Placed an online order, they told me they did not have my the parts in stock, which it said they…read moredid online, so they sent me to a different store to pick up the parts. They told the other store the wrong part number. as I have my truck torn apart, obviously I can't drive it, I discover the issue with the wrong part. I called the store and they offered no help in fixing THEIR mistake other than saying, yea they are here at the store. Do not recommend relying on them to pay attention to detail.

My fiancé and I went in, I was greeted and asked if I needed help where he was not! He had to…read moreapproach the counter and ask! It was 3:55pm and the gentleman that my fiancé approached and asked for help didn't seem like he wanted to help or could care less! Come to find out this guy either got off at 4:00 or was going to lunch because out the door he went, got in his truck and left! So we got in our car and went to AutoZone where they went above and beyond to make sure we got whatever we needed to get the job done all with a friendly attitude and a smile!!!!

Recently placed my first order for a couple parts we really wanted, and added a few odds and ends…read moreto get over $100 for the free shipping. a week later, the order arrives, one of the desired parts is absent. call customer service, it's out of stock, no idea when more will arrive. The next weekend, I install the parking brake warning light. Doesn't work. I call to report the problem, ask if they require me to return only the defective piece, or the entire kit? Of course, the entire kit. Perform continuity test, determine the cheap 10 cent switch never closes to complete the circuit. Switch replacement would require disassembling the switch, so I call again, and am asked "do I want a replacement or a refund?". "A replacement would be great!", I respond. They check while I wait, discover they have no more, tell me refund will be put back on my card when they receive item. I've checked other sources, no one currently has this in stock. today, I wrapped the kit, and took it to the post office. of course, I now have to pay to insure and return the defective item. Ideas? How about a website that won't let you order "out of stock" items? How about keeping one of something on the shelf until the return window closes for recently filled orders just in case something is defective? How about defective return authorizations emailing a label which includes shipping costs to return the item? In the end, I paid for shipping, and the two items I really wanted are the two items I don't have.

I have been buying parts from Virginia Classic Mustang since 1986. Overall, their prices are…read morebetter than the other mail order and online places, and I have always spoken to a real person when I call. Several years ago I received a gift certificate and forgot about it. Several years later when I found it, VCM honored it without any question. Actual shipping is calculated after a web order is placed, which is clearly explained if you're paying attention. I have had a great experience with VCM for nearly 30 years.

While traveling on the interstate, got a lot of flashing lights on our dashboard, called our…read moremechanic who said to take it to an Autozone who could diagnose it. Once arriving at the store, we were immediately seen and explained our concern. It was diagnosed as needing a AT pressure sensor, which could wait. Customer service technician Mack was excellent and really helped us out. We appreciated his second effort. His assistance eased our minds and really cared for our situation. Great job!

Had them test the battery,starter and alternator, they said it was my alternator. I took it to my…read moremechanic. After paying 132$ they told me it was the battery.

SOOOOO what can I say! I have 69 mustang (3 speed) and it one of my prized possessions. I was…read morelooking for a few hard to find parts when I stumbled on their website. Im not a computer guy so I called the location and was greeted by a southern voice and I think her name was Candi or Kami (I'm from cali so everything is southern to me).......... I can't remember the last time someone answered the phone to a business. I must have had a hundred questions and she answered them ALL! I ordered all my parts except one and although pleased I found shipping was a little more than I expected but as she explained "ford muscle cars and vintage parts is what we do.....its all we do" and the true savings comes from the quality of the parts, customer service, attention to detail and a few other things I can't remember. lol I recommend this place for anything to do with mustangs!!!!!!!!

I tried to order some screws for my car that cost $4.95 and they were going to charge $14.95 for…read moreshipping a parcel that weighs a few ounces, I called and they refused to lower the outrageous shipping charges. Try anywhere else to avoid these pirates.

What a great find this shop is ,we were given a royal tour by the wife of the owner then the son ,…read moreThis shop does it all and does it very well . I cant wait to buy something for them ! This shop that jack and his dad has started sure has smart young men and women doing a fine business now . Keep it going guys very few this unique .

No stars at all. Worst shop ever. Watch out for these guys…read more I wanted a simple paint job on my antique car and so far I have spent many tens of thousands of dollars and they haven't even finished stripping it. JW told me they would charge me half the normal labor rate for stripping the car. But he charged me the full rate anyway. They get their cheap labor and hand sand the car without air tools or media blasting and then charge their $70 an hour rate for invoicing. Their body guy works at a sick snails pace and their shop guys aren't any better. Their lackadaisical work pace just inflates your bill. If you have a budget to get your car painted or any body work, you better triple it and add a year. I have filed a formal complaint with the Better Business Bureau and am considering legal action now. Consider yourself warned.

I am a60 year old woman with a strange noise in my car... Leo's answered my call and treated my…read morewith respect and kindness. He could have tried to take advantage but didn't. I am confident that my car is ok, that I will recommend Leo to my friends, and that I will call him again for my car need s. Even my next oil change... In my driveway... Woo hoo!

Leo went out and completed a prepurchase inspection for us on a used vehicle. He was very thorough…read moreand communicated along the way. He seems like a very trustworthy guy and I would not hesitate to contact him again if the need ever arises!

Solid place to buy a car. He fixes them up if you have problems after and helps you find something…read morethat works for you.

Very helpful. Willing to help with the vehicle he has sold you. Overall solid guy. He has had no…read moreproblem fixing any issues with my car. I'm new in the state and helped me no questions asked

I'm almost 100% sure this place is closed. drove something like 12 miles to get here and the place…read morelooks completely abandoned. There was a sign at the door saying they were gone for the day with a phone number at the bottom. I called the number and it didn't even ring it just hung up but it looks like that paper had been there a while and there was a pretty big spider web in front of the door which means nobody has entered.

From the owner: Crown Auto Parts. We are the largest provider of alternative vehicle collision replacement products…read moreand a leading provider of alternative vehicle mechanical replacement products, with our sales, processing and distribution facility comprised of a 40+ Acres facility. We have confidence that we can help you with any used and new auto parts need. Crown Auto Parts. is your one-stop shop for all your used and new auto parts needs in the Northern Virginia, DMV area. Our yard is stocked with a great inventory of cars, trucks, and SUVs from brands like Ford, Chevrolet, Toyota, Nissan, BMW, Dodge, GMC, Hyundai, Jeep, Volkswagen, and more. Are you looking to sell your old car or truck? Crown Auto Parts - is always looking to buy used vehicles no matter the condition. So, whether your used car is still running or it's an old junk car taking up space in the driveway, we'll buy it! We make it easy to get a quote online and sell your car today!

Picked up a couple sandwiches from the Deli for lunch. Fast friendly service. Italian sub was good,…read moreadded lettuce and tomato. Bologna and cheese sandwich was good. Prices seemed a little high, but the sandwiches were filling.