Professional, careful and courteous! We had Quentin/Skylar help deliver and unload a UBox. They…read morearrived on time in a shiny white truck and had clearly invested in some excellent equipment (amazed by their pro hand trucks!) to get the job done efficiently. Everything was unloaded quickly but carefully, and done with a smile. We didn't had to worry about a thing. These are one of the top movers we've ever used! We can't wait to get them back for our next move!

These guys were quick which I appreciated but you should know that they have a two hour minimum…read morepolicy and these guys unpacked our things in one hour so the company got an extra $180 that they wouldn't refund back to us. You should also know that they charge your account immediately instead of waiting until the service is finished. Not good for customer relations in my opinion. Basically spent $365 for one hour of service and I hope at least the movers get compensated!

Very professional and responsive. Move day went smooth and fast despite the weather. Good price…read moreand attentive move from start to finish. High marks all around for the entire team.

From the owner: We focus on your moving needs specializing in the care of your personal belongings from start to…read morefinish safely, professionally, with integrity and trust you can depend on.

Professional service and exceptional care for my belongings. The owners Eva and Donald were a…read morepleasure to work with and were professional throughout the entire process. Eva handled the contracting, and the value was really good compared to quotes from other nearby moving companies. I contracted Out of the Box Moving and requested a 2-man team to move a 3 bedroom house. Donald and his colleague were efficient between moving out of my old house into my new house. They took care of the cushioning and wrapping for certain items such as the sofa, dining table top, and filing cabinet to prevent damage during transport. They also disassemble and reassemble any furniture that requires it. Everything went smoothly from contracting through final payment for services. Will definitely work with OOTB Moving again for future moving needs.

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

Updated review: I am saddened that I even have to post an…read moreupdate for this company: Our first experience was so good, and I thought Aaron and his company were trustworthy. However, upon arrival and unpacking our moving truck (after a 5-day moving halfway across the country ordeal,) we saw that there was damage to some of our things. Our couches were scratched up and stained, with fraying and tearing in some places. My husband's one-of-a-kind woodworking bench (handmade by a disabled veteran in DFW specifically for him) had a huge gash on the top from the movers piling things on it. (Even though we asked them not to.) After turning on our TV, we also noticed there was a vertical line in it. We had Samsung come out the following week, and they told us it was damaged from the move. We immediately reported the issues with the couch and woodworking bench to Aaron and sent him pictures of the damage. At first, he tried to skirt his responsibility, but after relaying the information to him again, he said he would file with his insurance. That was December 19th. When we confirmed that the damage to the TV was a result of the move and not a technical issue, we also reported that to him and sent him the technician's report. We have repeatedly asked him about the claim, and he either doesn't answer us or says he "filed with the insurance" and we "should hear from them soon." At the time of this posting, it is January 29th. We have contacted him repeatedly throughout the weeks while also giving him ample time to respond. My husband once again texted him this past Friday, and he STILL hasn't responded. I apologize in advance to anyone who read my review and used this business beforehand. Like I said, I am saddened that it has come to this. We will likely have to file a claim in small claims court, and we are looking into other avenues to have his poor business practices reported so no one else is left holding the bag like us. If he ever does decide to do what is right and have his insurance cover the damages, I will update the review. As of right now, we're out the money we paid for the movers and the money it will cost us for the repairs ourselves. I definitely do NOT recommend this business anymore.

Very good experience. These guys were so flexible and helpful at a time that was really difficult…read morefor me. I was able to get set up and sleeping my own bed after a few hours. I would definitely use again.

If you are looking for a moving company, stop looking and go with Phoenix Express. We recently…read moremoved from the Dallas area to northern Minnesota and we had bids from 3 companies. Beau, the owner, visited us and gave an estimate that was very competitive. Throughout the move process they had very good communication. Before the move, we packed up most of the things ourselves, but Phoenix offered to have some of their office staff pack up the fragile items like dishes and art work on an hourly rate. This really helped! On the day of the move, they were on time and they brought in 10 people to pack the van and get us on our way quickly. When they moved us, they did not consolidate and transfer our things to another van, our things stayed in the same van until it reached its final destination. When they unpacked, they were very professional and efficient. To summarize, we had a great experience moving with Phoenix Express and I would highly recommend them for anyone to move with!

They were prompt and careful. Got the job done and made sure they were careful, moving everything…read moreas directed. The price was fair. We would recommend them.

Booked loading services a month in advance and was cancelled on less than 24 hours before I am…read moresupposed to be moving.

September 10: They have ignored my attempts to resolve this issue…read more Hired them to load my uhaul on August 30, 2025. They contacted me AFTER arrival time to state they would be late and to cancel my service because there were issues between them and U-haul Moving Help. They asked that I pay them directly, I reluctantly agreed. They arrived 75 minutes after they should have, brought no dollies, dropped items, broke items and scratched my floor (I'm a renter, my landlord is unhappy). Here is a description of the damage to the pieces of furniture damaged by their team. I have also provided a link to pictures of the damage and receipts for the costs of the furniture damaged. White dresser: The movers dropped the dresser, causing one foot to break and another to crack. Additionally, the dresser's corner was gouged, and the drawer slides no longer align, making it impossible to insert the drawers. ($839) White Headboard: gouged in the front center, scratch on front right side, support bar on back is cracked ($629) Other dresser: There is a gouge on the top and side of the dresser. Dining table: The table was scratched and deeply gouged in multiple spots when the movers stacked wrought iron chairs on top of it. The movers also stripped two bolts while attempting to remove the tabletop using improper tools. ($444.15) Dining chairs: Two chairs were scratched and gouged. ($200 [$100 each])) Photos, videos, and receipts for damaged items are available here: https://photos.app.goo.gl/5X1DJrLQDwW4UuUn7