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    Tippitt Gutter Cleaning

    3.0 (2 reviews)

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    10 months ago

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    Best Choice Roofing

    Best Choice Roofing

    (29 reviews)

    I am usually skeptical on door knocking solicitor. We are in Madison Alabama. A young guy show up…read moreone afternoon, he was the second one to knock on the door telling me that we have some serious hail damages in the area. There was another guy from another company (came to look at our roof) but never follow up after hearing that I am insured with AllState. And I am pretty busy to have to deal with it myself, So I thought I give him a chance, John Swope is his name. He went on the roof, and took a lot of photos of the damage. So I decided to test him out. I also googled the company, saying they chase after prospective business after a storm went over an area, but they do did their job and make the process easier for the homeowners. I have filed insurance claim before myself, sometimes they find not enough damage, and i have to close a claim. So I gave John a list of homes I manage, and told him to check them all out and come tell me which one has damages which one does not. He meticulously check each one of them for me for free. and reported i have damages on 3. True enough when i drove over to double check, i can see the damages from the street. I went to look at the other few he reported damages as well but told me frankly I am better off just call for repairs. Since i have a regular roofer who does all my repairs. So John follows thru the rest of the process for the other 3. It saves me a lot of headache. He is meticulous and find more damages than I would have notice . So I say - not all storm chasers are bad. And John Swope is a gem. We discuss problematic area in the valley in my roof, slope, etc. areas to pay special attention to and extra ice barrier/shield. During the replacement and after the replacement, he came to inspect and check the work for me. Thank you. PS I can not speak for other location. We are in Madison and Huntsville = Alabama

    If I could give this branch a -1 I would. On 7/28/26 I decided to go with BCR for white gutters…read moreand white gutter guards and was approved financing through Synchrony with a 7500 credit limit. On 8/5/26 I received a call from Erin Pear (Production Mgr) saying that I had been approved and confirmed that I wanted white gutters and white gutter guards. She then said the white gutter guards would have to be ordered. I said okay. She then stated it would take 2 weeks. I replied that's fine. She then proceeded to tell me that they had black and they don't get dirty as the white. When she tried to deter me from getting what I wanted I should have known something then. On 8/6/26 I received a vm from some woman named Kim telling me I was approved but now need to be approved by BCR and that the payment was due upon completion. Mind you nothing had been scheduled and it had been 2 wks and I heard nothing nor any work done. At this time I'm confused so I go online and look at my Synchrony account and BCR submitted a pending charge for the full amount of 4824 on 7/28/26 and aother charge of 2412 on 08/13/26. I'm livid and call the corporate office on 8/13/26 and explained the situation and wanted to speak to someone and distinctively told the young lady I did not want to speak to anyone at the Hendersonville branch. Within 30 minutes I received a call from Kelli Froman GM who was very combative and extremely RUDE. I was an irate customer and had every right to be because my cc was charged over $7000 for work that hadn't been done. Telling me to calm down like I was a child and said she was yelling at me because I was yelling at her. When I told her I wanted to cancel she told me that they were going to charge me 20% of the project. This is HORRIBLE customer service and gives BCR a bad name. To date I have not received a call back from corporate but I did receive my credit card statement with the fraudulent charges leaving me with remaining credit of 234. DO NOT USE BCR!!

    Tippitt Gutter Cleaning - gutterservices - Updated September 2026

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