These issues have been resolved by the builder. Again, the sales staff was incredibly helpful in…read morehelping me navigate to a resolution. Thank you, Angel, Andres, and Dayana!

Not recommended: chronic HVAC issues in a new home, repeated failures every year, and poor customer…read moreservice with no effective solution provided.

Bonnie Krampe was incredible to work with. She was honest, fair and very helpful. We had a good…read moreexperience from searching for our dvc resale, to purchase and closing. She kept us updated every step and was a true professional. Thanks Bonnie!

It is hard to imagine how this place stays in business. First, their offer interface is antiquated…read moreand their response times abysmal. Furthermore, with the exception of one manager, the agents are incompetent. Mistake after mistake... in my situation, the seller listed a DVC contract that was inaccurate and Fidelity posted it and tried to sell it! The agent also tried to charge me for items I never agreed to or are things the seller typically absorbs. When I realized the contract errors, Fidelity would not make it right. I held on for months and eventually canceled the contract. And by the way, finding someone to help you is next to impossible. I just happened to luck out with one manager but I have no idea what I would have done if I hadn't found her! While I've read that most timeshare resale companies suck, I have not found that to be true, at least for DVC. Even if I found a contract I loved, if it was listed with Fidelity, I'd run for the hills! Never again! From start to finish there are problems, and having the ability to state your offer and terms remains a huge hurdle. Other companies help you navigate and actually negotiate. Fidelity pushes you into full price offers and then does not have the competency to professionally and accurately serve buyers.

I've really enjoyed living at North Bridge Apartments. While the rent is a bit on the pricey side,…read morethat's pretty standard with how much prices have gone up across the Orlando area. The staff is always friendly and welcoming, and maintenance is usually quick and responsive whenever I put in a request. I also appreciate the little community events they host -- the occasional get-togethers with sweet treats and food make the complex feel more homey. The pool areas are clean and very nice, but my absolute favorite part is the beautiful pond out front. It's so peaceful to take a stroll and watch the ducks, birds, and turtles. Overall, it's a calm, well-kept place to live with a great atmosphere.

Absolutely DO NOT move into this apartment complex if reliable internet is even remotely important…read moreto you. I've been living a nightmare of intermittent, unusable WiFi for over TWO MONTHS now, and management has done effectively NOTHING to fix it. YOU ARE LOCKED INTO USING ONLY SPECTRUM, NO OTHER PROVIDERS ALLOWED. I've reported this issue repeatedly since late February 2025. The internet constantly drops, lags, and is completely unstable. It's impossible to work from home, stream anything reliably, or even just make video calls without constant frustration. I've had FIVE separate technician visits from the internet provider (Spectrum). Each time, the issue persists immediately after they leave. The last technician even admitted the issue and couldn't fix it from their end, basically saying it's out of their hands. Management is aware of this severe, ongoing problem. I've sent multiple follow-up emails detailing the lack of service and the failed attempts to fix it. The attached ping test screenshots clearly show the pathetic state of the network here - constant packet loss and ridiculous latency. This isn't just an inconvenience; it's a fundamental failure to provide a basic utility that is expected in any decent apartment complex. The fact that this has dragged on for over two months with no resolution or even a clear plan is utterly unacceptable. The management does not allow other internet providers, or let me out of my lease. Until this is fixed (and frankly, I have zero faith it will be anytime soon given the history), save yourself the headache and look elsewhere. You've been warned.

I recently had the opportunity to speak with a representative at the front office, and I would like…read moreto share my positive experience. I was attended to very kindly and professionally. I am very pleased with the changes made by the new administration, especially the implementation of clear rules regarding waste management. It is evident that the new management team is doing a great job. I would also like to express my appreciation for the staff member who assisted me--a Puerto Rican woman who speaks both Spanish and English. She demonstrates excellent customer service, always attentive and willing to help with anything needed. Thank you for your continued efforts to improve our community.

Another issue with this place I gave them a $300 deposit…read more Per Florida law when I moved out they need to refund the $300 in 15 days after move out if no issues and 30 days after move out if issues and they needed to be detailed. It's been 50 days and NOTHING from them

I left 1 start because theres not a 0 star option. I would…read morelike to start with this. I was in the Army for about 10 years and I dealt with plenty of property managers and this by far the WORSE experience ever. to the point that I dont want to deal with property managers ever again. Kim You charged me for stuff I know for a fact you don't do. You charged for seeds for the grass that grass was trash when I moved there. And still treat it but that grass was already trash there's No seed that can repair that nasty grass. You also charged me for "cleaning" when I got the house that house was nasty and dirty, I sent photos I have proof the carpet was trash the house is trash just like you do business trashy if we can even call that a business very unprofessional and cheap property management. You Kim, you are very cheap and very unprofessional You Don't even have a place to take care of clients thats how cheap you are. I'll make sure at least 100 customers don't go your way. I promised that. Please run AWAY from this SCAM property manager they will do anything within their power to retain your deposit money without any reason.

I seen a rental home that I liked on trulia.com and was contacted by Kim Cochrane to schedule a…read moretour for the home on elitepropertymanagement.com while browsing their site I seen another home that I loved even more and scheduled a tour. Along came my 18 year old nephew and my 9 month old son. Before going into the home, Kim Cochrane states "Do you want to leave the baby outside with him? (My nephew) People usually don't bring their babies." Very rude and first red flag. Families go to see homes together all the time? Second red flag I was rushed through the tour after 10minutes of looking around she turns off all the lights and locks the doors. I had to ask her to reopen so that I can at least get a video. I leave her with the $60 money order for the application and $2095 personal check deposit to put the house on hold. I get home and apply for the beautiful home. So, she calls me the following day and tells me I didn't get approved for the house. She said it's bcuz they "can't verify where my income is coming from" (her exact words) MEANWHILE I provided her with business bank statements as well as personal bank statements all going back 6 months and two years worth of tax returns LOL I asked her what else can I provide her with she tells me "the answer is just no" she's a joke! I'll keep looking that place wasn't meant for me. Edit: She just commented some excuse about "policy" lol if that is the supposedly policy Kim, why was it not mentioned prior to showing? Or at showing? Btw her demeanor has completely changed now that the public is watching. She was extremely rude in person as well as over the phone. I even called my family and friends after because I was just in shock at how rude she was. We definitely will not be going through this company being that she's the "owner" BEWARE!

I contacted Kris about a short sale home that was for sale. Looked to see if he could answer some…read morequestions but he just told me he has people that work with short sales. He never responded anymore after that.

Kris did a fantastic job selling my home. His knowledge of the local market and excellent…read morecommunication made the home selling process as smooth as possible. He was always available to answer my questions and provided valuable insights and information that made the process much easier. I highly recommend Kris Kennedy to anyone looking to buy or sell a home. His professionalism and genuine care for his clients truly sets him apart in the real estate market.

Easy to use no complaints with this company ....step by step everything from start to finish was…read moredone with ease

Coleman was very help and informative throughout the whole process. I truly enjoyed working with…read morehim.

what an amazing realtor. We were in the best hands. My family and I found the best place to live…read morethanks to her. A very friendly person and always willing to help. What re you waiting for? Just call her!

From the owner: Don't hesitate to call Connie Greene in Orlando, FL. We are committed to your satisfaction. Call us…read moretoday.

They are the worst community management company. Can't get Financials correct, do not pay bills…read moretimely, Can't code bills correctly, Can't pay vendors timely, couldn't get coupon books to the owners and mismanages owner accounts and our money. DO NOT USE THEM! If we paid them $1 a month, it would be too much.

Community Management Professionals managed our condo community in Orlando for one year. It was the…read moreworst mistake our Board of Directors ever made in hiring this company. They are the worst! We had five community mangers in the first ten months of our contract. There was no coordination between managers when one would leave and another would take over. The management of the Orlando office is completely incompetent. Becky Hertzler is the office manager. She has no clue what she is doing. At a board meeting in 2025, I asked her four questions about our community. Her response to each question was: "I don't know." And she is in charge of the office and cannot answer simple questions Prior to our last board meeting, CMP sent out an e-mail to all 164 unit owners advising them of the time, date and place of the meeting. On the e-mail, CMP spelled the name of our community incorrectly. No one at CMP noticed this mistake. I had to bring it to their attention. Unit owners would complain that they sent in requests on the Town Square website but never received a reply. The request would be closed out with no explanation to the unit owners advising them of a reason. Complaints to their corporate headquarters in Dallas were ignored or we received some feeble excuse for their incompetence. Eventually the Board of Directors got fed up with CMP's ineptitude and voted to fire them upon completion of their contract. I advise any condo community looking for a 'management company not to hire Community Management Professionals. They are anything but professional. Look elsewhere! These people are more than incompetent. It is hard to believe they are still in business. Stay away!