I switched to CACU this year, and feel right at home. This is the first time I feel like like my…read morebank is on my team. Specifically, I came in with an error I made on Christmas Eve. Devyn Oatis didn't have to correct it but he reached out to branch manager James Shoaf and corrected the issue. These two made my day!

From the owner: We are located inside Hy-Vee and are here to help with all of your banking needs. From opening an…read moreaccount and applying for loans to instant debit cards and our 24/7 ATM, this location is all about convenience and the personal, friendly service you know and love.

We really like this branch. Like us, this place is new to Lee's Summit. We arrived in April of 2023…read moreand this Chase branch opened soon after. The location is convenient for us. The staff is very kind, warm, welcoming and helpful. Everyone we've talked to has been super nice, from the branch manager on down. Spencer, the banker, is very helpful and always follows through. Guiding us through some Chase hoops with our Trust and the new associated account. I would highly recommend this Chase branch!

without a doubt, the best people and banking system in the entire area. I am forever. Grateful to…read moreKassi Simpson, who expedited an auto loan for my son. I have used her several times in the past for loans it's fast, friendly and easy.

You might find this all across the Midwest, but I wouldn't Bank on it. Get it…read more This is a popular bank that seems a lot more ethical than a lot of the big box banks. I appreciate them, and some of the things they've done have been above and beyond what you expect. If I ever did end up living in the midwest - specifically my beloved Kansas City - I would be mainly banking here from now on. I've been here 3 times so far, and it's become one of my regular stops when in the big K C.

I own a small business and have used several banks over the past 19 years for business and personal…read morebanking. I avoid Bank of America since they have nice technology but are too large to care and once lost a $10,000 business deposit due to a computer error that took the corporate office a month to resolve. I had Peoples Bank for business and personal accounts but they were a mess. We finally moved to Bank Midwest in 2009 and have been extremely satisfied with the service, policies, support and staff. Bank Midwest is a good sized bank with the feel and service of the small town local bank. It's like I grew up with their staff, they smile and treat you with respect, they help whenever you need it and have always been great whenever we had a question or issue. The business checking and services are excellent, the people are great and they offer everything the large corporate banks have but actually care about customers and the companies they service.

After being a customer for 15 years Security Bank aided Straight Talk wireless in ripping me off of…read more$250. Before Xmas 2025 I ordered a locked Iphone and 1 month service. Did not arrive. Call center for Straight Talk in a foreign country. No help, no order number, no invoice, nothing. Went to Security Bank and was told no problem but I needed to wait 30 days to report. I purchased same thing at Walmart since it was Xmas gift. After 30 days I went in to bank and filled out affidavit. A week later Security Bank sent letter saying I was denied and was just out the money. What about the month of service for the phone that was never received nor activated ? Sorry, you are just out. What kind of bank does that to a 70 year old long time customer? You have zero protection if you use Security Bank debit card. My new bank said that should never have happened.

I would like to thank PJ at the Woodland office for helping and going above and beyond with my…read moreaccount.

Fantastic coffee shop in Country Club Plaza. Reasonable prices and a great atmosphere to work for a…read morebit. I'm not a Capitol One cardholder, but if you are they give you 50% drinks! Coffee is provided by Verve Coffee Roasters. My Cortado was excellent!

As a new-ish capital one member, I was super excited to utilize this space. Then I realized, anyone…read morecan go here! You don't have to be a member. One of the benefits to being a member is the discounts on coffee but that's about it. At this particular place, they have rooms for studying/working, games to play, lots of comfortable seating, a full service cafe, and other amenities. I was pleasantly surprised!! I was also happy with how friendly the staff was when going there. I did not love my latte but will try a different flavor in the future.

I went to their seminar called "Eat & Educate". They provided pretty useful speech about funding…read more (Look like every month has different topic) I always love the bankers show you how they work with their customers instead of pushing them. Although I am with other bank, I would consider about them in the future :)

From the owner: Central Bank is a privately held $11. 6 billion bank holding-company headquartered in Jefferson…read moreCity, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. We specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide.

The experience I had at NBKC was phenomenal Jessica Franke answered questions with knowledge she…read moreknew exactly what she was doing. always easy to contact, and she took her work home with her. GREAT JOB JESSICA FRANKE

I inquired about a home loan for some land out in Kansas and when Jeff Hiller called I accidentally…read morehung up (he called in the middle of the day I was moving the phone and accidentally pressed the button) and this guy gave me less than 50 SECONDS to call him back before he gave me a ride text. I will never work with this company again as I've never met such a short tempered and unprofessional employee over a simple inconvenience.You can read the text for yourself and here's a the screenshot of the call record that he didn't even wait a full minute to text before I was calling back.

Recently deposited a check from USAA into my Navy Federal Credit Union account and then USAA…read moreabruptly stopped payment on this check. The bad thing is that the credit union had already gave me credit and I removed the cash. It was significant, over $5,000 for an accident involving my car. USAA had stopped the check because they thought it had been overnight end to the wrong address. Incredibly, the credit union worked with me without hassle as I worked with USAA to reissue the check. The Navy Federal Credit Union basically gave me an interest free loan for 10 days until I finally got the new check. Fantastic customer service from both the staff on location and those I dealt with by phone. I also have a car loan through them and have been very satisfied with the service I've received. Thanks Navy Federal Credit Union!

My good friend called to get information on a problem was told he has to some in. That's a 2hr…read moredrive 1 way Not great customer service

The associates at the desk never greet you, there's no signs stating if you should wait in the…read moreseating area. When finally someone decided to help me, she was terribly rude and acted like I was wasting her time. This occurred every time I go in there.

My husband passed away and they started reversing all of the payments I was making to our…read morecreditors. I called and found out it was because he had died. They told me he removed me from the account which I almost believed. Until I decided to ask when that took place, 2016 I was told. I wasn't even added to the account until 2022 or 2023. The removal they were talking about was his ex-wife!!! Apparently they don't even bother to look at names before calling a grieving widow and telling her she's locked out of all of her accounts!!! Now I'm being told because they screwed up the paperwork at the branch we went to and didn't check the correct boxes to add me to the checking account and that they're going to hold $3000 that now will just go through probate. I've asked for an explanation as to why I have a debit card to an account I was never on. I've gotten no response to that. This bank is terrible. I intend to never bank here again. I've removed as much money from my account as I could.