My kiddo needed services from Resolve after being referred by her former therapist. This review is…read morenot a reflection of the other metro locations and solely based on this location alone. We used Resolve from January 2023- up until around late last summer. Location: 5/10 The location is ideal, but can be far for folks that live further south. Sadly, it was inconvenient for us. Telehealth is available, but keep this in mind for evening appointments when are battling rush hour and peak travel times. Availability: 2/10 The LSCW we were paired had limited availability. She booked clients back to back, with little breaks in between. This made it difficult to schedule anything with her. Her latest appointment was 8pm; which worked for us briefly, but it quickly led to her burnout and emotional unavailability to my child. It was also pretty difficult to get ahold of her. Initially, I had to reach out to the front desk/admin to relay a message or schedule an appointment. I finally requested her direct email to reach out, which slightly improved communication. Vibe Check: 2/10 The office itself is nice, but the vibe was way off to me. The decor reminds me of a dentist office in the late 70's, early 80s and smelled like the plastic bib they place over you before starting a cleaning. It just did not feel very welcoming or inviting to me. I always felt awkward being in the waiting room. I know it is not easy having your child go to therapy, but nobody looked happy to be there. It was the ultimate doom and gloom. Nap time: 0/10 During my child's sessions, the therapist would wrap themselves in a blanket and doze off. This was no surprise to me, as she scheduled her last appointment at 8pm. Eventually, she started cutting back her hours to be done around 5, but at that point, burnout had set in and the damage to my kid had been done. This is beyond unprofessional. Improper Termination: 1/10 I really do not think termination was properly done with my kiddo in a way that provided closure. Luckily, we were able to find services with another therapist, but there was just lack of communication and closure at the end of our time with her. Again, this is due to burnout, which is common with therapists that book the way she did. Overall: 2/10 I cannot recommend this Resolve location to anyone I love and care about. I honestly believe there is not great management at this location because I observed burnout and the therapists did not seem happy to be there. There are better options in the city for therapy services for your kiddo. (KC PCIT)

I have been going here for years and have loved every counselor I have had! There website makes it…read moreeasy to book online and pick different counselors. Would recommend this place!

My insurance Tricare has taken them off the providers lists after what I experienced. Just because…read moreyou can doesn't mean you should. Amanda Issac whom I have worked with years prior and brought my son here. Received my request through Tricare in October of 2023 which I confirmed over the phone with Janah pagatpatan, after communicating with Amanda. Amanda tried to tell me she never received a referral which is why she didn't place my son when he had a spot open. After waiting almost a year. Amanda told me I had missed my placed spot. I had 7 attempts to contact her and she accidentally sent me an email in which we started to communicate. She then continued to tell me all the spots were now filled. She made excuses of not having the hours we need from the information on the previous year files. Then tried to blame me for him missing his spot. Amanda made a mistake and then proceeded to blame me as a customer even after being caught in countless lies and confronted with the truth. Regardless she waisted a year of my time and waiting for ABA services and my son receiving care. Do not waist your time on their waist list because you jeopardize being on a waist list that will actually get you seen. From what I experienced it doesn't sound as if the business is even doing well as she and this location was unable to tell me any information for so long. I was told Amanda was out for vacation and to leave voicemails. Which I did many times with no call backs. They could have at least told me he didn't have a spot or they couldn't fill it. Instead of telling me they can fill and have me waiting and then refusing communication for so long. My goodness. There business moto should be "If we should, we won't"!

Our son was hesitant to learn to drive and resisted the idea vehemently. In December of 2024 I…read morefinally enrolled him in Behind the Wheel's weekend class. He actually loved it and enjoyed the classes immensely. Fast forward to December 2025. Our son has spent an hour a week for the full year driving with Mr. Neff. Our son always looked forward to his weekly drive and became an enthusiastic, defensive, and confident driver. I can't thank Mr. Neff enough for providing our son with such an excellent drivers education. Our son earned his license last week and is now driving solo. All thanks to Mr. Neff and Behind the Wheel. One of the best investments we ever made. Can't recommend this school (and Mr. Neff!) enough!!

The driving instructors are very impatient and sometimes downright mean. If your kid already has 50…read morehours of driving experience, it would be a good experience. But it bills itself as a driving school, which I took to mean, they TEACH your kid how to drive. My kid had about 3 hours experience driving and then his first driving lesson involved constant yelling and put-downs, and he almost caused an accident because the instructor was making him so stressed out. We had a much better experience at JCCC.

Oh you have no idea what you are missing out on! If I could put 10 stars I would. Kids can ROCK…read moreout to 80's metal, 90's grunge, or whatever they like here. They have all the instruments so anything your kiddo likes they can try. The instructors are mostly previous students who are still "young and cool" so they have a great connection with the younger crowd. One on one music lessons are available and or join the school band that is tailored to their age group. They play in shows and practice together regularly to form lasting friendships with their band mates. Everyone who works here is fantastic and very musically inclined and knowledgeable. We finally feel like we've found our music home for lessons and all around musical enjoyment. Seen the movie? Yeah, this place is even better. Try it out, you won't be disappointed.

We absolutely loved our time with School of rock. My oldest started in their rookies program when…read morehe was 5 and had a blast. Went up to playing his first show on drums with the band, which they happily named The Snake Skulls! Price can get a little steep, but if you can afford it, it's one of the best places we've been for music lessons. The staff is amazing and welcoming. Kyle was terrific with the kids and would always stop to talk music with me when he could. Jeremy is extremely helpful with anything you need and would answer all my questions about drum tech, even helping us find a good deal on an electric kit for our son to practice on at home. Hopefully one day, we will be able to start lessons here again.

My son had an appointment for today 1/18/2021. I believe he made the appointment in late October…read more He died 12/15/2020 "waiting to be seen". New patients should be given Emergancy priority. They need immediate help. He was referred to this practice by another doctor who could not see him because he was not a drug user. When I called this morning to let the office know he would not be at his appointment because he died the assistant was rude, snippy and said I'll make that note. No sorry for your loss.

Dr. Menninger has been my psychiatrist since August of last year, when my previous doctor closed…read moreher practice. I've been very pleased with the care I've gotten from Dr. Menninger, especially in managing my medication. He was extremely helpful and concerned when I developed tardive dyskinesia (TD) from Abilify, which had been prescribed by my former doctor. It turned out I had been taking it at a high dose for quite a long time, and Dr. Menninger thought I should discontinue it. When I did, the TD symptoms showed up (involuntary mouth and facial movements that were obvious and annoying). He's been very good about working with me and my neurologist in coordinating care as I've been treated for the TD symptoms. Dr. Menninger is cautious and conservative when it comes to medication, which I very much appreciate after my experience with Abilify. I see him regularly, although only every few months, to check in on how things are going with my medications. These are short appointments and somehow there's no co-payment for them with my medical plan, so I certainly like that! During appointments Dr. Menninger takes his notes on his computer as he goes along. It seemed odd, at first, as I wasn't used to that, but now I don't notice it, and being "connected" Dr. Menninger can rapidly find and print out studies and articles on various issues for you while you're sitting in his office, which is very handy. All in all, definitely recommended!