The staff was very nice. They gave me estimates of wheel alignments on the phone and very informative about what they did. I'm glad they didn't try to play games and casually add costs or force me to pay something else. Definitely coming here for my other car maintenance. Very reasonably priced. read more

Do not go to this store. I went here for 10 plus uears with multiple vehivles with no problems. Then they got a new store manager. I had him check out the brakes on my van, which is free, and says free on the paperwork I recveid from them. They gave me a ridiculous price so I told them no thanks. I had a quote for half somerwhere else. When I went to pick the vehicle the manager saw me and went to the back which I thought was weird. Then the sales guy rang me up an wanted to charge me $19.99. I said it was free and he said they were charging me since I didn't use them. I complained and eventually he dropedd it to $9.99 whcih I just paid to get out of there becuase I had things to do. It's too bad. It's right by my house and I went here for years but I will never return to this location now. read more

I took my Volkswagen passet here and every since I took my passet here my vehicle have been acting crazy since i recommend no one to take there car here i literally just got my vehicle only had it for 3 months and now wll of sudden my vehicle check en light is on and a anchor is on dash board I think they mess up ppl cars so they can get more money from ppl do not take your vehicle here read more

I went here to get my tire repaired after making an appointment. No only did it take 45 minutes to repair the tire (a nail in it), they then tried to rip me off by saying I needed a new set of wiper blades, an air filter an cabin air filter, all which I had replaced myself just a few weeks earlier. What a bunch of thieving crooks. I won't be back. read more

Very nice atmosphere, friendly staff, Greg the manager was very helpful with all of my concerns.

Great and timely service and the job is done professionally. The front desk manager Kirby is doing a fantastic job and won't be here long. They will either promote him or someone else will come in and hire him away! read more

I've had two excellent experiences at this location recently. A simple oil change, and a tire replacement and another tire repaired. Walk-in on both occasions. Both people who helped me - wish I had gotten their names - were fabulous. First first a young woman, this time a young man both early 20's. They didn't pressure me in to extra services and were straightforward about costs, service times etc. I see other people don't always have good experiences with this franchise but I certainly have. read more

Had to bring car here for AC work. All checked out good at another location of same business. Reason for coming here, other location does not have AC coolant to charge the system. This location could not find problem but serviced coolant in AC along with dye. So must have only needed the coolant added. The day I picked up my car the guy at the counter was rude. Started to right check to pay and informed me they don't take check. Also, service guy had grease all over floor mat even though a paper mat was on the floor. Someone's water bottle was left in the cup holder and my console had been gone through. Will never go back to this location for nothin. read more

It took 3x the time promised and was more than 2x the price. $48 for a tire patch?? Absolutely ridiculous. Don't come here.

Spent over $300 to have the same issue a few months later. Definitely won't be coming back. Save your time and money.

I had a bunch of quarters in my car when I dropped it off to get my oil changed and when I picked up my car they were gone. When I confronted them about it they just said "I don't think any of our technicians would do something like that." I would not recommend working with this company! If you do DON'T LEAVE ANY MONEY OR CHANGE IN YOUR CAR because it won't be there when you go to pick it up! read more

Typical salesman trying to upsale something. taking my business elsewhere. wanted an alignment done before a trip next week but ill manage to get it done myself now. read more

Cannot repair a tire with an inner tube. If they cannot make it a big ticket item then they do not want your business

Everyone was nice to me when I checked in for my appointment. I needed a headlight bulb replaced in the car. I reached out in advance and was told they'd have the bulb in stock, and it should be around $25. So I made an appointment for the next morning. I was told it would take about 45 minutes. Around an hour and a half later the job is done and my bill is a few dollars short of $100. Nobody gave me a heads up that the bulb was actually not in the store, the price had quadrupled and then on top of that I was late for work. I would have appreciated a heads up. read more

I got an oil change done here. Good price but they failed to put the oil plug (bolt) back in properly. Five days later my car broke down on the highway with zero oil it. Took me 7 hours to get towed and another day in a repair shop. Everything got comped by corporate but I would not recommend this location. Major inconvenience!! read more

My partner referred me here after they experienced years of consistently good service-- I was not disappointed. Previously I had gone to the Archer Rd. Tires Plus location, and had a few less than stellar oil change experiences there, so I was skeptical of going to another Tires Plus. Glad I decided to try the University Ave location. They're generally quick with oil changes, and make every attempt to serve a walk-in. I've gotten tires here, as well as some brake work. Once I had an issue with a sensor that TP replaced and although the error was not necessarily theirs, they still reimbursed me for the entire repair bill. Management and staff are invested in a positive customer experience. Shoutout to Kirby and Anthony, who are always knowledgeable, friendly, and kind! read more

Like dealing with them because they are honest with me and do not make up problems with your vehicle...like others often do. Been using them for 10 years here and when we lived in South Florida. Michael is the service advisor I deal with and he will go the extra mile for you to make sure you are happy. I have the lifetime tire rotation and balance which has paid for itself 50 times over. read more

Well, let me tell you the whole story. I bought a used car and took the car to a Tireplus branch in Gainesville for a technical inspection before buying. They charged me $ 30 and gave me a report on the condition of the car. The report clearly states that the battery status is good and therefore, I did not replace the battery. About two weeks later, when I was out of town, the car suddenly shut down off while driving 60 mph and the whole car stopped, you know the cars almost don't do anything without battery power. There was nothing I could do. After 2.5 hours trying, I was able to find someone to tow the car to my house, which cost me $ 204. I tow the car to the nearest mechanic the next day, and after checking, they found that the car's battery was almost dead. The battery was for 2016, and contrary to the Tireplus's report, it was completely DEAD. I changed the battery and the car works well. I have tried to call Tireplus Customer service, the first time I called, the operator apologized to me and promised that someone would call to see what was wrong with the report. The manager of the branch where I took the car for inspection called, and without taking responsibility for their incompetency and incorrect information report that they have charged me for, he just offered me a free battery inspection !! on a new battery! After an unsuccessful discussion with the store manager, I called the customer service four more times, 1 week apart, and each time the operator apologized, promised that within two days, someone with a higher management degree would contact me. But now, after about 1.5 months, no one has called. I am tired of calling, but please don't go to this store if you care about the health of yourself and the car. I am sure no one even took a look at the car. they are way much incompetent that you might ever imagine. There are lots of other auto care centers with much better services and better prices. read more

Tires Plus - this is part of the report I received. - Auto Repair Near Me - Gainesville, Florida

Guss, Charles, and Craig make an amazing team! Charles oversees this store and coordinates all that busyness with ease. He makes things flow like a non-stop stream. Guss is super nice and extremely professional. He worked with the team to fit me in during peak service time. He's friendly, approachable, and very skilled at his job. Craig, my technician, even came inside to shake my hand and thank me for choosing Tires Plus! Love this place and their commitment to service! I'll definitelt be back! read more

STAY AWAY! I initially went in for a tire change for one blown tire at this Tire Plus (a Bridgestone/Firestone) company. The sales clerk at the front stated that all tires should be replaced since they all had similar lot numbers. The tires were almost running smooth so I agreed and ended up buying four "Brand New" tires. A little over a year I noticed that one of the tires was leaking. Upon further inspection, I noticed that there was a HUGE plug in the tire, on the inner sidewall I might add. A VERY DANGEROUS combination! This store basically sold me tires marked as "new" which had a huge hole in it that they plugged. Below I attached images. I would NEVER be shopping at any tireplus or bridgestone company ever again, and would NEVER recommend it to anyone that value their life! Here are companies owned by Bridgestone so you too can stay away. (Tire Plus, Firestone, Dayton, Bandag, Wheel Works, GCR Tire & Service) read more

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This place is pathetic! None of their employees have a clue as to what they are doing! The manager Aaron is very rude and unprofessional. These people damaged my car and when I tried to speak to him about it,he blamed me and hung up the phone! I haven't been to them in years because all of the competent staff they had been transferred or quit. This a last minute decision that I truly regret! read more

I really appreciate the honesty I got about my truck. My truck was making some noises right before I planned a vacation . I had suspected it was the struts and was worried I'd have to cancel plans. Luckily that wasn't the case. Last month, The alignment was done at a Tires plus in Melbourne Beach and the workers here notified me of the issue being a bolt possibly not being fastened correctly and fixed it for no charge. Will be coming back here. Kirby at the front was super nice and helpful too! read more

I first met the guys at Tire Plus when I stopped in one night to have a deflated tire resealed. The tech immediately inflated it while I waited and sent me on the way with no bill. I came back recently for a tire replacement and was equally as impressed by their level of professionalism and customer service. I would recommend them to anyone for both tires as well as general repairs. These guys are great. Hands down better than any other Auto repair center in Gainesville. read more

Almost Almost 5 stars. Would have earned five if it weren't for that trying to up-sell you on services you don't need. But I know they are just doing their job in a tough economy. I've been here for 10+ years. They always always do a great job. The one thing I look for is the job done right the first time, and are there any new problems other than what I went in for. They don't rotate through management like other places. They guys that run the shop have been there for years. So they are obviously treating their employees right to keep them. read more

I have been here on two occassions regarding my tires. I went back the second time specifically because of the great service I had the first time. The person who took care of me there (Kirby) is great. He won't try to sell you anything you don't need and will be straight and honest with your service. I called several places around town to have a tire to replace and here was the most affordable as well. Anything tire related and this will be my first choice. read more

I went there to get a tire puncture repaired on a Sunday. The mechanic took a look at the tire noticed that it was new. He told me that since the tires had a warranty on them, I should go to the place i bought them at, and get it repaired for free. He could just have repaired the puncture and charged me, but he acted in the customer's best interest. This makes me believe that they have great customer service and I'd recommend them for repairs. read more

I sent my mom there who is rather old and they told her 2 hours wait time. It took more than 3 hours!! They also said the oil change is regularly $40 for the cheapest oil. That price is ridiculous! !! No where else do they charge that much for an oil change. They took full advantage of her! I will never go there or recommend it to anyone. read more

Do not recommend for oil change. Made reservation and still had to wait 90 minutes. Save your time and save money and go to Sears or Jiffy Lube. read more

Got an oil change here, which was all good and well but when I drove off, I noticed my tires looked low. Double checked the paperwork and the technician had recorded they all checked out at 32psi. I checked, three were low-- one was at 19. That's just lazy. read more

Horrible experiences they always find something that will cost extra just to do the oil change ex. The lug nut is on too tight so we might have to break it to get it off and charge you for a new one. Funny thing is they were the last ones to put it on and when I said that they magically got it off and it was fine! Second. went there to get a tire patched they said they couldn't do it and they could only sell me 4 new tires because they wouldn't put one of a different kind on or even two of them. Went to discount tire, they patched the tire for free and said I could have used the other tire with no problem. Also quoted 4 new tires for half the price of tires Plus read more

So, I'm running errands, trying to get ready to get out of town. And I go to make a right turn into my driveway and my turn signal goes, Clickety, clickety, clickety, clickety. And I am already stressed out. So I grumpily stomp into the house. And I call Tires Plus to see if changing out my blinker bulb is included in the Plus. It is. This makes me happy. I ask about making an appointment. The guy on the phone makes a 3:30 appointment for me, but encourages me to come in earlier, if that suits me, and they'll get me all taken care of. He quotes me a price of $17.95. Which I was happy to hear because it cost me $35 in Denver. I ate lumch and ran another errand and then headed over there. I got there about 3 and was told it would be an hour and a half wait. This made me less happy. So, I said I would come back first thing in the morning. And I did. A different gentleman waited on me. I got to hear all about his kids, like I care, but points for friendliness. He took the Jeep back and lickety split, the Jeep was done. I was glad it was lickety split because the waiting area left something to be desired. The tv was off and there were no treats. When he came back, he charged me $54. I didn't say anything because I'm certain he was right and the guy on the phone was wrong. Nothing is cheaper in Florida. read more

These guys are rock solid, honest, and know what they're doing. I've been taking my 82 dodge to them for the last 8 years, and they've somehow managed to keep it alive. They do a lot more than tires, they're a full service service center. read more

Worst place in Gainesville!! Their customer service really sucks. I would give 0 stars if that would be possible. I made an appointment for the next day and when I arrived there next day, they just said that they cannot take anymore customers, because they were already booked up. Why we even made the appointment if it doesn't matter at all. Stay away from this place! I will never go there again. read more

I was only supposed to be getting two new tires for my Honda Odyssey. I only came to Tires Plus because you had the lowest price in the area. When I came back 45 minutes later to get my van, your Service Manager Jeromy showed me that I needed to get the back rear tire fixed because IT WAS ABOUT TO FALL OFF. He didn't yell. He was very calm the whole time. Jeromy strikes me a very cool, calm, and collected person. He gave me a reasonable deal on the work and it got done on the spot. It probably didn't take an eagle-eyed mechanic to see that my back wheel was about to fall off, but couple that with Jeromy's honesty, helpfulness, and professionalism and Tires Plus is the only place I'm going in town for work. read more

This is the best place I've ever gone for car services. The technicians are professional, polite and knowledgeable. I keep going back anytime I need something done for my car. read more

I have limited experience with this place, but what I did have was very good. I had a nail in my tire and they told me exactly how much it was going to cost and it was done in the amount of time they said it would be. They also did not try to sell me anything else or tell me I needed a new tire like I have experienced at other places. read more

Honest people in an industry with too few of them. They always treat me fairly and act with total transparency.

I have brought 2 vehicles for tires and front end alignments . Brought it back twice, still no difference pulls bad to the right. Went to another shop they said it has never had an alignment on this vehicle. Has a transmission service now it leaks they said we Will fix it. After 2 times it still leaks. Also $40 shop fee chage was not in the quote. Don't go to this place. They charge for work they don't do. STAY away. read more

I towed my car there for checking because there was problem about fuel pump. 1. They charged me by a list of checking services (each service costs some money) but at the end they told me there was problem about fuel pump (they did not have any report about the list of services!) 2. After they checked my car, they did not put back my parts. When I later opened the hood, I found literally SCATTERED PARTS in the front hood!!!!! 3. They BROKE the injector when they check my car. Which almost CAUSED FIRE when I got my fuel pump repaired and tried the car! I almost LOST MY LIFE because of tireplus....I am so angry with it. read more

Went to the one on 34th and Archer for oil changes. No complaints. However, last time there I decided to be lazy and have them replace my windshield wipers. Charged me $10 just for installation and the wipers seemed like they were used. Really noisy and didn't work right from the start. Unfortunately, I moved shortly after getting them. A couple months later I moved to a new state and I wouldn't pass inspection due to my wipers. Small expense, but makes you wonder. read more