The customer service is terrible. I've been going here for a few years and initially never had or…read morenoticed an issue. About a year ago, the receptionist told me my insurer hadn't paid the last two to three invoices which amounts to about a year, year and a half given I go every 6 months. They told me they may have mixed my profile with another person with the same first and last name as me, then retracted that statement when I reminded them of the potential mix-up when I returned for my last appointment two months ago and it was still not resolved. They claim when they call my insurance, nobody picks up yet I went home immediately and called and spoke at length with my provider who also tried to call and do a 3-way call with Jasper's office. Nobody picked up! My insurer left a voice message with the direct number for the office to call back so my insurer can walk them through how to properly submit the invoice, and it's been two full months and Jasper's office has yet to even call them. I've checked back several times and still they have not called nor returned my call like they claimed they would. I'm simply going to switch dentists.

I have gone to Jasper's office for 9 years. Over the last few years the professionalism has…read moredeclined greatly. I Call and leave messages without call back, I came for a cleaning had to wait way too long, and Dr. Jasper was not there to do the check, and today showed up for a procedure scheduled over a month ago and it was not in the appointment book. The front office worker was rude. I literally called a dozen times in the last week and not once did they pick up the phone. Dentistry is a business and this business has lost a customer.

I've always had a good experience here. I started bringing my daughter a few years ago when she was…read more12 and they take care of us both never had any issues

Until today I was satisfied with this office. My appointment was at 2pm which I arrived on time for…read morebut after 6 other patients came in and were called back I asked why. I was told as soon as my room was free the hygienist would call me. After yet another patient came in and was called back I again asked why. The hygienist called me and took me into an empty room. I refused to have x-rays and she realized I wasn't in a good mood she had the dentist come in who said this wasn't McDonald's first come first served. I told him I didn't appreciate his condescending attitude and he suggested I might be happier at a different office. I left!

I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.

They did a great job cleaning my teeth! I will definitely be returning for service in the future.read more

RUN AND RUN FAST. DO NOT GO HERE. I wouldn't even give this place 1 star. I have never seen a…read moredentist so unprofessional. They will have you waiting over an hour your original appt time. Then they will call you back and make you wait even longer. While I was waiting I saw the dentist on the phone with a patient, put them on hold, started talking shit about them to the receptionist and proceeded to ask her to deal with it. Then another patient called and the dentist told her she didn't know why the labs were taking OVER 3 WEEKS to come in and that she suggested calling them herself because she was busy. I also witnessed an employee leaving and as she walked out she paused to tell her receptionist co worker bye. The receptionist put the patient on hold. Talked to her friend for about 5 minutes before she left and got back on the phone. To top it off the dentist had the audacity to get an attitude with me because I was leaving. Do not waste your time here.

I would give this establishment a negative zero if I could. Very unprofessional, rude and nasty…read more Very poor service on my crown. The doctor doesn't explain anything, follow up or give feedback about your service. She refuse to provide services to my insurance claim for new procedure. She works the heck out of Elise! I wouldn't bring a dog here. Please, please don't come here. EVER!

Ms Elise Is The Absolute Best! She Is The Reason I Drive…read moreAcross Town For My Visits. She Takes The Time To Get To Know Her Patients! She Is So Sweet And Such A Joy To Be Around! I Pray God's Choice Blessings Over Her! Dr Delois is sweet too, although I never really had to encounter her ! but I love going to that facility

welcoming entrance. welcoming greetings from front desk. staff friendly and personable. Met my new…read morehygienist, Grace. She's adorable. She was calming, quick yet throughly cleaned my teeth and made suggestions. My gums didnt hurt nor bleed and she gave me a good flossing. Dr. Holmes came behind her just to take n look n follow up in details what my next steps are for healthy teeth. I have seen Dr. Holmes before and he's amazing. I requested him for all future appointments. Grace is new to me and the practice but I really enjoyed her time n energy. She made sure I was comfortable and relaxed. And she kept the conversation going,which really eased my nerves..Follow up appt in a few weeks.But great staff from beginning to ending.. Smiling Faces

My experience was quite terrible I needed two fillings and the dentist drilled on my teeth for…read morean hour and thirty-five minutes. She was also very sloppy while she was working water comes out of the instruments going down my shirt splashing on my face it was really a traumatic experience . Once she finished exited quickly and left me with her assistant so needless to say I will be looking for a new dentist

I've been using Max Breazeal for my dental needs for years now and they are just outstanding. They…read morehave a fairly large clean and well equipped office. The staff is always upbeat, happy and professional...I think it's the laughing gas quite frankly:). Teeth cleaning is never something I look forward to but they do a real nice job of keeping you entertained and at ease. I highly recommend this Dentist.

Max is a very knowledgeable dentist and cares about his clients. I have been going to him for…read moreabout 7 years since I have relocated and he fit the bill perfectly. His procedures are pain free and you can always get a good fishing story out of him. His staff is wonderful also and care about all that walks thru the door. His work is 2nd to none and you are always comfortable when He is working on you. I highly recommend Dr Max for there is no other like him in the Mid South. The ladies that do the cleaning are the best. Make you smile from ear to ear when they are finished. Visit Dr Max Breazeal and you will be looking no longer for a dentist or dental hygienist again.