Tried to return my used DIY auto oil. They refused to take it. I let them know that according to…read moreEPA requirements they had to take it. Quote "Retailers must accept DIY-used oil, post educational signs, and use permitted transporters." The manager was very nasty an literately threw the oil into the back of my truck breaking the containers What a mess!!! I would never have guessed that he would have been such a jerk about it. I will never return and hope that anyone reading this would have pause about doing business here as well.

I had great customer service from James. He went above and beyond for me. I couldn't get my key fob…read moreopen to replace battery, changed out my windshield wipers and placed my hanging bulb in properly. He was awesome.

100/10 Would recommend any services or purchases to be made here for your auto needs. My starter…read morewent out on my Astro van and I gave the store a call and was met with the most knowledgeable customer service i've had thus far in all of my auto repairs. I was given the confidence to be able to do it myself and got a great deal on the starter I purchased. Ali answered all my questions I had before, during and after the repair. He really is the best! And now is my go to guy to call for any needs I may have. Thank you Ali!!!!! -Clay with the Astro

Ali was very helpful!! I don't know much to anything about cars but he actually helped me…read moreunderstand the issue instead of just fixing it which I really appreciate. Definitely recommend!!

SHOUTOUT the assistant manager Michael!!! He went above and beyond to help us out with our car. We…read moredrove from out of town and were stressed about the situation, and if it wasn't for him our trip would be ruined! Seriously @ corporate give this man a raise VERY deserved!!!

I had a repair on my 1999 Ford Expedition. My mechanic said he could get the part from O' Reilly's…read more I called on 9/2/20 and spoke with a manager and he took my credit card by phone, but never sent my receipt in the email. I called back on 9/3/20 after the mechanic told me that the store did not have the part. I spoke with a manager and he stated that the part did arrive and I asked why did not give the mechanic the part and he stated that he did not know why except for the fact that my order was placed under a business and it was not discovered until later. I asked this manager why he had not corrected this error and apologized and made things right. The manager told me that this "was not a dog and pony show" and I could demand anything from him. He repeated this same phrase about three more times during our conversion despite the fact that I was polite and respectful to him. I called the district office on this same day and never heard anything back from him. I called on 9/4 and I was made aware of the fact that both the district manager and the regional manager went on vacation without any follow up with me. This is the most outrageous way to treat a paying customer. I can only say that I will never do business with this company again. I will also discourage others from buying from O'Reilly's.

I went here to get my battery tested today. They told me it wasn't good anymore (which I pretty…read moremuch already knew, but wanted to make sure) They helped me pick out a new battery and replaced it for me for free. It was a quick process and they showed me how to do it step by step when I asked so that I could do it next time. The battery J bought also came with a two year warranty.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Store on Western Blvd., Raleigh: Excellent service. Shout out to Spencer for taking my call and his…read morekind response when he said I could bring my car in that same day... to Pablo & West for their friendly, personable customer service and to Tafari for literally going the extra mile to pick up then install the part I needed replaced for my car.

Great service, came in needing a ton of stuff right before Christmas and they were great finding…read moreeverything. Awesome attitude and energy!

Carlton was great. I needed a new battery for my car and he immediately helped me. He checked the…read morebattery, found one that suited my car and replaced it all in twenty minutes time. He was knowledgeable, kind and very efficient. Ask for him if you need help!

I came to auto zone straight up LOST about what I needed. The store manager (DONT remember her…read morename) she helped me multiply times about doing the same thing but she never got upset about my not understanding how to do it. I even met a mobile mechanic who fixed my car. I was worried for no reason. Please come by if you ever need something for your car. Plenty of parking spaces, entire staff had on mask and social distancing unforced. 5 stars hands down!!

Raymond helped us with our battery! He went above and beyond. We appreciate all of his kindness and…read morehelp. Thank you Raymond!

Checked my battery charge after being jumped and helped me replace my battery all in 20 minutes…read more Raymond was so helpful and made the whole process so easy!

This is my first time getting a hitch installed on any of my vechiles…read more Mark and Rob made the process EXCELLENT! The shop is very clean and organized, the staff is AWESOME, very informative and transparent about the process. I would highly recommend this well run buisinees, they were ready and waiting for me when I showed up 5 min early : ) Thanks Mark and Rob!

Excellent service and follow up. I got the hitch and the bike rack from them. I would recommend themread more

Dropped by during the day and place had aftermarket stuff for trucks. There was one other person…read morethere and I hung out for 20 minutes. Couldn't get help so I left.

I had my truck spray in bed liner same day. They were very helpful and willing to explain the…read moreprocess. I plan to use this business for future projects

Two days ago my check engine light came on my car while I was driving to work. A coworker of mine…read morerecommended going to autozone to check the code on my car so I went after work. Abundio Fernandez and Calvin H. were the two men that helped me and they were absolutely amazing! They were able to give me a print out of the code on my car which ended up just being a simple sensor. I bought it, youtubed how to fix it, and changed it out within ten minutes. The car is running perfectly and I could not be happier. From the moment I walked in, I felt so welcomed and taken care of. They were very professional and knowledgeable. I will definitely be returning if I run into any other issues in the future! Thank you Abundio and Calvin! A+++++

Late on a Sunday afternoon I went to my car to go out to dinner. It wouldn't start. I figured…read morethere was no place that would fix it until Monday morning. But I was wrong! Marvin W at Auto Zone on Falls of the Neuse Road fixed it in 30 minutes and I was on the road! Not only was Marvin knowledgeable about my car, he was also very friendly! Thank you Marvin and thano you Auto Zone. G. Hancock