As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Omg since I opened an account here I have to say the main reason I'm so happy here is miss Linda !!…read moreI don't even know anyone else working there lol she handles everything it's like going to see a friend not a loan person she knows customer service and always works with me . If she ever leaves I probably will too lol

Very nice people that seem to care about your finances. They explain things clearly and give…read morerecommendations based on your personal needs instead of just treating every account the same. I'd recommend this group to anyone looking to safely invest.

Very professional fast and easy.explained everything very well .we were very very pleased and will…read morerecommend them

Great staff and good place to do business. If you're in a bind and need help this is the place to…read morego.

Great community partner who faithfully gives back to Blount County through service and support of…read morelocal nonprofits. So glad to have LeConte Wealth Management in our region!

Great office with a great staff. Anytime my mom or myself has ever needed anything they always are…read morethere to help. We have never had any issues and I recommend them for any of your needs.

***If you want State Farm insurance, that's fine, but please choose another agent.*** I am 8 months…read morepregnant and found more affordable coverage for my family. I called to cancel my policy with State Farm, a company I have been insured through for about 10-11 years, so changing was a difficult decision for me as I had enjoyed my coverage over the years, I just wanted something a little cheaper since my baby . When I called to cancel, Angie who works in Deanna's office forgot to mute and started talking negatively about me to someone else in the office. Angie mentioned that "Megan Yeary left", that she assumes that's why I didn't add my "husband or boyfriend or whatever" to my policy, and even discussed my driving/accident record-- aloud-- to someone else in the office. Other things said were like, "she seemed fine the other day, not sure what her problem is", etc etc. I never had a problem-- I had been happy with my coverage for over a decade and just wanted something cheaper, and before today, had nothing negative to say about the company at all. After she said all this about me, there were several seconds of nothing before Angie sent me straight to a survey line without informing me of my cancellation date, my refund, or anything at all. I stopped by, went in, and told her I heard everything she said and that it was incredibly unprofessional. I then went home and called State Farm to make a formal complaint against her and now I am waiting for the results. It is bizarre that I was treated like I was breaking up with my insurance company when really I was just trying to find more affordable options for my family. And if that was Deanna laughing in the back of the office at what was happening-- shame on you. You get paid entirely too much to treat your customers like you are a girl in high school.

First off dealing with insurance is not my favorite thing to do and with that said after dealing…read morewith the ladies at Nationwide Insurance - Kristi Troutman Ayres (Knoxville, TN) my fear is gone . It was a great experience dealing with Jessica and Pam they worked so hard to make sure they got me the best price possible and saved me a 1000$ a year. I can't thank you enough for all your hard work. They have shown me that me my business is important to them. I'm so glad I took the time to call and let them go to work for my family and I. Thanks so much

Dan was fantastic to work with. We were out of state and buying a property in Knoxville. Dan and…read morehis team made it painless. We closed on time without any complications. He and his whole team were a pleasure to work with.

This is a review of Dan Hall at Elite Service Mortgage…read more I never thought that I would have an experience with a mortgage broker that I would classify as "great", but Dan proved that it greatness is possible. In the past, my experiences with mortgage brokers have been stressful and a necessary evil. We purchased a house in Nashville, and our realtor recommended Dan Hall. We are so glad that she did. Dan spent a lot of time understanding our needs, making his recommendations, and answering every single question we had in a language that we understood. And we had a lot of questions. With just that, he's already the best mortgage broker I've used. But what really set Dan apart was that he made the process go smoothly. He told us what he needed from us in advance, what things were time critical and what things could wait. He held our hand. He took time for us, and he sincerely wanted us to be satisfied with his response ensuring that we had all the information we needed. It sounds trivial, but every mortgage I had gotten prior to Dan was stress inducing and the broker made us feel like they were doing us a favor. But Dan truly appreciated our business. And the cherry on top was that Dan found us a better mortgage rate than any of our "due diligence" calls to other lenders. Dan is the best.