DO NOT SHOP HERE!! Purchased a gift. Received a gift…read morereceipt. Paid by Credit Card. Item was wrong size. Recipient returned item requested store credit. Store refused to issue a credit! Stated policy was to credit purchasers Credit Card. Never heard of such a policy. What is going on here. SHAME ON YOU!!!!

It has an expanded shoe dept. hunting and firearms has been removed…read more The staff actually approaches customers, instead of avoiding them now. How novel.

Bought a $3000. piece of fitness equipment from Fitness Showrooms last year (a Precor elliptical…read moretrainer)....within 18 months the drive belt broke. I called Fitness Showrooms phone number which they had placed on a sticker on the equipment, the number was an answering machine on which I was told ,"leave a message and my call would be returned within 2 business days". They did not return my call. Then I found my original sales receipt and called the phone number on it which was a different number than was on the sticker...more automated answering machines. Eventually someone from the store returned my call. I was told that the repair of the fitness equipment was done by a different company...by the same name Fitness Showrooms and that I needed Fitness Showrooms the store to process my request for repair by Fitness Showrooms the repair company. The repair company finally called me back and told me it would cost $500 to replace the belt on my machine! I asked them to just sell me the belt and I would do it myself...they refused to sell me the belt. I had to call Precor myself and order the belt which cost $49. Precor was very surprised at the price that Fitness Showrooms wanted to charge me for the repair and said they would look into it.

I recently purchased an exercise bike from Jan Schole and the team at Gym Source in Westport. This…read moreis the fourth piece of equipment I have purchased there and I couldn't be more impressed with the product expertise and overall customer service. There has never been any pressure to buy at the point of the sale and the team has always provided me with a ton of education on the various options and differences between brands. On my last purchase Jan went above and beyond my expectations by helping me to transport the equipment to my home because I was in a rush to get it. Really can't say enough positive things about the team and all of my experiences with them.

This is a phenomenal company! They were responsive to emails and stuck to their estimate, even…read moreafter there were additional issues on site. They are pleasant, friendly, and most importantly, know this equipment and how to repair it. I wouldn't hesitate recommending them or using them again!

Did a great job getting my Precor up to speed. Didn't push unneeded parts or repairs. Did not rush…read moreand had good attention to detail. Will use again for sure. Thanks Eric!

Howard Olinsky at Johnson Fitness in Fairfield NJ was incredible. He was extremely knowledgeable…read moreand very experienced on elliptical machines and I bought a machine that he recommended and am very satisfied. I would buy a machine anytime from him.

I have done business with howard Olinski for over 30 years. He originally supplied me with…read moreequipment for my rehabilitation practice. Then he outfitted my beautiful home jim. Now that that equipment is showing its age I've been replacing each piece with howard's help. A few months ago I replaced my reclining bicycle with a new matrix model and today I replaced my dying pre-core treadmill with another matrix product all at a great price with great service, including delivery and removal of the old unit highly recommend.

I have had the pleasure of working with this company on two separate occasions due to my Nordic…read moreTrack needing some attention. Most recently, I used them the day after X-mas because my resistance was no longer working on the machine. I have found them to be very responsive and communication is never a problem. FMT will call and explain their process and the price before they even get to your front door. The technicians that solved my issues were punctual and always nice, friendly, polite, and professional. To ensure the problem was fixed, they had me get on the machine and start a program. The prices are competitive and reasonable for a craft like this. I was able to pay the technician on one occasion and pay them online on the other occasion. It is nice to know I have someone to call when or if I ever have a problem with my machine.

We used them to disassemble a Peloton Tread when Peloton could/would not. The service was…read moreincredible. Our technician, Gio, was knowledgeable and fast. He explained each process and provided instructions for how the tech re-assembling could do it. He wore a mask the entire time and we felt very comfortable. The company kept us updated on the arrival window and were on time. I would not hesitate to use them again.