(Just dont use this place) TERRIBLE SERVICE DONT USE! Made an appointment sat, the appointment was for sunday at 9 AM the next day, oil change and a tire patch.. i left my car and WALKED home. When i came back at 11, they made the excuse that other people had called in at 9 so they just bumped me out of the way even though i had an appointment. They said, "some other people and things popped up." They never mentioned other appointments or people when i called. And it doesn't take two fucking hours to do oil and a patch. Garage deals. Will charge retail for walmart tires. read more

We had a fantastic experience on our visit today to have new tires, balancing & alignmen! The men were very professional and helpful as well as friendly. We dealt with Juan who was excellent. After we had our new tires installed we asked if they could perform an oil change and they said they could do that too. They were very fast & were fussy about the light color interior of our auto. Overall we were extremely pleased and would highly recommend this business! Thanks for the great job Juan and staff. read more

I needed an oil change and a tire on a company owned van. Service dept sent in a complete list of all maintenance items due. Over 5 hours later, 1:50 pm I'm still waiting on my van. I was not informed nor asked if I had time for these EXTRA services. By the time I got suspicious, the engine was already disassembled and here I still wait!! No information from the service mgr. I was only told this after I called our vehicle maintenance provider and was given the extensive list of services Tires Plus decided to push onto my busy schedule. read more

We have brought my elderly mother's car here on two occasions this year- once for tires and most recently to check out some issues. Both times we received excellent customer service and the prices were very reasonable. Due to the service we received, we plan on bringing back our personal and business vehicle for tires in the near future. read more

I took my car in for a tire patch and ended up with an employee sitting in the driver's seat of my car and something made a hole in the seat. Plus they laid their filthy right arm on the seat and the center console making a large smudge of black grease on the seat and the console... We have pictures! They claim total car care, what a joke! This company had absolutely no care or respect for our car... They also recommended replacing the cabin filter and the air filter. We pulled them both when we got home and they were both fine. From now forward I will tell everyone to never ever go to tires plus. read more

Was having an issue with my alignment after getting my tires rotated at the dealership so I decided to get the lifetime alignment package with Tires Plus. After about a month I Had a tire blow out on the highway. I was able to get it replaced the next day with Tires Plus. I set an appointment and dropped off my vehicle to get 4 new tires. My car was ready the same day and I got a good deal. The tires I ordered didn't come in time so the Manager put 4 better tires on there instead of making me wait or come back when my order did come in. The guys are always pleasant and I felt like I got a really good deal on new tires. read more

Tires Plus - Blow out!! - Tires Near Me - New Port Richey, Florida

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I walked into tires plus around 4 PM after contacting Firestone about a low tire on my car. It took 5 minutes to be greeted and when I explained my issue I was told they could not look at my car until 1 PM the next afternoon. I drove home as I have an air compressor. I called around and got an appointment set for 7 AM at the Firestone store on US 19. $176.00 due to the road hazard warranty, but great service and attention. Tires Plus on 54 should be ashamed that they wouldn't help a customer out. Never stopping there again. read more

Once again, I'll start with... I only Yelp when very happy, or very disappointed Went into Tires Plus on Saturday at 1:30pm. Six bays. Two have cars in them. A mechanic standing outside and chatting with a customer. No one working When I asked if they can help me with a nail in a tire, the answer was "Not today" But I'm fairly sure if I was buying four tires, these new employees would have been able to help. I know this because I have been buying tires from this place, exclusively, for 25 years.... And Everytime I go there and buy four tires, they help me right aaay.... THAT just came to an end read more

Upsell, Upsell, Upsell!!! This is just another business trying to pay the bills. They will try to Upsell you any way they can. You are at the mercy of a mechanic who works for a company and probably has to meet a quota for the month. I was blown away when they told me what they recommended and how much it would cost lol Found a local mechanic who inspected my entire vehicle and informed me that I didn't need the "recommended" work done and he fixed my issue for a fraction of the price they quoted. Saved me hundreds of dollars. read more

Walk in ask how much for oil change Employee asks what vehicle he gets info and quotes me full synthetic at around $60 asked how much for a cheaper change he said they can't do cheaper have to do what's in it was pretty much telling me I had no choice and was bullying me into a more expensive change. So I went to another tires plus down the street and was greeted very pleasantly and asked what oil change I would like I told him cheapest he has so I only ended up paying 29.99+tax DON'T LET THEM BULLY YOU!!!!!! Especially this guy! read more

The guy who works there is a jerk! He stands there flirting with every women that walks in and you sit there and wait and wait and the find out he has taken the women's vehicles first - he's all lovey-dovy calling them darling and sweetheart and honey but you if your a guy are shit!!! In the end two hours later he hands me my keys they did nothing - said there was nothing wring with my tire other the low pressure which he said they filled - did not fix the tire did not rotate Taurus did not get and oil change - it was 2 hours of watching this pig flirt! Disgusting! I leave and 30 mins later the tire low pressure light comes on again! Tires plus never again! read more

I LOVEEEE them GET THE CREDIT CARD AND APP OR WEBSITE FOR REBATES. I WAS PLATINUM $300+ 0% i interest for 12 months and up to I believe 36 months at a higher purchase price not I mean yes they are a little expensive but they're definitely worth it OIL CHANGE for a 3.5L and 5.8L #1 with rebate and service was $95.00 BUT thats FULL SYNTHETIC 10,000mi read more

I came into this tires plus on Monday because I had an issue with my mud flap and had to drive back to Jacksonville with my grandma the next day. I asked very simply for them to either secure what can be secured or remove it if it can't be. I paid $25 and had to leave my car at the shop. I pick up my car and am not given a rundown telling me that they did anything. I then driving back to Jacksonville yesterday and I had just barely gotten on I-75 and my other mud flap goes flying behind me. I just called to see if I could get either a partial or full refund as now I'm not even sure that they did anything and the dude who answered the phone had quite the attitude and was very short with me. He then told me to call back Friday and talk to Matt which I will be doing and hopefully Matt can be a lot more helpful than his coworker. read more

Brought my car in for a check-up. Needed a good amount of work but it was needed. They did a great job and didn't overload me with unnecessary repairs. Will definitely be back again. read more

Ask for Ronnie. He will get your vehicle rolling properly. For 5 years or so, I've been taking my rides to Tires Plus for lifetime alignments. Once I get the second alignment, it pays for itself. Totally a winner move to go with the lifetime deal. Recently, I went to this location and Ronnie told me about their lifetime wheel balance deal, which is unadvertised. I can't believe I've never known about this, so it's on now. For as long as I own my Caddy, I'll be floating on cloud 9. We also have clients bring their Jeeps into our shop, and we always refer them to this location for all their tire and alignment needs. read more

Brought our Lincoln in for Lube, Oil change and Filter. When finished they charged $95 for an oil change. Rep said they used synthetic oil. Who told them to use synthetic oil???? not me. Scammers. Checked other facilities and they all stated regular oil is just fine. Never again. read more

They used a classic Bait and Switch sales tactic. Avoid this company. I made an appointment to have four Firestone Weathergrip (195/65R15) tires put on my son's Toyota Corolla this morning at 9:00 am. I made the appointment online and received a confirming email showing the tire I researched and the appointment details. When I arrived at the store, I was told that the Firestone Weathergrip is so new they are not in stock. Whether this is true or not I don't know, but their website did not indicate it was not available. When I showed up for my appointment, I was offered another brand of tire. This is not acceptable. Avoid this company. Mike read more

Jose the service manager does not know how to run a shop and while he is busy doing other stuff, my oil change took almost an hour and a half, with an appointment and one other car in the shop. After oil change and tire rotation my vehicle almost dies when started and they lied that it was having issues prior, and writing fake notes on the recommendation page, in which the technician told me otherwise. Tools left under my hood, washer fluid left empty and then Jose yelling , shaking a pry bar at us and antagonizing my husband to do something, and be his guest to call management. I realize staffing is tough but really?! Taking my business elsewhere and closing my credit card with them! read more

Located on SR 54, in New Port Richey, this is an average tire & auto repair store. Upon entering the establishment, it appeared to be, just as it should. Various brands of tires & auto accessories everywhere. I perused the store, checking prices & supposed sales. No one ever approached me to see what I was doing in the store or if I needed any assistance. There was only 1 other customer & he was having a heated discussion with a store employee over the cost of his bill. The red flag went up for several reasons & I quickly decided this was not the store for me. If there is already conflict & attitude with a customer, I certainly don't want to be next in line. What's a girl to do? Leave the hassles to someone else & take my business somewhere else. read more

Absolutely the worst customer service. Do not come to this store. I was told one hour and made arrangements to be here to wait. Three hours later and car still is not done. Attendant tells me he never gave me an hour estimate and that I made it up. I know nothing about tire changes why would I make it up? Meanwhile I've put the rest of my day at risk because they lied to me and then yelled at me that I made the whole thing up. Chris Pagan has a disastrous store here providing terrible service to customers. Even with a hefty investment in services, there is nothing but the absolute WORST service here. Turned me off of tires plus for good. If I could give it zero stars and still post this I would. If it were possible to put the old tires back on and the fu#* out of here and never look back I would. Absolutely furious! read more

No doubt 5 Star. I had a lot of work done on my Eldorado. Everything is now perfect. Like a new car. I have confidence and trust in the work they performed. My car means a lot to me. I hate car problems. Marcos was so calm and knowledgeable, I was OK. No calls, about needing more then they said it did. Best Auto Repair Shop experience I have ever had. Thank you Marcos and everyone. Scott read more

I had taken my cars here for years mainly because it is convenient, they have long hours, and since they are never busy work can be done quickly. The sign out front says "Under New Management". Way to advertise you had a problem. Guess what-- It isn't fixed and after talking to the new manager he is by no means interested in protecting the Tire's Plus brand. Ok, this is what happened. My van's radiator cracked around six months after it was replaced previously by Tire's Plus for cracking. They replaced it about a year before that for cracking as well so we are looking at three Tire's Plus radiators over the course of a year and a half. At first they wanted to charge me the full amount of the repair but then after I informed them that I had it replaced six months before they said that the part's supplier would warranty the part but I would have to pay the labor (same arrangement as last time). Charge was over $400. I called back after tallking to my "mom & pop shop" that the manager feels is inferior that they would do the job for essentially the same price including me paying for the part. I called the store manager and calmly explained my situation and asked if he thought it was fair. He said "yes because I didn't get the thermostat replaced" I said ok, well doing research it is unlikely a bad thermostat would cause radiator cracking (AND IT TESTED GOOD WHEN I HAD THE RADIATOR REPLACED BY ANOTHER SHOP) let me explain my Tire's Plus problem. It first started when I took the van in for stalling. They said the fuel pump was faulty and replaced it and said it was fixed. When my wife tried to pull out of the lot into traffic it stalled again. They replaced (under old managment for free) several other things trying to fix the problem each time saying it was fixed and each time it stalled in the lot. Finally they said it was the transmission. Had it towed to another shop said they didn't tighten the clamps on the fuel line from the fuel pump and gas was spraying out everywhere. Then their was the second radiator. Seems that Tires Plus FORGOT TO PUT ON THE RADIATOR cap. The arrogant manger interrupted and said that wouldn't cause the radiator to crack a year later (6 months actually). No but it did strand my wife half way to Tampa at 10pm at night on her way to pick up my stepson at the airport. No their neglence greatly inconvenienced us and caused another tow back to their shop at midnight. We still gave them another chance to make it right. And this manager just wanted to keep telling me how all this happened before he got there and it wasn't his fault and there is nothing he could do about it. After I ranted about they inconvenienced us and how neglegent it is to leave off a radiator cap and how can we trust them to put an oil filter on and the plug in when doing an oil change he relented and offered to comp half the labor charge. I talked to my wife and informed her of his offer. She told me that she did not trust Tire's Plus to correctly repair her car and was unwilling to risk her life with another faulty repair. While she might not have changed her mind, if the manager had taken a different approach and accepted responsiblity on behalf of Tires Plus instead of being so arrogant it would have at least been a discussion. My new shop is significantly further from my house and busier but they are quick and at least in this case more affordable. read more

I called ahead to ask if they could get me in for an oil change at 6:10 pm when they close at 7pm. The guy who wasn't the most friendly said sure we can get you in quickly. I loaded my three-year-old daughter in the car headed there which took me about 15 minutes. When I got there there was a couple people in the lobby and when I got to the counter the guy said there were a few people ahead of me & it would be 1 1/2-2 hours!! I was not happy to say the least and he was very unprofessional. I left & I would never ever bring business to them again. I went to Walmart and they did an awesome job, & were very nice & accommodating. read more

We had a valve stem leak for a week or so, our tire wouldn't take air because the force was coming out harder than the pump inflow. So we figured we would show up and ask about getting it fixed. Jose was working the front and helped us as soon as he hung up the phone. We told him the situation and he first let us know that they were booked for another few days. Not feeling safe with our kids in the car we contemplated possibly just going down the street for their first availability. Jose offered to just simply come out and look first, to make sure that was the problem. Out of nowhere, he says "let me check something". He came back and I could hear air being pumped into the tire. He managed to fix it temporarily (or so I thought!). I asked my husband what we do from now for the valve and he told me that Jose fixed and filled it and sent us on our way at no charge. I wish we had a tip or something like homemade cookies on hand, but he was happy we felt comfortable once we got our kids back in the car. Thank you, Jose! read more

Garbage service & so as the people there, very expensive for no reason, very bad attitude, they lie all the time I'm just sick of it, never going there again... read more

I had some work done there over the weekend on my son's car. Two new sensors, new belts, oil change, tires, alignment. Was a little hesitant due to all the bad reviews I read, but it was close. They did an excellent job, car is running awesome! Staff was friendly and helpful. Would use again. read more

Despite all the bad reviews on here, I can personally say that I have had nothing but good experiences at this location. I have been coming here for 6 years and have received nothing but good service, reasonable prices and wait times, and friendly interactions with all of the employees. My car has a lot of miles and is still running great because of the services received here. Car maintenance, especially on older cars, is usually expensive: deal with it. I recommend it here and will continue to use their services. read more

STOP, Turn around and go someplace else! Unless you enjoy being lied to and ripped off. Not sure what has changed, because we have been taking all 4 of our vehicles to this location for many years. Never again. Now every time we go, no matter what the issue or which car, we get quoted $1,000 give or take a few hundred. Interesting how that always works out. Also, just this week we took our Jeep in to have a tire with a nail in it fixed or replaced. The Tires are under warranty (Bought new in 2016 and still had miles to go on the Firestone warranty). We got zero help with the warranty, and what was worse is that they sold my mother in law 2 tires new, and sent her home with the tire that had the nail in it. They charged her full price for two tires that they "recommended" be replaced, but now say she really didn't need. Then you call for help and clarification and all you get is the runaround. read more

I have been taking my cars there for years for tires and service. I even take my new cars, still under warranty, and pay because dealerships charge to much for parts and usually do lousy service. They always offer me substantial discounts for being a long time, frequent customer with several cars. Their work is always fast and quality. On my one older vehicle they do quality repairs fast with fairly priced parts. The reviewer that wrote 6 months later the car overheated because of no radiator cap -- if you don't check under your hood more frequently than that you shouldn't be owning/operating any machinery much less a car. I will always go there, and today took my 2014 vehicle there for service... instead of the dealer. read more

Great Service, great tires, and great prices. These guys are all very knowledgeable, helpful, and precise. 9 year customer. THANK YOU, Marcos, Kent, and Jason!! read more

I am a 44 yr old male and this is my first complaint letter ever to a business. Two weeks ago spent 900 on my car, today 1300. I just moved here from Palm harbor thought id check go close to home. I called my own mechanic back in largo and said i was raped. he could have done all what they did for 250 and 474. Thats huge difference. This place rude people just out for your dollar. Scary. iF U GOT THERE u will be robbed.. sad read more

This place should close there doors because they rip off hard working people. Last Saturday I brought in my Volkswagen Passat to get a routine headlight and fog light replaced. They give me an off the wall price of 102 bucks to replace a headlight and a fog light. Get the F out here!!!!!!!!!. So a half hour or so later they come and tell me that the socket burned and with parts and labor the cost was over $470. So I told them I will bring it to the dealership and then they never bothered to replace the fog light because I wouldn't give them the work. So today I brought my car into Lokey Volkswagen and they did the same check and the work was true but the price was 250 plus tax for the socket and fog light to be replaced. To all don't even go there to get a simple oil change. You need to screen your workers because they have zero customer service skills. Thanks but no thanks for the business!! read more