At first I thought they were great. I had an oil change. Then I opened my hood after getting home…read more I noticed that they didn't put the cap back on the oil. I called to tell them. They seem like they were friendly and professional. And said they would give me a free tuneup. So I returned. Because I needed struts and shocks all around then I had them install new high Performance Monroe struts and shocks.again very nice and friendly. Now I know why. They did halfway. The rear springs both sides were cut with a torch! And the struts were not new. No wonder they were so nice. But I was going to call them to schedule another oil change. They never called me back or responded to my messages. Because I without realizing what they did. Found out 1 1/2 later. So just case any mechanic is extra nice and friendly. Be very cautious and alert. Check out their work before driving away.

They will work on transmissions but they located in KY and I live in WV,so, I can't do business…read morewith them. I sure that they are excellent garage, give them a call!

The business has changed its name. It is now Rick's Garage. Same great service, same folks. I am…read moremost happy with them and chose them to be my "go to" repair shop.

If I could give a zero I would. Do not I repeat do not take your vehicle to this shop. At one time…read moreit was a good place, And if you do I would suggest taking anything out that you don't want stolen. Too many excuses and lies. Workers come and go here not qualified for automotive repair, Rick you need to get your garage lined out or shut it down. If I would recommend anyone closer then this one it would be dunnrites

Do not bring your vehicle for repairs to Dunn-Rite Automotive. I am currently obtaining a lawyer…read moredue to the shoddy repair work done to my vehicle, which ultimately led to catastrophic engine failure one day after the repairs were "complete". I brought the vehicle to Dunn-Rite in late November of 2023, again on 12/7/23, and again on or about 1/5/24, and again on 1/26/24. I should also note that I provided the mechanic a Haynes manual which is based upon a complete teardown and rebuild of this vehicle. Their mechanic didn't even look at it as there were no signs of grease on the pages that would be present had a mechanic actually opened the book. The reason for each time the vehicle was brought to Dunn-Rite was to correct the poor workmanship they performed on my vehicle. That's four times I had them correct their faulty workmanship. After I inspected the car when I picked it up the first time, I found several damages and unauthorized work. The owner, Donnie Slone admitted to me that he had hired a mechanic whose qualifications they didn't verify upon his employment. This repair occurred on Thursday 12/7/23 and the mechanic who did the work was fired the following Monday, 12/11/23. The repairs to this vehicle were to install a used, but functional oil filter housing, install a brand new timing belt replacement kit, and install a brand new water pump, which includes all tensioners and gaskets. Coincidentally, the store Dunn-Rite routinely uses to order auto parts for their business is the same company that I am employed. The damages to my vehicle are as follows: 1. My valve cover was cracked. 2.My vacuum lines were installed incorrectly. 3. There was a broken fuel injector connector. 4. My spark plug wires weren't installed on the Ignition coil packs in the correct order. 5. The vehicle's brand new alternator wasn't even installed completely. 6. The vehicle was leaking engine coolant. 7. The vehicle had multiple engine misfires and ran poorly. 8. The vehicle's engine temperature was running close to the point of overheating after driving it 3-4 miles on the highway. The total bill for that visit was $500.00 dollars. At no point did Donnie Slone offer to pay for the damaged valve cover, but apologized for the shoddy work. I brought the vehicle back on approximately 12/5/23 have them fix what I already paid for and I was told by Zane Slone, the owner's son, that the brand new water pump was faulty. No proof of this was provided however, I purchased another brand new water pump. I also had to buy a new valve cover and gasket set to replace the one their mechanic cracked. When I picked up my vehicle the second time after being told the repairs were complete, the problem with the leaking coolant and loose alternator belt was still an issue. This time they also didn't install the alternator ground wiring harness, and the alternator mounting bolt wasn't even tightened to the appropriate ft/lbs of torque. They did however, install the valve cover I paid for since they didn't offer to buy a new one. The cost for this visit was $450 dollars. The last time I brought the vehicle to Dunn-Rite Automotive was on or about 1/26/24. The car had just been picked up the day prior, 1/25/24 and it was repeatedly stalling at every stoplight and I was on the way to take it back so they could fix it again when the engine completely failed. The vehicle sat at Dunn-Rite for a complete work week plus the weekend from 1/26/24-2/5/24. No one at Dunn-Rite even called me during the 5 day period my vehicle was at their location. I drove to the business on 2/5/24 and asked about the status of my car. Zane Slone, the owner's son, told me the engine was "completely locked up". I obviously knew this on 1/26/24 when the vehicle's engine failed while driving to their location so they would fix their shoddy work. I asked Zane Slone who was going to pay for fixing that and he replied "That would be you Sir". He also said "We can find you a new engine." I informed him that wasn't going to work and that I knew they would try to get out of paying for the terrible repair work they are responsible for fixing properly. I told him that I would see them in court. At which point he got an attitude and said "We'll be there." I replied " This isn't your business, it's your father's business and have him call me." As of this review, I haven't received a phone call from the owner, and I don't expect to. The Owner has a group of unqualified mechanics working there, minus one or two. His son is rude, arrogant, smug, and completely disrespectful. In closing, I will not be taking my business to this shop ever again. I am also employed in the automotive repair industry and I will not refer any of our customers to Dunn-Rite. Also, I feel I should include the fact that I am a retired Soldier, with over 20 years of service in the United States Army. If this business is willing to do this to a former Soldier, they'll do it to anyone. Be warned.

Why they are my mechanic and why they should be yours: Honesty. They have only been straight…read moreforward with me. Not part swappers, not people who inflate the bill. There have been times I've ASKED them to charge for things that they wrote off. Quality. These guys know what they're doing. They should have given up on my car several times, but kept with an especially difficult electrical problem with our car. Respect. They treat you like family and explain everything fully. Integrity. These guys back up the jobs that they do. Other mechanics might abandon a project once it's paid. Not these guys. I can't recommend them highly enough.

I am a repeat customer. I brought my acura tl to their shop due to thumping noise at the back of my…read morecar when I drive over rough road. They checked it for free and found that the rear struts need replacement. They offered me options with regards to the parts to be used. The cost of repair they charge me is very reasonable. They did the repair on time and even gave me back the parts that were replaced as per my request. They are honest mechanics. I will always use them for my repair needs. They are respectful and can be trusted. They did an excellent repair on my car .

My car broke down 3 hours from home, and I'm so thankful this shop was recommended to me. They…read morediagnosed the issue, and completed the service same day. They were timely, and the cost was fair. Friendly and put me at ease to travel back home. They use Square so my payment was safe and fast. I appreciate the service I received!

The window motor on my car is broken and these people gave me an estimate for the part of over $400…read moreand a rear wiper blade for $37. Last summer I ordered all three blades for $20. Today I ordered the window motor and assembly for $47. They are the WORST. Altogether the quote came to around $700. Now tell me how a part is TEN TIMES what I found it for NEW in about 15 minutes online. That is ridiculous.

This place is garbage took my truck to get grinding noise fixed they replaced the serpentine belt…read moretwo days later it's doing the same thing and truck started shutting off by itself. Took it back for repairs and they had my truck for almost a week and wouldn't answer their phone and didn't do any repairs, just said they drove it around and couldn't find a problem when I finally was able to reach them. Now I have a truck with the same problem after a week, waste of time and money!

Rarely do you ever drive to an auto repair shop, that you are greeted so nicely, you're thinking…read moreabout asking for a job. I went to Rick's Auto Service after reading the yelp reviews and went in cold with an exhaust issue and instead of setting a schedule for you next month.... I was greeted in the parking lot and my car was fixed by the afternoon. Here's the best part, imho, they don't ask for big bucks when you get the bill. Instead, you get great service and a very reasonable rate for services rendered. I can't say everybody would be in and out so quickly, it depends on what's wrong with your car but it will be fixed as soon as possible. They work on every type vehicle and for any type of issue. I'm very happy with this company.

They got back to me very quickly. Price was great. Customer Service was top notch. I will recommend…read morethem to everybody.

Terrible customer service. Hung up on me. I simply asked a question. The man does not have good…read morebusiness. I wouldn't send my worse enemy to him for any type of service

My father took his truck to Tom Dalton to be repaired. The truck needed a transmission replace. My…read morefather purchased the transmission and the plate that goes behind it and took them out to the garage. It took a few days for him to get the truck in which was fine but what really aggravated me was that when he installed the transmission and tested it there were issues that he was not willing to resolve which he was paid to install it and have it in working condition. He did not check any of the fuses or the plug that plugs into the transmission to ensure they were getting the correct volts. He did not check anything. The transmission is in "limp mode" meaning you cannot drive it around like this without tearing it back up. He also backed my dad's truck into something while he had it and damaged the rear bumper. I will try to add a photo if I can because I just feel that they should take more care of other peoples property when it is there being repaired and they don't seem to care about taking care of the customer or taking care of their property. I wanted to leave this review as I don't want this to happen to someone else. I do not recommend going to him and wouldn't even feel comfortable having him repair a bicycle. The value of the repair is trash and so is their customer service. What makes me really disgusted with the repair that he did is that he took advantage of my 73 year old father. I will make sure that everyone I know never uses them for their repair/towing needs.

I told him what was wrong with my vehicle and he said that my battery was "sh*t." Then, he came to…read morelook at it after I replaced the battery, and said he would replace the alternator for $85 if I had the part. I asked him to fix the battery sensor and the alternator. I had both parts. He charged me $230. Refused to take less even though I was willing to give him $200, and it shouldn't have cost even that much.

Roger came out to help me when I was stranded on an out of state trip from Ohio for a pool…read moretournament even though it was a cold Sunday afternoon and no where was open was having problems with car exhaust system diagnosed problem very quick and gave me knowledge on how to fix it and not get overcharged he gave me all the help and knowledge and checked my tire pressure for $20 very reliable and communication is a strong suit thank you again Roger!