pedal, the check engine light is now off, and the car drives perfectly. Walt is our hero!

Great people. We had a bad battery and they were awesome! They tested our battery and installed a…read morenew one. Very helpful and saved our trip.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Anything that you might need is usually in stock. Very knowledgeable staff and they don't oversell…read moreor upsell to something more expensive.

From the owner: Your local NAPA stocks auto parts, tools and equipment and many other items.read more

We were on vacation and having battery issues in our CRV. Found the nearest auto parts store and…read morethe young man was so helpful in testing our battery to figure out if it needed replacing. He noticed we had purchased it from Walmart and let us know it should still be under warranty and where the nearest Walmart auto ship was. Thanks so much!!

My wife and I were driving thru Minocqua when we ran into car trouble. We were 300 miles from home…read morein a Mercedes on a weekend and thought we were stuck. Fortunately, we called Tom from Minocqua Auto Clinic and he saved us. Our AC compressor froze up and the pulley fell off causing the serpentine belt to come off. The car was not drivable and there are no parts for Mercedes in the North Woods. Tom was able to install a shorter serpentine belt and bypass the AC unit. We were back in business and made the 300 mile journey back home without incident. My local service guy was very impressed with what Tom did, he is a lifesaver. Don't hesitate to take your car to Tom, he will take good care of you!!

From the owner: When you visit the Minocqua Auto Clinic, you'll find that we offer all the great services you'd…read moreexpect from a shop like ours: brakes, mechanical work, and pretty much anything under your car. But the other thing you'll find here is personal attention from your technicians. We've been doing this for over 30 years, and we've learned that integrity and communication are the keys to creating trust. When you take your car to our shop, you'll know it's in good hands because you'll know who's working on it every time.

Matt is the best! He replaced our battery in no time (in the cold and snow). I even got my…read moreveteran discount! Thanks Matt.

Poor customer service 4 people working one customer being helped left waiting over10 minutes, no…read morecustomer service offered.

Awesome time! Rented 3 UTVs for our large group with kids ages 6 to 12. Had a fabulous time - saw…read moresome animals, got dirty and all enjoyed our time. Highly recommend!!

Wonderful owners, wonderful company! We had a ton of fun! The location is perfect, right on well…read moremarked trails