Progressive is not transparent in their policy value. Nov 6 2025…read moregot and internet quote for the current car information I provided. I got a surcharge $17 to correct the DOB secondly after 2 hours I received the email to make an account. insurance with them they asked for the car millage. There is no law in Florida to provide car annual millage to the insurer. Dec 22 2025 received email progressive demanding an surcharge for $395 for providing the car millage they did not accept. The company is not transparent, The underwriter is worse Their threat is to cancel the policy for non payment of the deceitful charge Note I paid $631 the Nov 6 2025 for the premium. Now they want more money. This is fraud! DONT BUY OR DO BUSINESS WITH CORRUPT PROGRESIVE

After paying my insurance premiums for many years to Progressive, I found out my coverage is…read moreworthless. On 2/12/26, Claim# 26-519416008, while driving on I-10, taking my wife to the airport, my vehicle, a Ford Explorer, was hit by a GMC truck insured by Progressive. The driver of the truck ran away. According to the investigating officer, the GMC truck was at fault in this accident. I'm a good driver, no tickets and never had an accident where I was at fault. For almost a month, I have had a nightmare dealing with Progressive to pay for my vehicle repair. On 3/10/26, almost one month after the accident, I received a letter from Hunter Wells in the claim department stating that Progressive could not find a valid coverage for the incident and they will not be able to pay for my claim. I'm a retired auto body I-CAR, ASE-certified technician. I had already started to repair my car. This vehicle has steps, a handle, and a place for a wheelchair. My wife must have this vehicle to take her disabled mother to her doctor appointments. This vehicle is very safe to repair. I replaced the front fender and door with used parts, and they fit perfectly. (see pictures) On 3/14/26, Hunter sent another letter stating the total settlement amount for my vehicle is $7,299.89. There is a catch: Progressive will salvage and keep my vehicle and sell it at the auction for a high premium. My vehicle, a Ford Explorer, was purchased new by my father-in-law. Three years ago he passed away. He made sure this car was in perfect condition the whole time he owned it. I have all the records to prove it. I have put about $5k in upgrades, including a platinum extended warranty for an additional 85,000 miles left. This vehicle has a full warranty, just like owning a new vehicle. Progressive, they know I must have this vehicle, and the only way they will pay me is if they salvage the vehicle and I surrender it to them. I researched Craigslist, Marketplace, and can't find a single similar vehicle, a Ford Explorer IronMan rare edition for sale by owner. Most of the other available vehicles come with a salvage title, are not safe to drive, and cannot be fully insured. It's been 3+ months, and the final decision I will not receive a single penny for the damages caused by a drunk driver insured by Progressive.

Ray was great to work with, he was able to get much lower rates with the same coverage's on all of…read moreour vehicles. I may have just caught him at the right time because he was able to get everything from the quotes to contract all in the one phone call. Very through and attentive. Highly recommended

I've been with Ray for 8 years, and he's always been outstanding. He's extremely responsive…read morewhenever I've had questions or gone through life changes, and his knowledge ensures I always have the best policy for my needs. On top of that, he's friendly, approachable, and genuinely enjoyable to talk with. I highly recommend him!

Would definitely recommend. Carley was super helpful, kind, and continued to follow up to make sure…read moreI got the documents in and even preemptively wrote before my insurance expired and offered other, lower priced options for my renewal.

Coriano Insurance Agency made the entire process of replacing my landlord insurance incredibly…read moreeasy. I received a notice that my existing policy for a rental property was being discontinued, so I reached out to Coriano for help. Since they are a broker, they were able to shop multiple carriers and find the best landlord policy for my situation. I worked with Caitlin B, who was responsive, knowledgeable, and quick to help. She guided me through the options, secured a new policy promptly, and even helped me set up online access and e-statements with the new carrier. Excellent service from start to finish. Highly recommend.

Marcela was super friendly and efficient. She made the entire insurance process quick and smooth…read more Highly recommend!

I wish it were possible to give negative stars. After being a loyal Allstate customer for decades…read morewith multiple homes and autos covered, I had to file a claim. Not only was Sonia NEVER available to speak to me personally, no one in her office ever cared about the issues I was having with Allstate until I asked them to cancel my policies. Then all of a sudden they were interested in helping me, but it backfired when it took them so long to come back and say they couldn't help me that they then say they cannot go back far enough in time to when I had asked them to cancel my coverage, so I am stuck paying for two policies for the overlap period, which again, apparently there is nothing they can do to help with. WORST AGENCY AND SERVICE I HAVE EVER EXPERIENCED. STAY FAR AWAY FROM SONIA AND HER AGENCY!

Phoenix Insurance Group is amazing and has helped me so much with obtaining insurance over the last…read more3 years. I was feeling lost and frustrated and they were able to help me find what I needed.

Great insurance company! Always very responsive & helpful with all of our needs. We will continue…read moreto recommend Casey & her team!!

Super friendly staff. They go out of their way to help and work with you. I'm so happy I stumbled…read moreupon this place.

I contacted the business and spoke with Regina and explained that I was calling to get a quote for…read morehome and auto. I contacted a business before Bill Hunter Insurance Brokers and they had a three day backlog for quote requests! Regina was great, completely professional and collected all of my information in a few minutes and sent me a quote by email (my request). I definitely recommend her if you are looking for fast and great service.

Great customer service & they save you money!!read more

I came in at a slow time and had a wonderful time chatting with Cecilia. She seemed very…read moreunderstanding and worked to find me a lower cost insurance for my vehicle. My gripe is not so much with the office, but rather the insurance company I received for my car. Had to drop that once I found out who was insuring me. The office will work with your budget, but make sure you know who's insuring you.