Made two trips here while in the market for some equipment. Both guys we talked to were super…read morefriendly and informative and not in any way pushing us into a sale. Financing is available through the store and we ended up buying here. Prices are more than what you see at Walmart / Costco / Amazon, but you also get quality products and not potential garbage that you'll regret later. We will be back for any and all gym needs in the future

From the owner: Ultimate Fitness Superstore carries home gym equipment, cardiovascular equipment, strength training…read moreequipment, commercial exercise equipment, home gyms, ellipticals, treadmills, and more to suit all of your fitness and exercise equipment needs. We make your fitness dreams a reality with Ultimate Fitness Superstore. Please choose a category or section that pertains to your needs.

DO NOT SHOP HERE!! Purchased a gift. Received a gift…read morereceipt. Paid by Credit Card. Item was wrong size. Recipient returned item requested store credit. Store refused to issue a credit! Stated policy was to credit purchasers Credit Card. Never heard of such a policy. What is going on here. SHAME ON YOU!!!!

It has an expanded shoe dept. hunting and firearms has been removed…read more The staff actually approaches customers, instead of avoiding them now. How novel.

Bought a $3000. piece of fitness equipment from Fitness Showrooms last year (a Precor elliptical…read moretrainer)....within 18 months the drive belt broke. I called Fitness Showrooms phone number which they had placed on a sticker on the equipment, the number was an answering machine on which I was told ,"leave a message and my call would be returned within 2 business days". They did not return my call. Then I found my original sales receipt and called the phone number on it which was a different number than was on the sticker...more automated answering machines. Eventually someone from the store returned my call. I was told that the repair of the fitness equipment was done by a different company...by the same name Fitness Showrooms and that I needed Fitness Showrooms the store to process my request for repair by Fitness Showrooms the repair company. The repair company finally called me back and told me it would cost $500 to replace the belt on my machine! I asked them to just sell me the belt and I would do it myself...they refused to sell me the belt. I had to call Precor myself and order the belt which cost $49. Precor was very surprised at the price that Fitness Showrooms wanted to charge me for the repair and said they would look into it.

I recently purchased an exercise bike from Jan Schole and the team at Gym Source in Westport. This…read moreis the fourth piece of equipment I have purchased there and I couldn't be more impressed with the product expertise and overall customer service. There has never been any pressure to buy at the point of the sale and the team has always provided me with a ton of education on the various options and differences between brands. On my last purchase Jan went above and beyond my expectations by helping me to transport the equipment to my home because I was in a rush to get it. Really can't say enough positive things about the team and all of my experiences with them.

This is a phenomenal company! They were responsive to emails and stuck to their estimate, even…read moreafter there were additional issues on site. They are pleasant, friendly, and most importantly, know this equipment and how to repair it. I wouldn't hesitate recommending them or using them again!

Did a great job getting my Precor up to speed. Didn't push unneeded parts or repairs. Did not rush…read moreand had good attention to detail. Will use again for sure. Thanks Eric!

My health is extremely important to me, so when I decided to invest in exercise equipment, I wanted…read moreto make sure I was choosing what was truly best for my needs. You can research Amazon and countless other websites, but nothing replaces working with a knowledgeable professional who takes the time to listen, answer questions, and help you make the right decision. Howard Olinsky earned both my respect and my business. He made me feel like a priority, answered every question I had, and helped me select the perfect equipment for my goals. I feel great about my purchase because I wasn't simply buying exercise equipment--I was investing in my health, fitness, and longevity. The experience was so positive that this is the company I will continue to use for my future fitness needs, right down to exercise mats. Quality products are important, but knowledgeable and personalized customer service is what truly sets a business apart. Howard provided both, and I highly recommend him.

I have done business with howard Olinski for over 30 years. He originally supplied me with…read moreequipment for my rehabilitation practice. Then he outfitted my beautiful home jim. Now that that equipment is showing its age I've been replacing each piece with howard's help. A few months ago I replaced my reclining bicycle with a new matrix model and today I replaced my dying pre-core treadmill with another matrix product all at a great price with great service, including delivery and removal of the old unit highly recommend.

I have had the pleasure of working with this company on two separate occasions due to my Nordic…read moreTrack needing some attention. Most recently, I used them the day after X-mas because my resistance was no longer working on the machine. I have found them to be very responsive and communication is never a problem. FMT will call and explain their process and the price before they even get to your front door. The technicians that solved my issues were punctual and always nice, friendly, polite, and professional. To ensure the problem was fixed, they had me get on the machine and start a program. The prices are competitive and reasonable for a craft like this. I was able to pay the technician on one occasion and pay them online on the other occasion. It is nice to know I have someone to call when or if I ever have a problem with my machine.

We used them to disassemble a Peloton Tread when Peloton could/would not. The service was…read moreincredible. Our technician, Gio, was knowledgeable and fast. He explained each process and provided instructions for how the tech re-assembling could do it. He wore a mask the entire time and we felt very comfortable. The company kept us updated on the arrival window and were on time. I would not hesitate to use them again.

Had their Horizon treadmill screen was replaced 3 times. Fourth time we just bought another, much…read morebetter brand.

I contacted Johnson Fitness & Wellness to ask about rubber tiles for the home gym we build in our…read morebasement. They were very nice and professional, sold me the tiles and put me in touch with a wonderful installer. The problem is, they installed the tile on bare concrete - I actually asked the installer if there needed to be any finishing first...he assured me that it didn't. It laid directly on the concrete. Well while the work was ongoing on the rest of the house and the AC units were not connected yet, at the first heat wave about 3 weeks later, mold quickly grew on the mats. I didn't get even a days use. I have since been told by multiple people that a vapor blocker - even a coat of waterproof paint - would have prevented this. Very sadly Johnson Fitness & Wellness takes zero responsibility - they don't stand behind their products or their work, and my $3,100 purchase is now lost due to their lack of understanding how their product needed to be installed.