I had a flat yesterday, I called them to see if they could get me in and they told me to come over…read moreand they'd get me in. After about 30 minutes they called and told me my tire was toast and asked if I had a spare, I told them I wasn't sure because I've never had to worry about it. Frank told me he'd look and let me know. About another 30 minutes and they called me to tell me they had the spare on and I was good to go. When I showed up and asked them the cost Frank told me not to worry about, it was free!!!!! I asked if I could order a new tire through them and they said yeah, it'll be $138 and be here tomorrow. Frank asked me for the rim with the flat back so they could just get it ready to go when I came by the next day. I dropped my car off today and in about 35 minutes they had put my tire on. It was less than what they originally said, $128. I've NEVER had better service in my life. Everyone in the office was amazing and friendly. If you have tire issues, this is the only place you should ever go! I'd give them 50 stars if I could!

Great service, fair prices. Did me right for -20° weather. Friendly, nice waiting room, and no…read morepressure service.

We were on the road to Alaska and needed tires, tire chains and an oil change. We rolled into this…read moreLes Schwab in Great Falls on a Saturday afternoon. We rolled out two hours later - mission accomplished. I am pleased with the tires they recommended. They also pre-fit the chains for me. We need Les Schwab stores in Alaska!

Tyler, I think his name was, checked me in and seemed very short and not as friendly as other…read moreemployees. Kris was awesome! Great worker and very nice. Worked on my tire while I watched and even conversed. He made my experience the best. While watching Kris work on my truck, I asked if I could come in and he said I could. Tyler came out when my tire was almost done and in a creepy way asked me to come inside and that I couldn't be in the shop. He was thrown off when I said I'll stand outside the shop and told me "I'd love for you to come into the lobby." I had my dogs in the truck and didn't want them barking at anyone so I stood outside. So I told Tyler no and I'll stay here. Over all great expierence and got my repair free. I'll come buy tires from them for sure when I need them. Couldn't see the guy who gave me the offer on my tires but he was great as well. I did have some scuffing on my rim but not sure how it could have happened but it was way too clean to be old. Not a problem. The rims will be replaced later.

I was in desperate need of a tractor tire,, a tractor repair guy recommended POMPS and they got me…read morea new tire and tube in one day, the price and service were top of the line,, no standing and waiting at a service counter for someone to notice you!! Highly recommend!

Broke down on a Saturday! Trailer tire blew and nobody for 500 miles had trailer tires in stock…read more Everybody has pickup tires but no trailer tires. Well Whalen tire to the rescue The BEST part of my experience was the customer service. LOGAN stepped right up and not only got us up and going quickly but took the time to educate us on trailer and pickup tires. LOGAN went above and beyond the call of duty! 10 stars! Forever a customer!

We had a camper tire blow out in Canada so we needed a spare to replace the spare. We called…read moreMountain Tire and not only did they have the tire we needed, they were able to get it for us as soon as we got there. Customer service at this place is amazing. I'd definitely recommend to anyone.

I purchased a set of new tires for my truck here last month, and was blown away by the service and…read morevalue. Not only did they give me better tires at a better price than ANYONE in town (I'm looking at you SAMs), but they really know how to take care of you. I dropped my truck off before work with no appointment, and they had it ready when I got off. The guy at the counter even offered to give my a ride to work! I declined as it was just a short walk, but WOW! Also asked them to take a look at my breaks, as they were a bit squeeky. When I picked up my truck they said the breaks were fine, and these particular kind naturally squeek some, and they would take another look when I came back for my free rotation. This would have been a prime time to hustle me out of a break job, as I am next to clueless about such things. A huge thank you for integrity and quality! It's the first place I'll think of next time I need a mechanic.

Even tho I couldn't get what I needed with the funds that I have, I still wanted to leave a review…read moreregarding Vince the man I spoke with on the phone. He tried his hardest and he had the upmost respect and concern. He cared and he had tremendous customer service skills. So I just needed to give this this man/ employee the courtesy he deserves. Thank you Vince much appreciated. Myka

We are traveling cross country and on one of our stops, we spent the night in Great Falls. I showed…read moreat opening time and they quickly found the problem with my tire, without an appointment. They could have easily taken advantage of the my situation and over charged. They spent about an hour on my tired, patched it and didn't charge me a penny.

Came in hot with a super low tire right at closing time, they got us right in and we were out of…read morethere in 10 minutes with minimal damage to the wallet. Thanks fellas!

Zero accountability, zero professionalism."…read more Back when this place was known as Superior Tire, I could easily get 60,000 miles out of a set of tires. Now under Gill Point S Tires, the set I bought didn't even last me six months -- and here's why: They sold me new tires in February 2025, never checked the alignment, just assumed it was fine, and sent me down the road. Six months later, both my front tires are completely bald on the inside because the alignment was way off from day one. truck pulled to the right slightly and got aggressively worse overtime. I called today expecting they'd own it... nope. Just a casual "you can bring it in" like it was no big deal. No apology, no accountability, nothing. Here's the reality: * Old owners did it right. These guys cut corners. * Tires that should last years didn't even last half a year. * Their negligence cost me another set of tires -- and they act like it's my problem. If you value your money, your vehicle, or even basic customer service, go somewhere else.

created an appointment online to rotate my tires and do an alignment and when I got to the store…read morethey said they didnt have anyone in that can do an alignment so they rescheduled me an appointment at the front desk and it was fine. come my appointment time 3 weeks later and I show up to the store with it being closed? online says the store is open and its business hours so i dont know whats up with this firestone but i guess they can't figure out their scheduling.

My husband and I took our truck to Firestone and talked to a guy named Matt, he was amazing, his…read morecustomer service was awesome and he did the job quickly, he even took the time to explain to my husband what was wrong with our truck, how it happened, and walked him through how to fix it. If you want someone to take care of your vehicle, take it to Matt! Great service, great employee! Will be back again!

Great place too shop for just about anything. Their tire shop has bargain prices and fast service.read more

We go to Sam's Club every chance we can. We really enjoy it . We get their lunch hot dog and it is…read morethe best anywhere. Then we always buy a roti chicken, it gives us at least 3 meals. So good. We love the prices. Thanks to all the pleasant folks that work there, keep up the good work.

Big thank you to the points S service crew in Burns Oregon for fixing a brake issue while I was far…read morefrom home hunting. They did a fast and efficient job. I would recommend this shop to anyone.

I've been going to this location for ~10 years, but it's now a clown show…read more The long time technician I dealt with has always been good, but now, the new management forces a "safety check" on all vehicles, even when I went in for a simple slow leak repair, and I had to tell them to stop the unasked for check, and not do a rotation. The tech told me the tire was unrepairable, and though it was nearly new, management said there was no road hazard warranty to prorate for a new time. No road hazard warranty? I tried to contact Point S, but the website has no corporate phone number, and the email form doesn't work. I'm going to find a new shop to buy tires.