After being a customer for decades, I can say that my loyalty has not been rewarded. In fact,…read morewhenever I file a claim for a loss, which is rare, Allstate makes things worse by treating me as though I were a criminal, leaving me feeling not only disrespected but also cheated, disappointed and failed me as a customer. This will be my last coverage period with Allstate. If you do not wish to be bamboozled, nickleandimed, or hoodwinked (i.e. cheated) especially, in a time of loss, adding the insult of institutional theft to injury, then DO NOT GIVE ALLSTATE YOUR BUSINESS. STAY AWAY FROM ALLSTATE.

My business with Don at Allstate has been easy,peasy,lemon squeezee! That means, it's been a very…read moresimple process to get the insurance, they've been upfront about my policy and any changes made and taking care of my needs and just all around good company with very knowledgeable people to work with. I appreciate the good vibes! Thank you Don Forhan and thank you Allstate for all your continued effort to keep me and my family safe and secure.

Had a great experiance moving drivers and personal liability insurace to a new state! Would…read morereccommend!

I highly recommend Evelyn Jamison and her crew for insurance needs . She got us a package of…read morerenters, two auto insurance, and 2 20 year level term life insurance policies. Evelyn is right there in the CWE of StL when you need her. Real people, passionate, will work hard to meet your needs. Avoid fly by night online insurance companies from who knows where. Online insurance co never there when you need them

I have been banking at this branch for over 25 years. I have had several personal and business…read morechecking and savings accounts. As well as several car loans and commercial real estate loans. The people that I've worked with have known me by name when I walk in the door. However, since the merger has taken place, I haven't seen as much incompetency in a business anywhere else in my life. I tried to make a simple transaction of a loan payment after mistakingly paying a few bills after writing a check that I had forgotten about. My reserve line had covered this, and I merely went in to make the loan payment from my savings account. From that point, it took me almost a week to get this transaction resolved. I had gotten errors through the online app, so called the branch to have the payment made for me, and was met with so much confusion and incompetency for such a simple transaction.. by the end of the call, I was very frustrated, but assured that the loan payment was made and I would incur zero interest. However, upon checking a couple days later, I witnessed that the payment had not been made, and in fact a transfer had been put into my checking account. When I called back, I was again met with much confusion and the banker even attempted to try to close my overdraft protection account all together and leave me unprotected. Why on earth? Would anybody suggest this? I may need to take my banking somewhere else as I am now fearful for the safety of my accounts at this bank.

I would like to solicit all Electro Credit Union members that were impacted by the merger to…read moreCommunity America to express their frustration to the CEO Lisa Ginter of Community America about their lack of information regarding the information that we needed for this merger. Routing numbers and account numbers provided two to one day before conversion, no checks for Community America for at least 2 weeks if not longer. Their poorly developed online bill payment system which has you guessing on where the payment is going! Inadequate online banking support and nothing but placating you and providing idiotic solutions! If you do not feel like contacting Lisa Ginter, please flood Community America with their failure to provide a welcoming customer experience!

Fidelity Wealth Management is not worth the fees or the headache…read more I was charged 1.22% quarterly and promised a "designated advisor" for that fee, which is not correct. As a paying client of Wealth Management, you get a team email address and whoever is on the advisor's team will respond to your email or you can schedule a phone mtg via their calendar scheduling system. I never met my advisor in person (only via phone), he never put any effort into building a relationship with me, he talked down to me, negated anything I questioned especially when I wanted to learn why he was investing me the way he did, he basically churned my account each month for his own benefit (commission/bonus), etc. When I asked a simple question as to whether I should start a Roth at age 59, because I'd never done a Roth before, my advisor said I could start one or not and that it was really up to me. That was it. No discussion on pros/cons, tax implications, etc., nothing. I ended up asking the same question on the Bogleheads site and received lots of very helpful free advice regarding Roth and investing in general. Fidelity sent me a customer survey and when I responded that I really needed to educate myself better so I could manage my own investments, my Fidelity advisor called me up ranting & raving that my survey comment will affect HIS bonus, etc. If Fidelity doesn't want honest answers on their obviously non-confidential survey, perhaps they shouldn't send surveys to their clients? I scheduled a phone appointment with my advisor and received several text & email messages confirming the appointment. Then, I took time away from my job and sat on the phone for over 25 minutes and my advisor never dialed in. He completely blew off the mtg. After I called his office, I was informed that my advisor was no longer with the company and was pursuing opportunities outside of Fidelity. I asked when Fidelity was going to inform me of this because I had a scheduled phone mtg today and they said his exit was abrupt and it wasn't their fault because the scheduling system is tied directly to the advisor only. After paying $5,000 for less than 9 months with a bad Fidelity advisor, I terminated Wealth Management. When I emailed Fidelity Customer Service to file a formal complaint regarding my bad experience, I received a canned scripted email saying they investigated my complaint and the only thing they can offer me is a new Wealth Management advisor within the same office. No thank you. Fidelity accepts zero responsibility if you get stuck with a bad financial advisor.

I am a 3rd generation investor with Fidelity Investments and they have always been great. During…read morethe pandemic when many lost most of their funds at other places, I took a small dip then the way they handled my funds actually made me money, not lost it. I was better off thanks to fidelity. They always help me with a live person that addresses any concerns, and they assist with short and long term planning goals. Everyone is knowledgeable, professional, personable, and helpful.

Stephanie helped me when I needed to cash a check. I just wanted to let you know that she was very…read morehelpful and knowledgeable. Answered all my questions. The Fenton Mo store was clean. I was very happy I went to them to cash check. Becky

I dread insurance renewal time every year, but finding Jo Hutchison at Founders this year made…read moreeverything better. She made sure I understood all of my options and helped me complete the process with ease. She even saved me hundreds of dollars per month and I'm forever grateful! I now don't have to dread insurance renewal time and they will be my forever brokers!

Looking for dependable and affordable health insurance? Founders is the place that offers just…read morethat. The staff is professional and friendly.. they found me exactly what I was looking for. I recommend Founders insurance company to anyone looking for good dependable affordable insurance.