This fine facility and especially staff took care of my mother and father when they started to need…read moreassistance in their later years. They had planned to make this possible and they enjoyed their stay. There were many activities they participated in plus meals, rides to the store, self care and very professional care. Thank you to The Windsor and the staff there. Later life is good here.

Choosing The Windsor of Ocala for my mother has been a life-changing decision. The unparalleled…read morecare and unwavering dedication shown by the staff, especially Brenda, have not only brought immense joy to my mother but have also given me peace of mind. Brenda goes out of her way to help and exemplifies the highest standard of care. The personalized attention and genuine compassion provided by Brenda and the team go beyond standard care; it's a testament to their commitment to creating a home away from home. As I envision my own future, I am confident that The Windsor of Ocala will be the place where exceptional care meets unparalleled comfort. An extraordinary haven where every resident is celebrated and cherished. The Windsor of Ocala is not just a facility; it's a beacon of excellence shining bright in the world of senior care. I wholeheartedly recommend it to anyone seeking the best for their loved ones. For any questions, do not hesitate to reach out to Brenda for her exceptional assistance.

I am the mother of a non-verbal special needs daughter who requires a multiplicity of care: needs…read moreassistance in walking, being fed, bathing and taking care of all hygiene needs, etc. S & K sent me an aide who presented herself in a professional, caring manner. She was punctual, efficient, and very nurturing to my precious daughter. When she arrives at our home, my daughter's eyes would light up every time! My aide is basically an added family member! I would highly recommend S & K Home Health to anyone who is in need of help in caring for themselves or their loved ones! Prior to hiring the worker, S & K informed me that the worker had to be screened, in addition to doing a level 2 background check, the worker also completed CPR training, modules relating to HIPAA Laws, prevention and safety planning, blood borne pathogens, etc. Thanks again S&K for your services and for always making yourselves available via phone or in person when I needed you!

I would not recommend this company. I have a special needs sister and the aid we had Chayekee,lost…read moreher transportation to work so Serginha Lene paid me privately until she came back with a car. Her second day back I found a cut straw with residue that was next to her bag on my living room floor. I called Serginha and told her what I found and instead of taking me seriously and saying she would handle it like a professional, argued with me and stated Chayekee needed this job to pay for her new car! Instead of worrying about the well being of my sister and protecting her, she was worried that she would loose her hours caring for my sister. Also, she didn't pay me for the last 10 days she promised because we didn't want her aid back in our home!! Do not recommend!!

My mother had fallen in September and she went to another skilled nursing facility and she went…read morequickly downhill there. She was put in the hospital and we knew we were going to be looking into something long-term care. Life care centers came highly recommended. I showed up there about 15 minutes after she was in her room and they asked so many questions. What's her motivation, what she likes to do what is her drive so many questions at the other place never asked, and I regret that I didn't put her in this place first. She was only there for one day before she had to go back to the hospital, but the care and the questions and the time they put into her intake was by far so much more expensive than the other place she was in previously

The they do not have skilled nursing most of the nurses are Cuban or Jamaican and they are supposed…read moreto do intensive physical therapy with my husband in short term rehab and they're not doing it at all. They're not even working on his legs. He wants to leave John Scott, and he wants to go. He has excellent insurance, but this place is no good.

Lake Eustis offers exceptional care and compassion for their patients and families. The corporate…read moreleaders are passionate about providing the best possible care through the candidates they hire. They have put together a Team of leaders who are dedicated to the success of their employees and offer daily support and encouragement. These two things combined, can not be matched by any other company. I am truly grateful to be a part of company that lends itself to honesty and Integrity in all aspects of the business. Lisa Seal-Admissions Director

Quality of care is above average. The staff genuinely care about the patients and families…read more Everyone here is considered family. Not only is the Rehab team amazing, I can't say enough about the nursing staff. They go above and beyond every day to make sure residents/patients are protected and cared for. Amazing team!

My grandmother recently passed away and I wanted to write about where she spent her last couple of…read moreyears. When my parents and my grandmother moved to the Ocala area about ten years ago my grandmother was already starting to show some signs of short term memory loss and dementia, but she insisted on living in her own home and not with my parents. The retirement community they moved into was great and it's the kind of community where everyone seems to look after each other. When my grandmother got to the point where it just wasn't possible for her to take care of herself any more they sold her house and my Mom found her a place called the Bridge at Ocala. It was a difficult decision, and a very expensive one, but the employees at The Bridge cared for my grandmother until her last breath. When I say they cared for her, I don't mean they just took care of her, I mean they cared, they really did. When she was still able to get around they brought her into the community rooms and sometimes even forced her to have some fun (she'd fight it, but then tell my Mom afterwards that she was really glad she went). When over the past year or so she had gotten so weak and ill they would get her up into her wheelchair and bring her outside to sit with her or at least so my parents could sit with her. The place wasn't perfect, and there were times when there were miscommunications and even issues with things like her meals and the cleanliness of the place, but they were few and far between. The last time I visited my grandmother it took her quite some time to figure out who I was, but it was a nice visit for me...even if she didn't remember it the next day. My grandmother passed away yesterday in the early morning, in her sleep, and I'm happy she was at The Bridge with people around her who cared for her and about her. I can't thank you all enough for everything you did with my grandmother over the past couple years and for my mother who just simply couldn't be there all the time...I don't know what she would have done without you.

Abysmal facility and terrible employees. Lotti Smith had doctor's orders to distribute seizure…read moremedication to my grandma. My grandma indicated to multiple facility team members that she never received the medicine; to which they told her she was wrong and they know she took it this morning. She got denied today from each person she informed. I call and ask for the report of medicine distribution, at which point I was informed by Amber Grace that the delivery did NOT take place at 9am as I was first told. She will die without this medicine and nobody will give it to her without consent from a manager. None of the managers will answer...so the charge nurse Tamara refuses to give her the medicine that my grandma took by herself every day for over 60 years. I admitted her to this facility yesterday. I figured she could stay at The Bridge for around a month... Two days ago I took her out of HealthSouth acute rehab for a hip fracture. I will be taking her from The Bridge tomorrow if she is still alive and filing a lawsuit for incompetence and misconduct where they are medically liable.

This facility has the best food. Some ALFs have a choice of 2 or 3 meals and consider that…read morerestaurant dining. This facility has 40-50 different meals to pick from. They are also the most affordable for day respite. The facility had a perfect bill of health from the annual survey from the Agency for Health Care Administration- 2018. I would recommend this facility - but don't take my word for it speak to the family members that have family there.

My Mother has been a resident at Mission Oaks for almost 2 years. When I visit her most every day…read moreit is so comforting to feel so at home. The staff is always friendly and ready to help. It has been a journey dealing with Alzheimer's, but having the staff at Mission Oaks by my side has made this difficult time easier to deal with. I've learned so much from them and adjusted as we go along. The food is great! The Activities are wonderful and the activities personnel, Danielle and Nora are beyond great! Their trips on the bus are especially meaningful now that Mom can't walk on her own. It's so wonderful for her to get out and see horses, the countryside and to go out to lunch once a week. Thanks to all of you!

If I could give zero stars I would. I used this company for 2x a week transport services and…read morehomecare. I don't own a car and stopped driving several years ago. The transport was for 2x weekly leg treatments. Due to mobility issues, I can't get into high vehicles like mini vans SUVS, crossovers without struggling with a footstool. There were occasions when my assigned care giver wasn't available. Yet, they sent high vehicles on more than one occasion. They even sent a woman to my home with an allergy to cats. I have 3 cats. They canceled my services on a Fri knowing I had an appt on the following Mon. I found out I was discharged when i called to ask why my caregiver was late. I was left stranded with no way to get to my appt. My treatments had to be suspended until I could secure services elsewhere. I tried calling the RN that discharged me but to no avail. I've called and left messages and was told she wasn't in yet, not available at the time or would call me back. I'm still waiting. No email, no text no phone call, nothing. Totally unprofessional, not to mention the lack of common courtesy. They also stated my care giver no longer felt safe in my home. No clue what that even means since nothing in my home has changed. But I guess I'll never know since they won't communicate with me. Homecare Recharged should be called Homecare Discharged. Go elsewhere. Anywhere but there.

Very kind and compassionate. Health Care Recharged is the support and safety net that I needed…read more Special thanks to Connie, who is a fantastic aide. It's like having a genie around.

As a caregiver, if you are lucky enough to have Kathy on your side then you are lucky enough! I…read morehave known this compassionate teacher and champion for patients and their caregivers for 15 years. She will change your life - that is what she was sent here to do. Kat Schwarzhoff, Certified Dementia Practitioner