Would not recommend!!! I called to schedule someone to fix my garage door. I was quoted a labor fee…read morebut not a service fee. After the technician fixed my garage door, I was told about the service fee, which the company refused to wave, even after explaining the circumstances. Beware of being charged double what you're quoted!!!

From the owner: Stuck in the garage? Door off the hinges? Need door glass replacement? We understand how important…read moreit is to be able to receive service right away. If you need service today call us at (888) 554-3667 right now!

Andy was a lifesaver! Our garage door was bent and damaged and got off track before what is…read moresupposed to be the coldest weekend this winter. He came to provide an estimate, but actually ended up offering a very cost effective solution to just fix it on the spot! He was at my house within 2 hours of me reaching out to WeFixIt, and did an excellent job. I greatly appreciate him and WeFixIt!

Once again, Yelp led me to a great business. One evening, our automatic garage door suddenly went…read moreoff track, and became stuck midway and was visibly crooked. The rollers were literally falling of the track. It was a mess. This company contacted us quickly and someone came out the following day. He was on time, didn't give us the run-around, diagnoses the problem, fixed it within 20 minutes, and was on his way. It was a very fair price as well. He let us know that eventually, we'll need a new door because ours is bowing, but didn't try to sell us one today. When that time comes, we will be calling him back.

Awesome service. I contacted Paul and received immediate attention. The service provided was…read moreoutstanding and the job was completed quicker than I expected. Very fair price, professional, and responsive. I highly recommend Paul and Door Jam Garage Repair for any garage repair needs!!

My garage door broke unexpectedly recently. I immediately panicked because my car was IN the…read moregarage and I needed access to go to work the next day. Lucky for me, my friend saw a Door Jam Garage Repair truck across the street, so we both went over and asked the repair man if he could fix my garage door. He was at my house with the hour and replaced the broken spring as well as all other moving parts, in an hour! He knows his stuff!! My 11-year-old garage door now operates like new and I have peace of mind. Highly recommend Door Jam Garage Repair1

I generally hesitate to leave such a bad review for a business with so few reviews, but this was…read morethe WORST customer service my family and I have experienced thus far. To be fair: I directly interacted with Kate myself only once, but I was witness to the continued attempts by my family to get her to do a simple garage door opener installation. We bought the garage door opener kit from Lowe's and gave Kate a call. She gave us an installation estimate of $100 and said that she could come install in 3 days. She said she could be there between 3-5 PM on the day of installation. She actually showed up at 7:30 PM. We were worried so we called her that evening a total of 3 times. The first two times, my mom answered. Now, my mom's English isn't the best as she's got an accent, but it is definitely understandable. The first time my mom called, Kate told her it was the wrong number. She called the number on her card again and this time, Kate gave her a rather rude "I can't understand you" and hung up. I called her the third time, to which Kate VERY rudely said, "This is my cell phone! Why do you people keep calling me??!" ....Oddly enough, she called us back in a few minutes saying she would be at the installation (2.5 hours late). To cut a long story short, Kate was not able to install the door opener that evening. She claimed the chain was too short. So then, my dad went to Lowe's and got an exchange. He also measured the chain length on EVERY unit sold, and it was all the same. At this point, we were a little suspicious as to whether Kate could actually install a garage door. She made various (almost hilariously unbelievable) excuses for our last attempt to have her come install. Now this was the THIRD time we scheduled for her to come out. She did not even show up. My dad called her again prior to meeting and she said she couldn't find her car keys. She did not call us to let us know this, and she did not answer any calls after that. We are beyond disappointed in the "service" that this company offered. She failed to install a garage door opener and after taking 50% of the service fee and 3 separate installation dates, refused to answer our calls. Please think twice if you want to use Kate's Garage Doors.

I have used a number of garage door repair services to repair my garage doors and I must truthfully…read moresay that Kate's Garage Doors were absolutely the best in service repair and customer service. I found their service to be fast, honest and dependable, I feel that there was a connection made the moment I met them, just a real pleasure to do business with. Joe did a fantastic job installing my new garage door opener and explaining how everything works. Kate took a look at my garage doors and suggested that I get new doors after I mentioned that I might be selling the house and because my garage doors were in really bad shape. I'm looking forward to continue doing business with this company, their prices are definitely something that are both reasonable and affordable, they are simply THE BEST!

Called the guy up and told him my tension spring had snapped and both cables were a mess. He said…read morehe could come out around 5pm. I felt weird about that because it's dark at that time during January. He said he could do the job in 30 mins in the dark after looking at my photos. His quote was $450. I felt weird about that too. A job you can do half blind in under a half hour for that kind of money? Made me feel like I could do it myself after watching a few YouTube videos. But no...that's why there are professionals in this world. Still...$450!!! I felt pity on myself!!! Okay, he came out, did the job and everything went exactly as he'd said. On top of that, the garage door had never opened so smoothly. I wrote him a check because using a credit card is a very difficult procedure with these guys - and unnecessarily so. You're a business. Make using credit cards EASY. Anyway, the tech was really cool. A good guy. For the life of me, however, I don't see how this job should cost what it did, but my due diligence said that was a common charge. Okay then... Guy knows what he's doing. Call them.

I hired Titan to replace the broken spring and cables on my garage door. They were fast (assessed…read morethe problem, located the parts, and installed all in the same day), easy to communicate with, and explained how to properly maintain my garage door so the problem wouldn't happen again. Francisca, who manages the office communications, was incredibly helpful and easy to talk to, and provided the best customer service experience that I've had in a long time. Overall, they did great work and I would work with them again.

Ready to Roll Garage NC replaced my broken spring and did it right. They explained the difference…read morebetween ball bearing rollers and standard rollers, and took time to calculate my door's weight to ensure the correct spring specs. The technician carefully calibrated the spring tension using precise adjustments, testing the balance throughout to make sure the door stayed in place when lifted halfway. The door now operates smoothly without any issues--it feels a lot firmer and less wobbly on the chain while being drawn up, which tells me the spring tension is properly matched to the door's weight. Professional work at a fair price--would use them again. They also offer a warranty on top of the manufacturer which is much better

Can't say enough good things about these guys! In the middle of showing my house for sale and the…read morespring on our garage door breaks. On a Saturday. With scheduled showings coming up. Called them and they were here within an hour and had the door operational within about 30 minutes. Tyler (the technician) communicated everything clearly and professionally. Just A-plus experience with everyone involved!

Nov 2025 Returned home one evening and standard press of the…read morebutton to open garage door parking in reverse. I look in rear view mirror and camera screen to notice the door was still down....tried again, see the light turn on and starts to go up...then bounces no more than about half inch in close position. Thinking possibly something fell over in the garage and tripped the sensor causing it to not open. Enter the garage from the interior and quickly assessed the problem --"broken spring". A label for business "C.D." who installed the garage door with phone number, so I called and left a voicemail. The next day, I called back after 8am and the phone rings and rings. Fast forward, good thing I asked a friend for a back up company just in case. My friend highly recommended Garage Door Specialist and sent me their contact information. Thank goodness! If my friend would have sent email sooner, I might have had same day service. Nonetheless, the particulars. I called in the morning AND the phone was answered by Jessica. Jessica is pleasant, took the particulars and had a technician in the area and asked if homeowner available between 10am-12pm. I stated "yes!" and hopefully closer to 10am as I had an important conference meeting to attend. Then, I received notification of the Technician who would be in touch. Another text when technician was on the way. Our Technician, Saul, arrived before 10am! After introductions, entered the house to inside the garage. Confirmed broken spring and looked over the equipment. It is the original since 2006. I asked Saul if we should change the whole garage door system versus parts necessary NOW and a potential problem or issue shortly after today. Saul stated he would get hi tool for measurements, then give me quote/estimate. Reviewed quickly and approved work to be done. Also mentioned to Jessica and Saul about military veteran and a referral. A discount was issued. *Note to owner: please consider offering the standard 10% discount versus $25 for first responders and educators as service providers in the area offer even if just on parts, thank you. As Saul went to vehicle to get supplies, I received a return call from "C.D". I thanked and said that a Technician is here just getting ready to do the repair! Impeccable timing. Saul finished quickly as I did not set timer...everything was tested and perfected by Saul. Then handed me device to enter payment and called office, Michelle answered. Payment confirmed, got some business cards. Mission completed in one visit on same day of phone call! THANK YOU very much! Unfortunately I did not have cash on hand to give to Saul to buy lunch, might want to consider that on the app when paying (suggestion). Again, Technician and experience with Garage Door Specialist solid 5 stars . After getting home from work, I called the business, Michelle answered and I identified myself and asked to speak with the owner. She placed on brief hold and transferred call to speak with Jimmy. I thanked Jimmy for taking my call and wanted to share our positive experience with his company the same day! Keep up the good work and I will refer to our neighbors and friends in the area without hesitation. Of course no one anticipates having a problem when a convenient press of the button permits moving freely in and out of the garage. Yet a major inconvenience when a part fails wreaking havoc and unexpected challenge and expense now. May this review ease the pain of searching for a garage door repair company. Save yourself aggravation and contact Garage Door Specialist. Thank you everyone for your assistance and resolution today! Solid 5 stars from initial contact, service, and payment.

Quick service. The tech came the same day. Gave great advice. My 9 year old garage door works…read morelike new now. Would definitely recommend them.

From first contact looking for a quote to waving bye as Ryan drove away after a job well done, we…read morewere not disappointed with the professional courtesy and workmanship provided by Raleigh Garage works. Our older garage extension springs had snapped one evening and we not only contacted our Home Warranty company, but we also looked for more repair quotes from the local area. This is where Raleigh Garage Works was found. We were even given a referral by another garage repair service shop suggesting I contact Raleigh Garage Works for my repair (who I was already working with to get a quote). Ryan was able to quote quickly and pretty accurately without me sending pictures with only a brief description to go by. Ryan was able to narrow down and adjust his initial quote as I answered his smart questions and provided pictures of the broken garage door spring. Scheduling with Ryan was a breeze and fast. Now my garage is not only in line with modern garage door spring systems but it is also now quieter and smoother operating. I highly recommend Raleigh Garage Works for any garage repair or conversion projects you have planned...or not planned.

Ryan did an excellent job with my recent garage improvements. We're very pleased with our new Lift…read moreMaster system. Ryan provided great customer service and conducted this work on time and within budget. The new system works so nice and quietly. We are very thankful!