I've asked for 4 consecutive years to be removed from their mailing list because I am not in need…read moreof insurance and they refuse to remove me from their list, saying the larger Farmers list is to blame. Sorry, in this day and age it's got to be incredibly easy to get someone removed off the list. If you can't be bothered with a small detail like this,why would I trust you to my insurance needs?

Angela and her staff are the most attentive, knowledgeable and dedicated insurance agents I've ever…read moreworked with. I am not very insurance savvy but they helped me to understand every aspect of each policy I signed up for. AJ's agency holds all my personal and business policies and I don't feel like I could be in better hands. They let me know when and where I can save money without me even asking... Angela has also made a personal visit to my home when I had an adjuster there looking at my roof... their service is outstanding. I've referred everyone I know to them. They are the best.

Muy Buena experience good service I will comeback to same store for more…read more Herminia and Francis were great!

francis and herminia you're the best thank you great service and helped us out with the entire…read moreprocess from start to finish! Thank yo, guys!

What can I say other than this is the best place for me to use my WIPS account for rent! Pat always…read moregreets me with enthusiasm and laughs at my terrible jokes. He helped me the first time I used my WIPS Account and I couldn't be more thankful. I wholeheartedly recommend coming here.

Horrible place to get a loan. I have done title loans In the past Ect! Never had any issues. Every…read moreother place has been great. I signed up for text alerts twice never received one. Called and told the girl "Brittany" I'm going out of town for work and asked if they could do a payment over the phone with my card she didn't know and said she would call me back. Called back two days after due date and was told it was too late and they could possibly arrange something for this coming wk and they haven't gone to the "bank" yet. Called and spoke to manager about making a payment several times and he kept saying he would call me back. Work all the time so I just needed to know when I could come in and make a payment. Or what could be done! No one ever calls back or responds. The day before thanksgiving (today) they pull the money off my card and leave me broke. No Black Friday shopping now or dinner for that matter. I am livid the response I was given was "the manager I was speaking with,Chris, his son was hit by a truck so she said he left and didn't get to take care of anything or do paperwork regarding my loan." I have no problem rapaying the money I loaned. But a little communication and a call about it would have been nice. Now I have no time to prepare for anything. This place sucks!!! Run run run!!!! Do not go here! They deserve negative stars!!!

Super sweet people! Always nice talking with them...had great renters insurance and are easy to get…read morea hold of. Pamela and Emma were amazing!

I wanted to write a review because I am a satisfied client of Pamela Guerrero Farmers Insurance. I…read morepreviously had a policy with another Farmers Agent, but it was very hard to get anyone to answer the phone, return calls, or reply to an email. I am very satisfied with Pamela, who is always available, friendly, and helpful. She handles multiple policies for me, so definitely I recommend!

They are here for to help in any way they can. They treat you like family and show real genuine…read moreconcern for what's going on. Nyelli is so great. She is helpful, warm, and welcoming. She is my absolute favorite!

I've been coming to this location for a few years now & my accountant Lynell Dillard is truly the…read morebest in the business I'm beyond thankful for her She is professional, reliable, & incredibly helpful I feel confident knowing that I'm in good hands with her She genuinely cares abt her clients & the staff here are also amazing I highly recommend!

Your employer is excellent I love her professionalism and she is always friendly and she answers…read moreall of my question I never had a problem with Mrs.ileene and she deserves a raise.

Sierra is TERRIBLE!! DO NOT GO TO THIS LOCATION!! UNPROFESSIONAL AND RUDE!! didn't even try to help…read moreme at all. Was very dismissive and wasn't even trying to hear what I had to say. And I've been with ace for 10years!! Plus I have direct deposit!! That lady was inconsiderate and we do not need those type of people in Dickinson. Very very rude and dismissive. Ace should be ashamed to have her as a customer especially in an area where people need help whenever they can get it. Wouldn't even attempt to help me cash my check bc the banks were closed so I asked my Job for paper check bc I have bills coming out tomorrow. Don't go to this location she's rude and won't help you. She asked to call my job but I just left there I locked up I have the keys I was the last one there and she wasn't trying to hear it. Very rude and was pushing me out the door, still talking mess to me as I walked out! Also did this in front of another customer !! DO NOT GO TO THIS LOCATION!!

My experience with the League City branch has been outstanding. Today Breanna helped me to set up…read moresome new Certificates of Deposit after carefully explaining my options. In the past month I have needed some guidance on deposits, and accounts and the staff has always been willing to sit down and explain the options and selections that are available. The only issue at this time is road construction in front of the branch as the city is installing new deep sewer lines, but getting around the traffic to get outstanding service is worth the time.

This bank misleads customers about credit increases. I was told that if I maintained a low…read moreutilization for six months, I would be eligible for an increase. After following their guidelines, I was denied for 'not having enough credit history,' even though I have multiple accounts and years of credit use. They also refused to review my income documents (1099/W-2) to prove my financial stability. Customer service was unhelpful, giving me conflicting information. If you value transparency and professionalism in a bank, I recommend looking elsewhere and this isn't the first time having problems with them. Beware and go somewhere else professionally qualified.