Came in hot with a super low tire right at closing time, they got us right in and we were out of…read morethere in 10 minutes with minimal damage to the wallet. Thanks fellas!

Zero accountability, zero professionalism."…read more Back when this place was known as Superior Tire, I could easily get 60,000 miles out of a set of tires. Now under Gill Point S Tires, the set I bought didn't even last me six months -- and here's why: They sold me new tires in February 2025, never checked the alignment, just assumed it was fine, and sent me down the road. Six months later, both my front tires are completely bald on the inside because the alignment was way off from day one. truck pulled to the right slightly and got aggressively worse overtime. I called today expecting they'd own it... nope. Just a casual "you can bring it in" like it was no big deal. No apology, no accountability, nothing. Here's the reality: * Old owners did it right. These guys cut corners. * Tires that should last years didn't even last half a year. * Their negligence cost me another set of tires -- and they act like it's my problem. If you value your money, your vehicle, or even basic customer service, go somewhere else.

Big thank you to the points S service crew in Burns Oregon for fixing a brake issue while I was far…read morefrom home hunting. They did a fast and efficient job. I would recommend this shop to anyone.

I've been going to this location for ~10 years, but it's now a clown show…read more The long time technician I dealt with has always been good, but now, the new management forces a "safety check" on all vehicles, even when I went in for a simple slow leak repair, and I had to tell them to stop the unasked for check, and not do a rotation. The tech told me the tire was unrepairable, and though it was nearly new, management said there was no road hazard warranty to prorate for a new time. No road hazard warranty? I tried to contact Point S, but the website has no corporate phone number, and the email form doesn't work. I'm going to find a new shop to buy tires.

We were on the road to Alaska and needed tires, tire chains and an oil change. We rolled into this…read moreLes Schwab in Great Falls on a Saturday afternoon. We rolled out two hours later - mission accomplished. I am pleased with the tires they recommended. They also pre-fit the chains for me. We need Les Schwab stores in Alaska!

Tyler, I think his name was, checked me in and seemed very short and not as friendly as other…read moreemployees. Kris was awesome! Great worker and very nice. Worked on my tire while I watched and even conversed. He made my experience the best. While watching Kris work on my truck, I asked if I could come in and he said I could. Tyler came out when my tire was almost done and in a creepy way asked me to come inside and that I couldn't be in the shop. He was thrown off when I said I'll stand outside the shop and told me "I'd love for you to come into the lobby." I had my dogs in the truck and didn't want them barking at anyone so I stood outside. So I told Tyler no and I'll stay here. Over all great expierence and got my repair free. I'll come buy tires from them for sure when I need them. Couldn't see the guy who gave me the offer on my tires but he was great as well. I did have some scuffing on my rim but not sure how it could have happened but it was way too clean to be old. Not a problem. The rims will be replaced later.

My dad has lived in Great Falls for about 40 years. As far as I know this is where he has always…read moretake his car, and I have continued to bring my car here. The guys are friendly and always do a great job repairing my car. This is a place you can trust!

The owners were able to schedule me in on short notice because I was from out of town and headed…read morehome the following day. I needed the leaking oil pressure sending unit replaced and they were able to repair it in a timely manner for a reasonable price. The owners are nice, old school and knowledgeable.

I brought my 2017 Chevrolet Traverse in for an oil change and when I got it back my middle console…read morelid was broken. I noticed when I drove off that the plastic part that holds it down was broken off so I got a new lid and put it on myself. I will not be bringing my vehicle back to them.

Went here to diagnose an engine misfire. I checked the codes before going in and i had an engine…read moremisfire code and a system bank lean code. When they scanned it they said there was no misfire code and said I had an air leak from the air box. I checked myself after the appointment and found the "leak" being three pre-drilled factory holes on the bottom side of the air box. There was also a leak from my air resonator which they didn't mention and quoted me $500 just for the air box and hose. Not including labor. Fixed it myself for under 100 bucks and turns out the air leak wasn't even the issue.

Shortly after moving to Great Falls I went to 15th Street Service Station. I had a lot of work done…read moreto my truck. They were extremely kind, professional, honest and straightforward. They were great at explaining to me the issues the vehicle was having or could have, and kept me informed and involved in all decisions and updated me with any possible price changes. More recently, I was involved in an accident. I chose 15th Street as the tow company. The tow driver picked me and my truck up. I was a bit shook up. I have no family here and was having an "i want my daddy" moment and Gary was very patient. Helped me out of my vehicle, as the door was stuck shut, explained processes to me. He helped me find words when I was too shook up to find them myself. He drove me to More than one car rentals, waited for me to get a rental. he went out of his way out of the kindness of his heart and made being far from home seem not so far.

I took my pickup here because they were the only shop open the Friday afternoon before memorial…read moreweekend. They ended up finding a problem the local Ford dealership hadn't been able to find, and they were able to fix it for a reasonable price.

Emily was a great no pressure salesperson. Allowed me to take me time, do research and come back…read morefor another test drive and checkout of the truck. Then did all the legwork to make the sale easy as could be.

Emily gave me a trade in quote yesterday regarding their trade in value for my vehicle versus my…read moreestimate, which I got from Carfax and which incorporated a repair cost. Emily quoted me $3,930 to repair a small dent on the side. We took it to two body shops and each quoted half that amount. Emily then passed me along to Brandon since she was about to take some time off. My last conversation with Emily was to compare the amount of money I'd need to borrow, plus my vehicle's trade in value, versus City Toyota's estimate. Theirs was $22,395 plus my truck. Mine was $19,895 plus my truck. When I met with Brandon today, I said I'd like to try and meet somewhere in the middle. He went back to the man behind the curtain who said, "our best offer, which I will not negotiate, is your truck plus $22,800" or something similar. Then they tried to argue that the "pulse brake light system" (which I don't want) was installed adds $500 to the price (which Emily never mentioned). I spent an hour and a half with Brandon, missed work and was made to feel like the victim of a major bait and switch. Thanks City Motors!