Nov 2025 Returned home one evening and standard press of the button to open garage door parking in reverse. I look in rear view mirror and camera screen to notice the door was still down....tried again, see the light turn on and starts to go up...then bounces no more than about half inch in close position. Thinking possibly something fell over in the garage and tripped the sensor causing it to not open. Enter the garage from the interior and quickly assessed the problem --"broken spring". A label for business "C.D." who installed the garage door with phone number, so I called and left a voicemail. The next day, I called back after 8am and the phone rings and rings. Fast forward, good thing I asked a friend for a back up company just in case. My friend highly recommended Garage Door Specialist and sent me their contact information. Thank goodness! If my friend would have sent email sooner, I might have had same day service. Nonetheless, the particulars. I called in the morning AND the phone was answered by Jessica. Jessica is pleasant, took the particulars and had a technician in the area and asked if homeowner available between 10am-12pm. I stated "yes!" and hopefully closer to 10am as I had an important conference meeting to attend. Then, I received notification of the Technician who would be in touch. Another text when technician was on the way. Our Technician, Saul, arrived before 10am! After introductions, entered the house to inside the garage. Confirmed broken spring and looked over the equipment. It is the original since 2006. I asked Saul if we should change the whole garage door system versus parts necessary NOW and a potential problem or issue shortly after today. Saul stated he would get hi tool for measurements, then give me quote/estimate. Reviewed quickly and approved work to be done. Also mentioned to Jessica and Saul about military veteran and a referral. A discount was issued. *Note to owner: please consider offering the standard 10% discount versus $25 for first responders and educators as service providers in the area offer even if just on parts, thank you. As Saul went to vehicle to get supplies, I received a return call from "C.D". I thanked and said that a Technician is here just getting ready to do the repair! Impeccable timing. Saul finished quickly as I did not set timer...everything was tested and perfected by Saul. Then handed me device to enter payment and called office, Michelle answered. Payment confirmed, got some business cards. Mission completed in one visit on same day of phone call! THANK YOU very much! Unfortunately I did not have cash on hand to give to Saul to buy lunch, might want to consider that on the app when paying (suggestion). Again, Technician and experience with Garage Door Specialist solid 5 stars . After getting home from work, I called the business, Michelle answered and I identified myself and asked to speak with the owner. She placed on brief hold and transferred call to speak with Jimmy. I thanked Jimmy for taking my call and wanted to share our positive experience with his company the same day! Keep up the good work and I will refer to our neighbors and friends in the area without hesitation. Of course no one anticipates having a problem when a convenient press of the button permits moving freely in and out of the garage. Yet a major inconvenience when a part fails wreaking havoc and unexpected challenge and expense now. May this review ease the pain of searching for a garage door repair company. Save yourself aggravation and contact Garage Door Specialist. Thank you everyone for your assistance and resolution today! Solid 5 stars from initial contact, service, and payment. read more

See all

Quick service. The tech came the same day. Gave great advice. My 9 year old garage door works like new now. Would definitely recommend them. read more

The technician was good about explaining the troubleshooting process as he diagnosed and repaired our garage door opener/closer. After completing the repairs, he also performed preventive maintenance on both of our garage doors, springs, etc. and explained what parts were still under manufacturer warranty. Communication was good throughout and pricing was fair. Would recommend to others and will use their services again should the need arise. read more

One day, all of a sudden, my garage door would open only a few inches. Determined that I had a broken spring. Researched internet for Garage Door companies. Found Garage Door Specialist. Communicated with them on their website message option. They provided an estimate, which I could not get from another company. An appointment was made. They communicated by email and text on the appointment, updating me on the arrival time. Julian came out, as promised, during the appointment window time and performed expert, excellent work. He was cordial and answered all my questions. Two springs were replaced and when the work was done, the garage door opened and closed significantly quieter than it had before. I highly recommend this company for garage door problems. read more

Jaxon came out to replace our old and unreliable garage opener with a new system. The new hardware is impressive but the star was Jaxon who explained everything clearly, did immaculate work, and did it quickly and efficiently. He even had the right new motor on the truck so he was able to upgrade us immediately. The price was great but the service and communication from the company is even better. read more

Had Bob come out for a maintenance call, since we'd had the door for 3 years. Bob stayed in touch before he arrived, got here early, did a terrific job, and I also learned some maintenance tips. read more

After several quotes I went with Garage Door Specialist. Very professional and detailed oriented. I was impressed by their customer service. Went with a higher end door for better insulation and couldn't be happier. Thank you Tyler and Eric for making the installation a good experience. Recommending to several neighbors read more

I was recommended the Garage Door Specialists by a family friend for my garage door repair (spring replacement). They arrived the next day and were quick with email/phone correspondence. Jordi was my technician and he did a great job with the repair! I appreciated how he laid out all the costs ahead of time so I had full transparency before accepting the quote. He was on time and completed the job within the estimated time. Highly recommend him & GDS! read more

Garage Door Specialist - New spring - Garage Door Services Near Me - Raleigh, North Carolina

When I spoke to the lady on the phone, I thought she understood me while I tried to be clear. I needed someone to help me get my MyQ connection working properly. Since buying the home, I never actually needed to use the garage door app, but I recently needed it to work. When the tech got here, he was under the impression that I needed remotes for the door. No, that wasn't it. So we hit a snag there because he didn't know anything about making third party apps work. In the end, the bottom line was that I wanted to open the door remotely, using the app. However, as long as I could use their remotes instead, I guessed I didn't care how it was done. I had an old remote from when I'd bought the home, but it never worked. He made it happen. The tech gets all the praise here. He was straightforward with what he could do, performed maintenance on my equipment, walked me through some operations, set me up with a new remote and gave advice on routine upkeep. He killed it and I appreciated his hard work on this hot weather day. The price was somewhere around $200 and I feel that's too pricey for an hour of service, so there's the loss of one star. I still say I'm satisfied with the job and definitely recommend them to everyone. Just giving a heads up on what to expect from your wallet. The review is more like a 4.5. A. read more

I contacted the company mid morning for repair of my garage door. A technician was out before 2 PM the same afternoon. They were courteous, quick to respond and very easy to work with. Alex did great work, and I truly appreciated the service and fast response. It was an excellent value! read more

Garage door torsion spring broke and wouldn't open. The technician took about an hour to repair. He was professional and seems to have done a good job. Although wish he would have cleaned up after getting done. Reason for three stars - lack of price transparency! Over the phone I was quoted all in $450 (confirmed on phone) but after the job was done, the invoice had an additional $135 labor charge. Left a bad taste! read more

Damaged my garage door while backing up. Got it fixed it on the same day by Garage door Specialist. The quote was very reasonable. Extremely satisfied the way the service order was carried out to our satisfaction. read more

I would recommend LH at Garage Door Specialist. He explained what is recommended and how to keep the equipment that was installed in good condition. On time and professional! Thanks LH. read more

Came on time. Serviced garage door and explained the issue I was having and recommended a solution. Felt he was honest and gave me options. Will use them to replace a motor. read more

Called this company after seeing their high ratings on Yelp. They certainly earn this reputation. Alex showed up very fast and quickly gave me an easy to understand quote. He was then able to install the new garage door openers the same day. Alex was very professional and did a wonderful job. Would recommend. read more

My garage door stopped working suddenly, so my call to Garage Door Specialists was my first. Julian arrived within a little more than one hour after my call. He diagnosed the problem and fixed it in less than an hour; and also fixed a couple of other annoying issues with the door. The price was very reasonable. Thanks, Julian, for quickly getting this door working! read more

Showed up on time, completed the work without problems, polite and pleasant employees, fair price.

Had an excellent experience with this company who came out to replace a garage door opener. The tech told me what was wrong with the old opener (over 25 years old) and we discussed repair and replacement options. I went ahead with a replacement, which was done quickly and efficiently. I have used this company several times over the last 10 years and I've always had good experiences. read more

Tony, the technician, arrived promptly. He discussed the issue with the spring and the total cost of the repair. Tony also explained the 10 year warranty and 60 day service guarantee. Outstanding professional service! read more

Great quality, great service, quick to respond and up front with pricing and estimates. Called in to request a service appointment in the morning, they had availability for that afternoon, were able to answer questions regarding pricing which was spot on when the technician came out for the service. Tommy did a great job and was informative and quick with the work at hand. Not only are they all of the above, but they were honest in their estimate coming in at half what 2 other places quoted. I would definitely recommend. read more

Recommend GDS for the installation of a new door. Easy process for a quote, techs arrived ahead of schedule and install quality was on point. read more

I had a great experience with the Garage Door Specialist from start to finish. I called them on a Wednesday afternoon to ask about pricing and availability for them to fix my garage door spring, because it broke. They explained in detail the pricing and procedure, giving me a ballpark estimate for what I could expect to pay, but also breaking down each component of it (parts, labor) clearly. Thankfully, they had someone available that same day to come to my house and fix the spring. Tyler was the tech that came, and he was on time, was quick but careful, and not only did he fix the springs, he explained to me how to maintain the springs and garage door - something I never knew before. He went over some things to look out for in the future, in terms of parts that may need to be maintained or replaced, and the final cost was what I was quoted over the phone. I would recommend the Garage Door Specialist to anyone who is in need of some help with their garage door in this area. Thanks for the great work! read more

My garage door opener stopped working and I made a couple of phone calls. Both calls went to VM. Luckily the cars were not in the garage and I could do more research on who to call next. When I called Garage Door Specialist, Stephanie, answered on the first ring. She told me Bob could come out in a couple of hours. I told her I liked the name Bob and she said he was their best tech and had been with them the longest. Bob called almost at the exact time Stephanie said he would be available. I have a one-word description for Bob - he is the Bomb. He knows exactly what he is doing and is extremely modest about how good he is. All of the garage doors and openers are from Overhead Door Co. and were hired by M/I Homes when the townhomes were built in 2008. I am convinced after speaking with Bob that the openers they used were worst than builder grade and the springs never were fitted correctly for the door. One person could barely open the door with the opener not engaged, after Bob did his magic and installed the correct springs you can use two fingers now to open the door. It will save wear and tear on the new LiftMaster opener that is WiFi and Bluetooth equipped. Opener light is LED and even has a camera. I am extremely pleased with the company and especially Bob. He did such good work I gave him one of my wife's award-winning cinnamon rolls. read more

Garage Door Specialist - Garage Door Services Near Me - Raleigh, North Carolina

See all

Tommy came out to repair my Genie 3024 Garage Door Opener. He diagnosed a broken spring which had been installed by another company just 6 mo previous. That spring burned out the motor in the Opener. I asked for a quote to replace a complete new system. I agreed to the replacement and had a new system within 2 hours with an in-depth explanation on it's operation, warranty, how to lubricant the door,etc. My wife and I couldn't be more satisfied with Tommy and his company's response. Would definitely recommend them and would encourage you to request Tommy as your Serviceman. read more

They had someone out within an hour of me calling. Swapped in my new springs quickly for a reasonable price. Highly recommend! read more

Garage Door Specialist - New garage door springs - Garage Door Services Near Me - Raleigh, North Carolina

I appreciate the promptness and professionalism of this company. They were prompt and even offered to come earlier. The issue was quickly diagnosed and within the hour, garage door was repaired. Payment was quick and easy and I immediately received a receipt. We are happy with this service. We did not get other quotes to compare it to, but I do appreciate being able to use the coupon that Yelp provided. read more

Wonderful service. Other garage door companies wanted $240 to get my garage door back on track, Garage Door Specialist charged me $125 and the technician had a great attitude. Can't recommend enough. Don't call anyone else. read more

Great service from Stephen, who was installing a newer gearbox and chain bar we inherited from my Father to upgrade our 18-year old one. Garage Door Specialist was $100 cheaper than the other two companies I received a quote from and their receptionist (Michelle, maybe?) was by far the most competent on the phone to work with. I hope I don't need garage door service for another decade or more, but if I do, GDS will be the company I use. read more

We Had A Torsion Spring Break In Two Separate Places On A Monday Morning 9am. Called Michelle & She Apologized That Nobody Would Be Able To Come Out Until Wednesday. While I Frantically Called Around Other Places With NOT As Great Reviews, Michelle Proactively Called Me Back & Said They Had A Cancellation. Eric Was Here Promptly By 11am, Both Torsion Springs Were Replaced & He Showed Where The Cable On One Side Was Likely Going To Break In The Next 3-6 Months. So... I Had Him Replace Both The Cables. Bing-Bang-Boom... Out The (Now OPEN Garage) Door By Noon. After Testing The Door, We Both Noticed The Belt Had A Gap In It. I Was Able To Order The Belt From Liftmaster Directly. When It Arrives, I'll Be Having Eric Scheduled To Replace It. Exemplary Service From Both Eric & Michelle. Able To Keep Our Bank Appointment! Believe The Reviews... These Guys Are The Best Around! Update: Eric Came & Installed The Belt That Was Still (Gleefully) Under Warranty With Liftmaster. Really Wish More "Service-People" Were Like These Folks. The Understanding Of The Words "Above & Beyond Customer Service" Is Not Lost On Them. Thanks Loads! read more

Great experience. Showed up on time and replaced everything quickly. Would recommend!

I had a new garage door installed and openers and had my old ones serviced... they were very kind... and worked to please me to no end... loved the job that was done read more

I called this morning for a significant issue with my garage door. Stephanie, who answered the call, was extremely helpful and responsive. She asked relevant questions and made arrangements that fit with my schedule. Craig, the Technician, promptly arrived and was able to not only take care of the issue quickly and professionally, he went out of his way to make sure I was satisfied with what he did. He also provided some helpful preventative maintenance tips. Based on my experience, I highly recommend Garage Door Specialist. Their pricing was very fair and their professionalism was outstanding. read more

Our garage door arm broke off the door. We called GDS and they were able to come out the next day. Tommy fixed the door, tightened the springs, and also serviced our other garage door as well to make sure it was in good shape. Appreciate how fast they came out and that Tommy was able to fix the broken door quickly and for a reasonable price. Overall happy with the service. Would recommend. read more

Garage Door Specialist were able to get my new garage door quickly and they installed it as soon as it arrived. It was smooth and easy to work with them. They do require a 50% deposit up front, but I imagine that is quite common in this industry. My new door looks great and works great! read more

I called them and scheduled me three day after. The technician arrived on time, and he explained my options, either get parts for my ancient garage door motor or get a new system. I'm glad I chose to get a new one! They are super silent, and the remotes are easy to operate. I like that I don't have to turn on the garage light. The motors have sensors, so they turn on with movement. I highly recommend them. read more

Garage Door Specialist - Three new garage door openers. They are super quiet! - Garage Door Services Near Me - Raleigh, North Carolina

Craig came out today at scheduled time frame. He assessed the door operating system, and was able to repair on the spot. He programmed a new opener, and affixed the outdoor pin pad. He programmed it as well. Craig is personable, honest, and enjoys his work. He praised his employers, which is rare during these times. Highly recommend him, and the company. read more

They responded promptly to our asking for a quote to replace our garage door. While it took a few weeks for the door to arrive at their shop, they installed it without further delay. Chris and Craig, the installers, we're efficient and friendly and did a great job on the installation. read more

I had a wonderful experience with Garage Door Specialist. I contacted them through Yelp for an estimate on a job. They were very quick to reply and give a very accurate estimate for the job. When they came out to complete the work the technician was very professional and explained the aspects of what was going wrong with the door. I highly recommend this company. Their customer service and work was excellent! read more

They came promptly and solved the problem. This is a good outfit when you spring breaks or your door malfunctions. Keep the number handy.

I found this company on Yelp and called based on their 61 excellent reviews. They live up to their five star rating. I called late in the day yesterday, when the motor for the garage door opener started smoking and the door would not stay closed. They scheduled me for the very next morning. The repair person, ALEX, was just superb. He was prompt, alerted me to his arrival time, and quickly diagnosed the problem. He installed a new unit, since mine was very old and parts no longer supported. There was no attempt whatsoever to upsell. He showed me how to work everything and programmed the remote into my car. Plus he was very polite and efficient. Years ago, I had a very bad experience with another local company (PDS are the initials). This company is the opposite, with free diagnosis and clear pricing. Plus a $25 discount for finding them on Yelp. While I am hoping this new unit outlives me, I would use this company again if I have any problems. I highly recommend you use this company too. You will be very happy with your choice. Thank you for your honesty and great service, Garage Door Specialist! read more