I was immediately attacked by the owner's dog when I entered the shop, resulting in a 5+ hour ER visit. The owner was not helpful and was borderline confrontational - and on top of that the services he provided were pitiful for the price. It looks like another reviewer on Google experienced a something similar, and it blows my mind that this guy lets a dangerous animal attack multiple customers. Avoid at all costs! Mr. Bart left me a voicemail to tell me that a piece of furniture I dropped off for repairs was ready, so I stopped by shortly after 3 PM on the way home from work. Before I could get both feet in the door, his dog ran around the corner and bit my knee completely unprovoked, causing multiple puncture wounds. I backed up and used the door to get it off of me instead of striking it and making the situation worse. When Bart finally showed up, all he did was chastise me because I didn't say I was coming... during his posted business hours... after he left me a voicemail saying to come in. He didn't provide shot records for his dog or offer any compensation for the injuries it caused me, or the damage it did to my uniform pants with its bite. Over the next few weeks I had to take a number of medications and undergo a series of tests because Bart didn't inform me if his dog was up-to-date on its shots, and I couldn't be sure what diseases it did or didn't have (though based on its disposition and the condition of the shop I couldn't be sure it was healthy). I filed a complaint with animal law enforcement, and I hope that they hold Bart accountable - he did the cowardly thing and didn't make any effort to make things right. Even after a military discount, Bart's price for minor repairs to a single chair came to $195. Keep in mind, he held onto it without making any progress for two months, claiming at first that there were issues with his CNC machine, and then later "life events" that he wouldn't elaborate on. He offered no discount for the delay despite admittedly doing almost nothing for two months. For the price he charged, the delay and quality of his finished work were equally disappointing. The condition I got my chair back in was rough: it was completely covered in dust from Bart's shop - he made no effort to clean the mess he left on my furniture. It looked as if wood glue was absentmindedly dripped on the chair during his "fix." To make things worse, little to no effort was made to conceal the join. On top of that, the shop is filthy. Bart definitely smokes indoors, and the smell was inescapable - so much so that I had to febreeze my chair multiple times when I got home! A number of full fly ribbon traps covered what parts of the walls didn't have cigarette or tobacco posters. If you were to tell me that his shop hadn't been cleaned since the invention of the internet, I would believe you without any hesitation. I was initially quite put-off by the condition of his shop, but wanted to support a local tradesman, so I held my nose, gave him the benefit of the doubt, and waited to see what he could do. Instead, I was ripped off for a pathetic quality of work that took two months, and sent to the ER completely unprovoked by Bart's dog. The only reason TimberWolf Design & Woodworking gets one out of five stars from me is because there's not an option to give them a zero - or less. Do your wallet, your nose, your lungs, and your furniture a favor and take your business somewhere else that actually deserves it. read more

We wanted new custom cabinets, and once we provided the dimensions, the wood we wanted, along with the style we wanted, Bart was able to create beautiful cabinets that match our desires. It was perfect! I read the review from Pam that was 1-star and can't believe the gull of people! You have to provide materials; Pine is different from Oak, which is different from Redwood, and how does any business quote without exactly knowing what the customers wants? Shame of Pamela for leaving a negative review for an honest and good local business. My experience was positive, and I would highly recommend this company to anyone. read more

We were looking for a local wood working professional to refinish an old table that had been passed down in my family for two generations. I found TimberWolf online, gave them a call, and had a productive conversation with the owner, Bart, on the phone about the service I was interested in. Since I don't have a truck and needed the table to be picked up from my house, he was able to stop by the next morning, give us an assessment of the table's condition, a rough price estimate, and a timeline for completion. A couple weeks later, I received a call saying that my table was finished and ready to be dropped off! With the sanding, refinishing, and the coat of semi-gloss, the table looked absolutely beautiful. Overall, the customer service was excellent and I am very happy with the end product. I highly recommend Timber Wolf for your wood working needs. read more

Bart reworked two pieces of furniture, two kneelers. He removed the bases and constructed new ones. His work was absolutely horrendous, by far the worst I have ever seen in my whole life. I am 65 years old and have done some woodworking myself, plus I have dealt with many other woodworkers. Bart did a shabby job on the new bases and then instead of staining them as requested by me he painted them. I asked for my money back. He said he would refund $100 which was a fraction of the cost and then he never did keep his word. I cannot believe anyone is recommending him for anything. He is thoroughly disreputable. read more

We were remodeling our master bathroom and needed our bathroom cabinet refinished to complete the remodel. Bart and his team at TimberWolf went above and beyond to ensure it all came together with all the other changes we made. Excellent work. I would recommend TimberWolf Design for any wood working jobs you need. read more

I am shocked at the customer service and aggressive attitude. I emailed asking for a quote. They gave me a BASE price but would have to figure out design, materials, and labor. The only hard fact was that they could make it. In the email chain I said I was interested but to contact us when you have HARD numbers. I contacted them today and told them that we are no longer in the market for a vanity. Their response was "I wished you would have talked to us sooner as we have 6 hours in the design layout. You gave us the go ahead to start this project. In reality you owe us money for the design and CNC layout YOU DID tell us to start this" I never said to start the job. They never gave us hard numbers!!!! BEWARE. read more

BAIT & SWITCH. Charged us MORE than what they quoted. Had two chairs made. Kept changing the price: $125/chair, then $150/chair then $175-$200 PER chair (when we had to pick up). They took 3+ weeks but PROMISED a few days. Both new chairs are messed up: cheap wood, too high, and stripped screws. I would give zero star if I could. read more

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