Beware. This company promised a warranty and did not provide it. The invoice did not include a…read morecompany name. I will be contacting the BBB to investigate.

I've had tremendous pleasure doing business with triple a garage doors. My call was answered…read morequickly and I was able to be serviced the same day I called. They did service on my door springs and solved my other concerns. Thank you. The value of the service has been unmatched to any other company I've worked with. I've scheduled my annual service in advance.

Excellent work, thank you! My entire door had to be…read morereplaced. They came out, took measurements. The door had to be locally manufactured, then the old door had to be replaced. The technicians were kind, knowledgeable and courteous. The new door is like a dream, operates very smoothly and as quiet as it can be. Thank you for the quality job, highly recommended!

From booking online to a brand new state-of-the-art garage lift installed, I could not be happier…read more The entire installation was done in about and hour and some change and payment was done simply and on the spot. The lift works with my car and phone and offers so much in terms of ease of use and accessibility. I could not recommend Precision enough--I felt communicated with and informed and supported from pre to post installation. I highly recommend getting your lift installed with them!

Nov 2025 Returned home one evening and standard press of the…read morebutton to open garage door parking in reverse. I look in rear view mirror and camera screen to notice the door was still down....tried again, see the light turn on and starts to go up...then bounces no more than about half inch in close position. Thinking possibly something fell over in the garage and tripped the sensor causing it to not open. Enter the garage from the interior and quickly assessed the problem --"broken spring". A label for business "C.D." who installed the garage door with phone number, so I called and left a voicemail. The next day, I called back after 8am and the phone rings and rings. Fast forward, good thing I asked a friend for a back up company just in case. My friend highly recommended Garage Door Specialist and sent me their contact information. Thank goodness! If my friend would have sent email sooner, I might have had same day service. Nonetheless, the particulars. I called in the morning AND the phone was answered by Jessica. Jessica is pleasant, took the particulars and had a technician in the area and asked if homeowner available between 10am-12pm. I stated "yes!" and hopefully closer to 10am as I had an important conference meeting to attend. Then, I received notification of the Technician who would be in touch. Another text when technician was on the way. Our Technician, Saul, arrived before 10am! After introductions, entered the house to inside the garage. Confirmed broken spring and looked over the equipment. It is the original since 2006. I asked Saul if we should change the whole garage door system versus parts necessary NOW and a potential problem or issue shortly after today. Saul stated he would get hi tool for measurements, then give me quote/estimate. Reviewed quickly and approved work to be done. Also mentioned to Jessica and Saul about military veteran and a referral. A discount was issued. *Note to owner: please consider offering the standard 10% discount versus $25 for first responders and educators as service providers in the area offer even if just on parts, thank you. As Saul went to vehicle to get supplies, I received a return call from "C.D". I thanked and said that a Technician is here just getting ready to do the repair! Impeccable timing. Saul finished quickly as I did not set timer...everything was tested and perfected by Saul. Then handed me device to enter payment and called office, Michelle answered. Payment confirmed, got some business cards. Mission completed in one visit on same day of phone call! THANK YOU very much! Unfortunately I did not have cash on hand to give to Saul to buy lunch, might want to consider that on the app when paying (suggestion). Again, Technician and experience with Garage Door Specialist solid 5 stars . After getting home from work, I called the business, Michelle answered and I identified myself and asked to speak with the owner. She placed on brief hold and transferred call to speak with Jimmy. I thanked Jimmy for taking my call and wanted to share our positive experience with his company the same day! Keep up the good work and I will refer to our neighbors and friends in the area without hesitation. Of course no one anticipates having a problem when a convenient press of the button permits moving freely in and out of the garage. Yet a major inconvenience when a part fails wreaking havoc and unexpected challenge and expense now. May this review ease the pain of searching for a garage door repair company. Save yourself aggravation and contact Garage Door Specialist. Thank you everyone for your assistance and resolution today! Solid 5 stars from initial contact, service, and payment.

Quick service. The tech came the same day. Gave great advice. My 9 year old garage door works…read morelike new now. Would definitely recommend them.

Ready to Roll Garage NC replaced my broken spring and did it right. They explained the difference…read morebetween ball bearing rollers and standard rollers, and took time to calculate my door's weight to ensure the correct spring specs. The technician carefully calibrated the spring tension using precise adjustments, testing the balance throughout to make sure the door stayed in place when lifted halfway. The door now operates smoothly without any issues--it feels a lot firmer and less wobbly on the chain while being drawn up, which tells me the spring tension is properly matched to the door's weight. Professional work at a fair price--would use them again. They also offer a warranty on top of the manufacturer which is much better

Can't say enough good things about these guys! In the middle of showing my house for sale and the…read morespring on our garage door breaks. On a Saturday. With scheduled showings coming up. Called them and they were here within an hour and had the door operational within about 30 minutes. Tyler (the technician) communicated everything clearly and professionally. Just A-plus experience with everyone involved!

Would not recommend!!! I called to schedule someone to fix my garage door. I was quoted a labor fee…read morebut not a service fee. After the technician fixed my garage door, I was told about the service fee, which the company refused to wave, even after explaining the circumstances. Beware of being charged double what you're quoted!!!

From the owner: Stuck in the garage? Door off the hinges? Need door glass replacement? We understand how important…read moreit is to be able to receive service right away. If you need service today call us at (888) 554-3667 right now!

I was locked out side when the smart key batteries failed. John responded to my call immediately…read moreand made it across town in about 15 minutes. This was appreciated because it was 29° out and I had just arrived home from vacation. John assessed the options, and got me inside very quickly through a back door without a smart key. Although he did have to drill out the cylinder in the deadbolt, he was able to replace it & rekey it on the spot. I'm comparison, when I called the only locksmith open at 7:00 am when I arrived home, he showed up with a crow bar and his solution was to break the door frame then drill out the smart key and replace it with deadbolt. John was worth waiting for! Not only did he respond quickly, resolve the issue quickly, he did the entire job at a very reasonable price without damaging any doors or their frames.

John arrived on time, was friendly and completed the job quickly. I highly recommend him.read more

Thanks Travis for troubleshooting the problem that I am having with my garage door!…read moreStephanie thank you so much for clearing up everything for me. You are awesome!

Thomas arrived on time. Was very knowledgeable and replaced a broken spring within 30 minutes. Will…read morecontinue to use this company.

I cannot imagine a better home repair experience! Jeremy communicated promptly to schedule a…read moreservice call to replace a broken garage door cable. He arrived promptly, was pleasant and courteous, did the job efficiently, and charged a very modest fee. I will recommend him to our neighbors and will definitely use Door Dummies for any future garage door needs. I will add that Jeremy started this business independently (not a franchise) and takes obvious pride in his work.

We requested Door Dummies come out on a weekend after our garage spring broke. They knew exactly…read morewhat springs to use on our garage door after measuring weight and installed them quickly. It's great to have a working garage door again. It's rare to get great service like this. I'm impressed! I do my research and am mechanically skilled. Door Dummies is a legit father/son team using US parts and US labor you can trust. They put relationships over profit which is rare in this marketplace. Dual spring replacement should cost around $400-$500. It's unfortunate to learn there are other scammers out there charging $1000+ for these services with fake warranties to grandmas. I got bids on Yelp with people charging the the most, with the most reviews, and have the least valuable services if you look deep enough. It's good to replace both springs and potentially end plate bearings each time. Door Dummies will be honest if you need those replaced. Average spring life is about 7-10 years. It's worth contacting Door Dummies to check these out if you are in that age range. Getting stuck in your garage when they snap is dangerous. Door Dummies is a honest company and you should help them build this business on original North Carolina values.