Last month I purchased Hylyfe gummies from the Puff N Joy website. Instead they send their gummies…read morewhich did nothing. I have been trying to get a refund ever since and I just got jerk around but someone who is going by the name Asif. He kept telling me he was ordering the Hylyfe gummies but it's been over a month and nothing. Now my emails are going unanswered. Even now they have Hylyfe gummies on their website when they don't have any to sell. Be very careful with this shop. What they are doing is called "bait and switch". They lie and steal your money. I'm on a fixed income and I really couldn't afford to just throw $40 away. I would give zero stars there isn't an option for that.

I have been coming to Puff N Joy for the past two years. It's the only vape shop I'll go to…read moreanymore. The owner, Asif, is a great guy and treats his customers with respect. All of the employees are friendly and knowledgeable. They will take their time to help you find what you need. They have a wide selection of vapes, Kratom, thc, and kava products as well as a nicer selection of pipes and hookahs. The store is always clean and I always leave happy.

Came here on a Tuesday Afternoon. The female staff was very knowledgable (2 years working there)…read more Regardless of previous reviews, she was friendly and approachable regardless of there being a small line in the store. I was new to the "vape world", but she spent time making sure I got the best of what I wanted to try. She also gave recommendations of what she knew was good and what would be best if you wanted to slow down. USE THE YELP PAGE COUPON! $5 OFF a $15 OR MORE PURCHASE!

They have terrible customer service. We asked questions (I am new to vaping) and the lady working…read morethe counter looked at us like we was asking her for money, like we were disgusting and as though she had no time for us. To be as polite and friendly as my wife and I are, her attitude was disrespectful and caught us off guard to say the least. We went in there with every intention of buying some vape juice and left almost as soon as we had entered. I would not suggest visiting this establishment at all!

Nice customer service I call in and ask to see if they have the flavor I want she was patient and…read morethey seem to always have what I want 10/10 service pulse X geek bar isn't that expensive they have a good selection in vapes also

Selection and service is great. Always check the expiration date on e-juice. They apparently do not…read moreremove expired juice. The last 4 I have bought there have all been expired with the most egregious being over 2 years expired.

What an awesome little smoke shop!…read more We stopped in while I was visiting from out of town, while there, I found a pipe that looked like a 3D Eye Effect, I picked up a couple of Christmas presents for my younger niece and boyfriend. The service was.pretty awesome too

First time customer. I am really impressed with my overall experience. The shop is clean and chill…read more The prices are AMAZING. They have $5 delta-8 vape pens, the cheapest I've ever seen. Carl, the sales rep, was extremely friendly and gave me a product tutorial. I'm definitely recommending to all my friends.

Awesome shop with a wider variety of options for your nicotine needs(plus delta and mushrooms) and…read moresuper helpful employees! The best vape shop Louisville has to offer

I have been to two locations now and this location is much bigger than the one on 10th street with…read moremore flavor options. The person working today was helpful answering questions about the different flavors and had pricing off the top of his head.

The guys at New Cloud are very personable and helpful. Excellent customer service every time Im…read morethere. They go above and beyond to help with vape pen issues, and try to save me money by keeping me informed on deals and how many stars I've earned which ultimately leads to a free bottle of new cloud juice. The shop has a laid back, chill environment and many brands and flavors to try and purchase.

This store is pretty good they are pretty cheap and it like in and out they have all the flavors…read moreyou can think of and you only have to show your id once

From the owner: We carry the largest variety of mods, vape juice, CBD, JUUL, Kratom, Hookah in Hardin County! Best…read moreprices in town!