Crystal Patino, here just left from having sedation dentistry.I have to say these are the most…read morecaring people I've ever seen at a dental office , from the moment you walk through the front doors it's welcoming ,I had the most pleasant experience, I'll never look for any other place for my family and I to receive the care they give that's rare to find these days, Dr Alex is amazing

The entire staff and dentist are so caring and wonderful. They are very patient and make sure…read moreyou're not in pain. They will even call you later at home and check on you to see how you're doing. Such a wonderful team of professionals that work there that truly take the best care of you. Highly recommend them!

Best Dentist in Mount Pleasant TX, he always has a great attitude and staff is very accommodating.read more

I had a tooth filled with bondo which came out taking more of the tooth with it leaving hardly any…read more tooth at all. Doubted very seriously if it could be redone. Dr Sikes doubted if it could be saved but he went to work and patched it up like new and here three months later still holding up. I would not go anywhere else!

Worst Dental office experience EVER. Made appointment for just a Dental Cleaning ONLY. Explained…read moremy Insurance is limited so I ONLY want what's covered. 2 1/2 hours later, 5 tech/assistants and 3 different x-ray machines later and I was dismissed with out a cleaning. (the pre-explained and scheduled event). When I asked about my scheduled cleaning I was told Insurance only covers Clean Mouths and mine does not qualify for a Clean Mouth cleaning. DO NOT GO HERE AVOID WITH EXTREME CAUTION. WILL NOT BE BACK FOR SURE.

Back Ground: I'm and 82 yr old retired emergency physician with limited income and poor dental…read morehealth, both due to neglect. My last contact with a dentist was 2012 for crown placement on implants. One of those crowns recently became loose - not off, just loose. No problem I thought. I'll just get it 'stuck back on.' Silly me. With my prior dentist 150 miles away, I called a number of local dentists, none willing to address the problem. ... I understand. Googling for help I encountered an "Emergency Dental" page which led me to Aspen Dental' and I got a same day appointment. Cool! The story begins: Arrival, registration, paper work, etc. all quick, fluid and easy. Office personnel, as well as all staff and doctor, friendly personable and (most important) smiling. Then assessment began with incredible 3-D imaging creating a manipulatable 3-D color image of my entire mouth. I mentioned my main concern with the aforementioned loose crown, and needn't IT be concentrated upon? The response was something to the effect of "no worries." Next X-rays. Not a specific X-ray of the offending implant/crown, but full mouth images. Enter the hygienist. Another extensive full mouth evaluation. By step 2 I was wondering, why all this? Last, the doctor who, after another thorough full mouth exam (with cursory attention to the offending crown), accompanied by show and tell with the aforementioned images, began to detail my problems: Extensive periodontal disease with accompanying bone loss, at least one (maybe more) cavities in need of filling, cracked teeth needing crowns, old/worn out gold crowns and bridges perhaps needing replacement, and one molar I was not even aware of completely decayed and needing extraction. Oh yes and, (paraphrasing) we can't deal with your implant/crown without knowing the exact type, and the bone loss may create a stability problem. I understand that too. A plan was developed to find out implant/crown info. Then go from there. But here's the kicker: I was then 'turned over' to Darcy, a very sweet girl, to check out. That went something like this. Estimated cost to complete all recommended treatment .... something in excess of $22,000 and something along the line of 'do you have dental insurance? "No," and 'how do you want to deal with this?' I replied all I wanted was my crown reset. She countered with some very amiable prodding along the lines of 'surely you want take care of your teeth because dental health is so connected with overall health,' as well as info that for a small (2 digits) fee a discount could be applied to the costs. And then, the very least that could be done would be the hygiene treatment and crown repair for $4,681.00 or absolute least of $2,254.00 for one quadrant hygiene and crown, because the periodontal treatment was necessary to assure stability of the implant. So, all these positive things to say about Mt Pleasant Aspen Dental: From front to back all office and professional staff, personable smiling, efficient and thorough and all diagnoses and recommendations accurate and well-meaning. And I received (2 1/2 hrs in clinic) a comprehensive dental assessment, including extensive imaging studies, for a total 1st visit charge of $29.00. Amazing! BUT Had I known 'up front' that my stated concern could not be addressed without more information, I would have declined the appointment and returned to my original dentist. And here's the real rub: Despite all the positive things I've had to say about Aspen and the receipt of multiple expensive services for a pittance, the appearance of extensive efforts to generate $22,000 worth of needed service is, at best, unseemly.

I arrived at 8.55am for a 9am appointment and they were closed. I waited until 9.25am and still no…read moreone appeared. I called them later in the morning as they didn't even call me to apologize, then I found out that they didn't open until 10am despite their website says 8.30am and the confirmation email/text said my appointment was scheduled for 9am. Unprofessional and all they care about is the money and I would rate them zero stars if at all possible. Do not even think of using them

Since moving here I have used Aspen Dental who were horrible and Bella Smiles who by my story below…read moreare just as horrible. These are corporate dental box stores that use dentists that graduate from wherever and speak whatever languages and treat you the same way once they get you into the dental chair. The Dental Hygienists are the same way. All of them are on a quota system and it's all about the dollar system for these dental box stores and not your care. Your care doesn't matter, but your dollars do. May 15 I went in for a right side deep cleaning. They took me back and numb my right side up. Then the hygienist left and took care of someone else. When she came back the numbness was wearing off and the Dentist had to re-numb me again. This is Saturday and a portion of my right lip and jaw area is still numb. My right jaw area swollen and lower right jaw area is bruised (my right side jaw stayed bruised for two weeks). I expect and demand professionally trained dental professionals to provide care when I pay top dollar when I for their services. Not be a training tool for apprentice level corporate clearing house transfer stations. I texted photos to the Bella Smiles to verify my what I said. I'll cancel my next Friday appointment to have my left side deep cleaning done. Aren't there any good dentists in the surrounding area?

Love the people there! Definitely recommend this office!…read moreClean, friendly environment. Staff is amazing and always willing to help. The Dr, is great!

The staff is so friendly. They treat everyone with kindness. the office is clean and well modern.read more

Physical Therapy - Everyone I worked with was very processional and did a great job with my care…read more This was with a VA contract. The Office experience so far has been a good experience.

After needing to sedate an elderly frail stroke patient to "calm her down" so she will rest, and…read moremultiple warnings from family she's weak and a fall risk, she was transitioned out of ICU and fell with 12 hours of being transferred out into a standard room. I wouldn't recommend this hospital to anyone. TRMC needs to be responsible for their patients.

I have been going to this dental practice for approximately 15 years. I have absolutely no issues…read morewith the doctors or hygienists. Since Dr McCauley retired, there has been a complete change of staff. There is huge room for improvement in the office staff. I have a chronic medical condition where I often have to reschedule appointments. When I call to reschedule, I get an argument every time. This is not the only Dr office where I need to reschedule but it is the only one that acts as if I am doing it just to ruin their day. I believe it's the same woman and I regret not getting her name. The straw that broke the camel's back is when she told me that I needed to have respect for their practice. She shows not one shred of empathy. I have never been spoken to with such judgement and disrespect by anyone who is in a business of customer service. I will be trying another dentist because of her.

Dr. Dan McCauley was an excellent dentist and a credit to his profession…read more Unfortunately, he is retired now, and his daughter attempts to run his dental office.