Condescending and arrogant when answering the phone to take a noise complaint. Hung up on us when…read morewe asked his name. Unbelievable. Th I s was Thursday, July 10th. We can't find anyone's direct contact info on their website to complain to a manager.

Working for cascade enforcement has been a great opportunity for me. They actually care about their…read morepeople and willing to work with them. The monthly staff meetings give the agents and management a chance to get to know each other and discuss any needs or issues they may have. I quite enjoy working with this company. Great people to work with, great clients, and I got to work some amazing sites and events. Come join a great team

We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

I was having an issue with one of my sensors and when I called the owners, Rick and Tammy are…read morealways so easy to reach and pleasant to work with. Part of the problem was solved, but what they did is send out one of their technicians and his name is Jarrod and he did a great great job. Super nice, very pleasant, walked me through a couple of things that I had forgot how to do and then wanted to make sure everything was taken care of before he left. I would recommend this company to anyone who is looking into an alarm I've had nothing but a great experience !! Patty W

We bought a new house with a Honeywell alarm system and wanted to get information on it. We checked…read morethe Honeywell homepage and they listed 2 dealers. We called the support for the first one and got someone overseas who said they could not help us. Then we called the second one, Security First Alarm, and got a very nice local guy who talked us through the whole thing. They were great. Will definitely use them in the future.

I took a condo mailbox key here and made three separate trips while they repeatedly tried to…read moreduplicate it. None of the keys worked. After wasting my time and multiple failed attempts, manager refunded $4.25 instead of $5.25 he charged me. Unprofessional and incompetent service.

Spoke with Troy about opening a safe, he advised me they would be able to help…read moreMe at the shop. Went to the shop and they acted like I had stolen the safe and it was a crime for me to have it opened, despite having all the documentation necessary to prove ownership. The guy working (not Troy) was rude and dismissive. I left with my unopend safe, and went elsewhere and had it opened. I won't be back.

I hired Solution Pro Security for personal security at my company event, and Francisco and his team…read moredid an excellent job. They ensured the safety of all my guests, effectively managing the crowd and making sure everyone got home safely without any incidents.

From the owner: What makes our security company unique is our commitment to providing customized solutions tailored…read moreto each client's specific needs, backed by a team of highly trained professionals with specialized expertise. We leverage cutting-edge technology, including AI-driven analytics and smart surveillance systems, to ensure maximum protection. Our client-centric approach emphasizes transparent practices and exceptional customer service, fostering trust and long-term relationships. Additionally, we actively engage with our community through safety initiatives, reinforcing our dedication to creating a safer environment for everyone.