They just came to make a delivery to my neighbor's house this morning. They're wonderful truck…read moredriver ran over my reflectors between my property in the road to keep people off my sidewalk and grass and broke it. I called the number written on the truck and talked to a lady that said would put me in contact with someone and it's been over an hour and no one called me back yet. If I was to buy something from them and at this point that is definitely out of the question all I know is that delivery team supervisor and it goes all the way back to the owner sucks. As written in the other bad review, stay away from the store. I'm not even a customer and they made my day bad. I wish I could give less than one star that would be great.

Pretty nice store! I…read morehave to say the furniture in here was/is very nice and seems like a really good quality. I'm somewhat in the market for a bedroom set and my initial goal was to go to "Ashley Furniture" however I ran across this store first and decided to stop. When I first walked in, I was greeted by a nice gentleman with glasses whom was dealing with other customers first- so I was surprised (and happy) that he went out his way to greet me as this goes a long way. As I went further into the store, I was greeted by another nice gentleman named "Rick". Although he is one of the sales person's there, I didn't feel pressured to make a decision on the spot or buy something in the store. This is actually the type of customer service I prefer. As I walked around the store, he would periodically ask me if I had any questions and make sure all concerns were addressed. The one thing that I did not like however, there was an older gentleman with blueish/ grey looking eyes whom when I first walked pass- I thought he was with a group of ladies as he didn't say anything and looked bored. As I was sitting on the furniture and taking pictures, he walked over and asked me if I had questions. When I told him I wasn't looking for help or buying anything- he walked away and acted someone disappointed. When I walked out the store and said "Goodbye"- he smiled but said nothing. It just made it seem like if he couldn't get a sale from me- he wasn't really interested in helping. Overall, pretty decent store and I would more than likely come back and gladly deal with Rick- he was very genuine and whom I would recommend.

Great store for furniture especially children's . They have…read morebeautiful expensive looking cribs without the price tag. They delivered and set up the crib for a nominal charge. Albert is amazing! Old world charm. He is understanding and so accommodating. Matching furniture can be ordered to complete the nursery. Love everything about this store!

Just recently purchased mattress from Lion they delivered that day and couldn't have been nicer…read more Also purchased Kitchen set from there I have no problem with their service or prices which to me are very reasonable was surprised how much stuff is there. Will be shopping there again

Justine was a great help. She walked the store with us until we were satisfied. She remembered us…read moreby name when we came in the store to add on to our order. She was top tier customer service and we thanks her. One hundred stars in our book.

I worked with Asia and I cannot say enough good things about her! She was friendly, kind, and…read morehelpful without being pushy. She gave me space when I wanted it, and was there to make suggestions when I needed help. Truly a great experience!

Dovetails has been and still is my go to first before any other search for Estate sales …read more The owner has always been professional- fair in pricing and nice.

When in Cranford, NJ , make this quaint Antique shop a must visit. And if Estate Sales are your…read morefancy then checkout Dovetails Estate Sales. You won't be disappointed . Jean is awesome.

I also had an issue here. It was my go to place for so many years , I will no longer shop here or…read morerecommend. My coop needs a coi and I was told it would cost me $100 for a too small job that I asked about. I needed a blind for a bathroom. I assumed there might be a fee , but not $100. Also I was made to feel stupid for even asking for such a small job. Maybe they should have looked at all the business I had given them over the years. Including spending over $4000 on my sons last 2 apartments.

This is one of those if I could give 0 stars I would reviews. Purchased four standard radiator…read morecovers over the phone that didn't fit (total just shy of $900). I called to make sure I could return or exchange them and provided the sale date and invoice number. I was informed of a restocking fee if no longer in paper (they weren't) and that covers must be in good condition and never used (check & check). Fast forward to today and my attempt to exchange. Initially I was told I can't exchange them because the covers were "damaged." Then told I could exchange for half store credit (to cover costs of refinishing). When I gave the sizing I needed, I was told I would need custom covers for more than double the price (but still get that very generous half credit because, you know, they wanted to do me a favor). When I declined an exchange, it then became 25% store credit of the price because the covers "can't be resold." But they felt bad for me so would do me a favor of still allowing a return. What in the used car salesman is going on at this place? After multiple attempts to escalate to management, I had the displeasure of speaking with owner Mike Rubino, who was as sarcastic as he was unhelpful. While informing me that the radiator covers could now "only be scrap metal," he said the store employee was covering a 25% refund out of his own pockets. Look if you want to steal people's money, just say that. A restocking fee and even refinishing fee is understandable. Keeping people's money just because you feel you can is, well, clearly not. Attached photographs taken inside the store with what's left of the "scrap metal."

Very helpful in guiding me to another Yelp business that could…read more refurbish my Shaker web seat chair. Much appreciated!

I had a gate leg table refinished by Steener's. It turned out beautiful. The table was in terrible…read morecondition but I wanted to have it restored since it had been in my husband's family.