These folks really know the local market. The caring and compassion is evident in all that they do,…read moreplus their professionalism is top notch. You can count on them to get the job done right and in the shortest period of time. Under the leadership of Liz Goodchild, this is a business that has the energy and drive to get you the best deal in real estate, whether you're buying or selling.

I have a rental unit on the market and their agent brought clients to my property. Apparently the…read moreagent left them unsupervised as someone in their party actually banged on a metal valve in the laundry room till it broke off. The ensuing gush of water has me cost thousands of dollars in damages. Carpeting and linoleum must be replaced. Even the drywall must be cut two feet up (more in other areas) as it's all water damaged. My unit is off the market as it's now uninhabitable. Need-less-to say, I find their business standards to be lax or non-existant. Their lack of professionalism is costing me more than I can afford. Obviously, I would never hire them as my realtors but I don't want them to ever step foot on my property again.

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

In preparation for selling our family home I FaceTimed and Zoomed with Mary O'Malley. She's…read moreexperienced, straight forward and empathetic. I appreciated all she put into preparing for our initial call and feel she would be an excellent choice for helping sell a home. Not only does she know what she's doing, she's a normal person--a rational, trustworthy voice to guide me through what could be a very emotional process. If you've got a house to sell in the Mt. Prospect area, call Mary O'Malley.

My husband and I had the most positive experience using Baird and Warner. Agnes Kakareko went…read moreabove and beyond in every aspect to ensure that we got a home that a love. She was incredibly thorough, sending us properties she knew we would like and researching properties we had found on our own. Her response time was phenomenal, she went out of her way to ensure that all of our needs were met in a timely manner. Agnes also negotiated the cost of repairs into the sale of the home so we would not have to take on any additional costs. Our first loan officer dropped the ball on our closing and Agnes came in and took control of the situation. She recommended a new loan officer and even got the fees that our initial loan officer had caused us to incur, dropped. I felt completely comfortable working with Agnes, she made our home buying experience a breeze! I cannot say enough good things about her and Baird and Warner and I will be recommending both to all of my family and friends.

We were in need of a survey for closing the sale of our home. The Murry & Moody team were terrific…read moreto work with. They scheduled our survey on a short notice. Even with an expedite fee the cost was reasonable. Barbara and her team were thorough and detailed. Noelle was able to answer all our questions promptly and accurately.

Murry and Moody provided a quote within hours while I waited nearly 2 weeks for another surveyor -…read moreafter calling to see what the hold up was. M&M gave me a better price and kept me informed on when our surveyors would be out and within two days I had copies of the plat, a PDF sent and a CAD file for the architect.

We wanted to send out a big SHOUT of appreciation for our Realtor, Ginny Opsahl from Remax at Home…read more Ginny's professional help and guidance was excellent throughout our home sale and new home purchase! She is very knowledgeable and experienced in the entire sale as well as purchase process. We have purchased 3 homes and sold one with GINNY OPSAHL/ REMAX AT HOME!!!! She is fun to work with, easy to talk with when it gets stressful and kind and available by phone and in person when you need help. After we moved out of our home we had to call her early in the evening because we locked ourselves out and our cats were still in the house! She came right over to let us back in. Her customer service is exceptional and we trust her in these HUGE financial decisions. Mark and I HIGHLY recommend GINNY OPSAHL team at REMAX AT HOME. You'll be COMPLETELY SATISFIED and HAPPY in your new home!

The worst service, they charged fees, it's their business now, and giving property to other…read moretenants, do not work with them!!!! It's second time they charged and don't help me!

The mobile notary service was highly convenient and offered excellent value. We were able to have…read moreour documents notarized in the comfort of our own home.

When you need important documents handled quickly and correctly, Express Apostille & Notary…read moreServices is exactly the kind of place you hope to find. Scheduling was incredibly easy. We needed several estate-planning documents notarized, and it can be surprisingly hard to find a notary who handles everything--signing, stamping, witnesses--efficiently and professionally. Here, it was seamless. Service & Experience *Appointment scheduling was smooth and flexible *Quick responses to initial questions about pricing, witnesses, and requirements *They provided all necessary witnesses on-site *The full notarization process took less than 30 minutes *Pricing was very reasonable given the number of documents we had What Sets Them Apart *Excellent customer service--fast, clear communication from start to finish *Clean, professional setup that makes the process feel easy and stress-free *They also offer apostille services, which is a huge convenience. Instead of navigating government offices downtown or waiting at limited DMV locations, you can simply make an appointment here and get it done without the hassle. Verdict Express Apostille & Notary Services makes a traditionally inconvenient process unbelievably smooth. Great communication, efficient service, reasonable pricing, and the convenience of both notary and apostille offerings in one place. Five stars and highly recommended for anyone needing document services in Chicago.

I worked with Laurie using her to help us find a home in the North Chicago area in late summer,…read more2016. We were planning on relocating from Southern California and needed someone who had experience as an agent and knowledge about the area. We searched online and found a unique home that we thought would sell quickly. Laurie and her husband Jeff (also and agent) went and looked at the house on our behalf, took photos and offered their personal perspectives about it to us before we would have ever been able to travel and see it ourself!! I knew right at that point that I had found a special agent. Laurie is VERY responsive in all forms of communication. We exchanged emails regularly during our search over several weeks. After a few weeks of working with her, I traveled to Chicago to look at several homes. Laurie was out of town during my visit due to previous vacation plans, but made sure that I was well taken care of by another agent from her office during my visit. Laurie had an outstanding attitude during all of our communications. She truly loves what she does. After my visit to Chicago, we decided not to relocate to the area. Laurie took the news without a bit of disappointment and still wanted to be of help in any way that she could to us. That is the true mark of a professional. If you are looking for a seasoned agent with an outstanding attitude that loves doing what she does helping her clients, Laurie is your best choice. If you work with her you will not be disappointed.

After my Brother's untimely passing, I found myself in unfamiliar territory as the person…read moreresponsible for selling his house. Laurie and Jeff were extremely patient and professional during the months-long process of bringing his house to market. They provided advice and insight that was incredibly helpful. Their years of experience in the industry clearly made all the difference and they left nothing to chance. When it came time to list the house, they did a fantastic job - I couldn't believe how many showings were arranged in such a short period of time. Long story short, we had the house under contract within 3 days for $27K over asking price. The closing went without a hitch. I'd say that's a 5-star performance in any book!

William L. Seymour currently manages 7 or so Associations…read more (See URL wlseymour.com/Associations/Associations) Living at Riverwalk Condominiums (which his site lists incorrectly as Wellington Court... but DOES accurately demonstrate his level of competence and attention to detail) for 2 years as of May.... this is my experience with this management company, as both a resident AND briefly as a Board President Some background info... I have had previous experience (4+ years) as a Condo Association Board President. Also 4 years directorship on the Chicago Chapter of a Professional Board... so suffice it to say I know how Boards are supposed to work. I also was pre-law before I switched to IT. Legalese is not foreign to me. Bylaws are simple. Contracts are simple. Vendor management and RFPs (requests for proposals) aka obtaining bids... is simple. Property Management is not difficult. It's small business operations with only volume being the variable... number of units, work orders tickets, workforce management and customer service. Reporting to the Board on situations requiring management decisions... otherwise it should be Business as Usual on solid business practices. Service level agreements outlining the statment of work should be clear... scope what a Management Co. Is supposed to do is not rocket science. This 'management' company... experience from my 2 years of residency... has advised the Board to... raise the assessment 2x (9.3%) each year... so now I pay an ADDITIONAL $684 a year that I did in 2013... for what exactly? Adding to the reserve I get... but if I am paying more... I expect the budget being managed excellently. So what do I see? Direct experience... this Association has been told BY WLS not to use an Attorney in Board Meetings to save money... result? Lack of adherence to standard bylaws of the IL Condominium Assoc Act and Riverwalk Condominium's stated bylaws. Best examples: 1) Annual Meetings... notification and posted dates never seen at the minimum 21 days prior. Most associations post these at the beginning of the year... because... wait for it... they're ANNUAL meetings... seen 4 days notice maybe... March meeting didn't even have a location. Nothing mailed or posted yet for June... did I mention the June 3rd one was supposedly per WL Seymour...not existing... til I pointed out the reservation at the Rolling Meadows Library calendar. Then a pause... and response that it was rescheduled due to a conflict. Riiight. 21 days bud... not 3 days. Maybe you should get KSN to help you after all. 2) Board elections. Bylaws require notification and solicitation of candidates for open Board positions. Never seen that happen once aside. from a sentence in a notice about the annual budget. Show up at the meeting and the few people there appoint each other... and from their own admission they have never served on a Board before... if you actually notify owners per bylaws, you might have people show up... or mail out election information... get more than the same 2 or 3 people... that have no experience in Board membership, financial operations and vendor management. Yup they rely on the advice of... William Seymour. Non-Attorney... Who tells these people the can add charges for the owners without permission... like adding them to a class action tax appeal without notification... (got the emails and verbatim quote from misled Board members... one who has never served on one before... yup) Then billing their account for the unauthorized legal actions with a fee higher than assessment payments... then taking prepaid assessment money to pay those fees... and this making the account have a balance instead of being zero / negative credit balance. And don't get me started on the Board's response of 'why are you trying to micromanage?' when asked why a vendor's accepted estimate (4x actual measurement, 105% markup on mulch) was questioned... Yeah... if you have this management company... take a look at the vendor estimates and contract management. They like to let elevator maintenance bills run free from 2008... not renegotiate when they can... like 2013... and go from $450 to about $700 per month... Vendors get the best deals when WLS 'manages' your associations money... so look forward to annual 10% assessment increases and 2 week turn time on requests if you are lucky to get one at all. When your association is collecting 15K per month in assessments but has 20% of what the recommended reserve... and a Board that lets a Management Co. That doesn't like to provide itemized accounting run it... you have to wonder what is going on.

Our home owner's association, Fairfax Village, uses W L Seymour as our management company. The…read morecurrent manager inherited this company from his father. I've heard many long-term residents remark that the son, the current owner, doesn't manage association business as well as his father did. Even our board members are frustrated by the lack of follow-up by Mr. Seymour. Phone calls and emails are frequently abandoned without any response. Personally, I've been dealing with W L Seymour for over seven months regarding an issue with the association owned storm sewer drainage pipe that clears water from rain gutters and the sump pump away from my unit. My patio frequently ends up with 4-5 inches of standing rainwater and there has been some seepage through my basement floor. I have an email history going back and fourth indicating that they'll have a plumber contact me, but I'm still waiting for that phone call. I would not recommend this management company for managing your home owner's or condominium association.